This book is, without a doubt, the standard easily accessible work on Byzantium and the Crusades. Sure, Ralph-Johannes Lilie's 'Byzantium and the Crusader States' may be more detailed, but it also a little more dated, and the $200 price tag will scare off all but the most serious students.
Harris seeks to present a history of the relationship between the Byzantine Empire and the crusaders, all the while keeping in the back of his mind the question of the Fourth Crusade and the sack of Constantinople. He starts off by outlining the two main theories behind the devastation in 1204. The first is a classical "clash of civilizations" theory that doesn't hold up to scrutiny, as Byzantium and the West had become increasingly involved with each over the past several centuries, and there was little trouble. The second is that the Fourth Crusade was just a series of unpredictable events. Although one of the main Latin sources for Fourth Crusade, Geoffrey de Villehardouin, is keen to have us believe just that, Harris makes a convincing argument for the ultimate failure of Byzantine foreign policy. He argues that although it was well-suited for dealing with un-sophisticated "barbarian" peoples and the Muslims, it was not able to adapt to a rapidly growing and advancing Christian West. He outlines the century before the crusades and places Byzantium in its proper context, and elaborates a little on the Byzantine impetus behind the beginning of the crusades. He then goes on to briefly sum up the relations between the crusaders and the Komnenoi, carefully pulling out the relevant details behind Ioannes II Komnenos' aggressive policies towards the crusader states and Manuel's generous policies, as well as the disastrous and poorly-planned events surrounding the reign of Andronikos, and how actions from that point on led to animosity between the crusaders and the Byzantines. Through all of this, Harris draws a magisterial overview of Byzantine foreign policy, including both its strengths and weaknesses, how and why the Byzantines conceived it, and how it worked in reality.
This book is a great history of the relationship between the Byzantine Empire, rge crusader states, and the West, and offers some fresh ideas regarding the eventual derailment of the Fourth Crusade. It reads like popular history, but is informative and innovative, and there is no reason for a student of Byzantium or the crusades to not have read this book.