I found this to be very helpful.
The only shortcomings of this book were Palmer's interjected stories. Useful stories that seemed to be resolved by a simple phrase or reassurance. Though I assume he was summarizing relatable situations for the sake of the reader, it's just hard to believe that every conflict he came across (especially those where clients had years long feuds) were resolved with him saying things like "try to understand each other" and "let's be more loving".
However, that isn't to say his advice is any less solid. Because if you have a lot of emotional/relationship clutter or you keep trying to organize but find yourself overwhelmed by emotion this is the book for you.
I did not read his first title on the topic of Clutter Busting, however, I have approached myself and my partner's clutter with a larger breath of understanding as well as being more gentle and kind to myself and my partner. With this change from frustration and feeling overwhelmed to patience and gentle guidance with one another we have been able to slowly clear away the clutter.
I appreciate Palmer's gentle approach and know that if it were just as simple as "throw it away" we would have done that. There's attachment in multiple forms which usually involves holding onto some form of the past, whether that be a deceased loved one, an argument, or even the idea of who you think you "should" be.
Love that he eventually discussed the word hoarder and how it's not a helpful term (those who embrace it are usually lost in their ways or are judgemental such as "well I'm not as bad as those hoarders on tv" or "I'm a hoarder, it can't be fixed"). He is trying to take the judgement and negativity out of it. Force, anger, hate, or any kind of negativity rarely forges long lasting positive change, instead it causes resentment, fear, and a whole load of other negative emotions.
In order to change you need to heal and be kind, especially with yourself.
As for the exercises to try: I tried some but not all. I may go back and see if any of these can help me when I am feeling stuck. Overall, I would have appreciated these exercises at the end in an index.
I think this book along with "New Order: A Decluttering Handbook for Creative Folks (and Everyone Else)" by Fay Wolf have been significant in helping me organize my home, life, and mind especially from a lot of limiting beliefs and clutter that was conditioned at an early age.