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Control through Communication: The Rise of System in American Management
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Control through Communication: The Rise of System in American Management

3.76  ·  Rating details ·  42 Ratings  ·  4 Reviews
The recipient of the Society of American Archivists' Waldo Gifford Leland Prize and the Association for Business Communication's Alpha Kappa Psi Award for Distinguished Publication on Business Communication, Yates discusses how modern managerial systems evolved within the American business system.
Paperback, 368 pages
Published March 1st 1993 by Johns Hopkins University Press (first published June 1st 1989)
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Kennedy Kaufman
Mar 09, 2017 rated it really liked it
essential for understanding modern managment
Mark Bowles
Aug 15, 2014 rated it it was amazing
A. Her book is a study of the role of communication, particurally the technology of written communication, in systematic management
B. Introduction
1. Past Studies
a) In the past the evolution of communication has recieved little attention from historians
b) Business historians have studied specific business functions like accounting
c) Historians of technology have studied the invention of communication technologies like the telegraph
2. Thesis
a) This book focuses on the evolution of the communicatio
...more
Lauren
Jul 13, 2008 rated it really liked it
Shelves: reference, grad
Okay, if you can get past the unfortunate title (I don't know who thought that was a good idea...) this book is quite interesting - I read it for a class in graduate school, and I particularly enjoyed the sections describing the history of office organization, i.e. the type writer, the filing cabinets, etc.
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