Operations Management [with Student DVD and Power Web]

by William J. Stevenson

Aims to survey the field of operations in both services and manufacturing. This edition offers coverage of operations management, with examples. Its coverage flows from the overall strategic issues of designing products and services and making major capacity and location decisions, through the operating processes and control systems.

Genres: Business, Textbooks, School, Nonfiction, Management, Reference, Academic

874 pages, Hardcover

First published July 1, 2001

Reviews

[Haytham Badawey · Rating 5 out of 5]

I am in love with this book. I keep reading it from time to time, 2 years now after graduation. It never gets old or boring. This book makes sophisticated topics look simple. From the first to the last chapter, I love how everything is explained and presented. The solved examples are very clear and elaborate and the exercises at the end of each chapter are so helpful too. This book is awesome in every-way!

[Tamara · Rating 4 out of 5]

Keeping this one. Great case studies. I am so much smarter.

[Shannon Mitrovich · Rating 1 out of 5]

I hate every single thing about this book and the class.

[Brent · Rating 2 out of 5]

Hard to give this book a fair review when I hated the class so much.

[Tania · Rating 5 out of 5]

I used this textbook for my Operations Management course, and we covered 18 of the 19 chapters in class. This was a very interesting text, presenting concepts and theory interspersed with real world examples. Each example was an outline of the issue followed by a detailed retelling of how it was approached and resolved. Operations Management includes a lot of math, and the book did a nice job teaching that as well. Each formula was explained, then several examples were worked out step-by-step. A companion website to the book contains both Excel templates for the formulas and training videos on using the templates. The end of each chapter included key terms, a summary of hot topics covered, and review questions, exercises, and case studies. The content was well organized and formatted.

[Isabelle · Rating 3 out of 5]

Ce livre m'a servi pour deux cours de gestion de la production. Il m'a été utile et le sera peut-être aussi dans ma carrière si je travaille dans le domaine manufacturier.

Je trouve par contre que les principes sont parfois durs à comprends et manque d'explications en profondeur.

[Mostafa Kamal]

pppppppppppppppppppppp

[Chandni Rheedaye · Rating 5 out of 5]

one of the best

[Ashwaq · Rating 5 out of 5]

رائع جدا وثري بالمعلومات وطريقة عرض ممتازة

[بثينة الدسوقي]

First kind book in my education life!

[Grant Cousineau · Rating 4 out of 5]

Two confessions to start: This is the first textbook I've "reviewed," and secondly, this book was used for an accelerated MBA class in which we covered eight chapters, or a little less than half the book. That said, it was read and marked up diligently, and accompanied by prerecorded video lectures I assume were produced by McGraw Hill. This program is also my first foray back into formal education in over 15 years, so I read this book more diligently than I did back in undergrad, and was, therefore, able to appreciate it a little more. It's an incredibly thorough book that dives into all the managerial components of operations in both the production and service industries. Not only does it cover the concepts well, but provides a slew of useful formulas for assessing things like how to optimize an assembly line production or the amount of leeway a quality control process should have, and what the numbers tell you.

On the critical side, the sections covered in my class -- if representative of the entire book -- were heavily focused on manufacturing. Perhaps that's inevitable, as the variables in mass production and complex production processes require more thorough analysis to be sustainable, but I can't count the number of times that a concept was introduced and followed by the example of, "such as those seen in the automobile industry." I get it, making cars is complex and requires probably the widest range of operational actions, and yet, it became white noise after a while. I work in the health insurance industry, closely aligned to marketing, which is not operations, but I had a hard time envisioning a lot of the concepts in action at my workplace, or any other similar workplace. Essentially, unless you work in manufacturing, little of this was relatable. And still, I found that to be eye-opening, in that I didn't (don't?) know much about manufacturing. I could've assumed it was complex beyond my comprehension, but this book made it a little easier to grasp. Will I come back to it in my free time and read the non-covered chapters? Not likely if I stay in my current job / More likely if I ever decide to start my own business / Guaranteed if I ever work for Toyota.

[Deniz · Rating 4 out of 5]

This book was pretty good, maybe a little wordy on the theoretical, verbal parts.

[JOEL TUMADLAS]

yey

[RAM SANGEETH · Rating 4 out of 5]

Ok

[Douglass Gaking · Rating 4 out of 5]

One of the better textbooks I had to read in my MBA program. Well-written and we’ll-organized, concise and easy to understand. No fluff, no filler.

[Pascale · Rating 5 out of 5]

Excellent livre pour les études en gestion!!

[Carly Voinski · Rating 1 out of 5]

I’ve never hated a book more.

[Brian · Rating 4 out of 5]

Definitely more useful than most textbooks.

[Chelsie Casandra]

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[Aphiwe]

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[Sourabh Gharde · Rating 3 out of 5]

Typical OM textbook with broad coverage and lots of problems to solve. Helpful when you want extra practice, but reads more like exam-prep than engaging storytelling. Good for revision.

[William M · Rating 4 out of 5]

This was the main textbook of Liberty University's "Operations Management" course. The book had some very good insights and other structural concepts for Operations Management. Some of the examples are a bit one-sided as to a left or right leaning reader - which was very unfortunate. The explanation of most of the concepts were clear and, with additional reading and practice, understandable.

[Fredrick · Rating 5 out of 5]

I call this a super book on operations management.it makes learning easier and less boring.

[Jaffer Hussain · Rating 1 out of 5]

Cannot Read

[Jaymar Laggui]

Nothing

[Camis · Rating 3 out of 5]

fefefefefefe

[Duran · Rating 3 out of 5]

want to read it to upgrade myself

[Znoubalq · Rating 5 out of 5]

I want to read this book how can i read????plz help

[Mina · Rating 5 out of 5]

GOOD

[Jp Shahany]

it helps me for my industry operation