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448 pages, Hardcover
First published September 13, 2022
Feeling excluded is experienced in much the way physical pain is, with both activating many of the same neural networks in the brain.
Chronic loneliness is as destructive to our bodies and health as smoking a pack of cigarettes a day.
Key to our being “wise” is a desire and readiness to see a situation from the perspective of others we're sharing it with and to take note of how aspects of the situation may be affecting them.
Encounters that involve people who are unlike each other in meaningful ways define our diverse and unsettled world. The stakes of these encounters are high. They have the potential to increase both understanding and misunderstanding—to unite or divide us.
research shows that sharing vulnerabilities is another powerful way to bridge divides.
Authoritarian leadership might generate good behavior in the short term, but it didn't lead to much true affection for other group members or commitment to the work.
home is a psychological experience—not just a place, but how the place makes us feel. The same is true for almost any social situation.
Belonging is less like a keystone belief and more like a perception that's continually being re-created anew in every situation.
Evolutionary biologists argue that being members of a group was essential to our survival and that our species developed a fear of being isolated.
Our central nervous system activates a threat response when it “perceives” ourselves to be alone, a survival mechanism that ratchets up heart rate, blood pressure, and the release of stress hormones.
But the meaning of a situation isn't something that each of us alone gets to choose. When two people see the same situation differently, it's often because they are literally in different situations in light of their knowledge and past experiences.
Even though belonging may be easily derailed, it can also be easily affirmed.
Indeed, research shows that while receiving motivational advice about how to do better in school has little effect, giving advice works wonders; students get better grades when they give academic advice to another.
More recently, evolutionary biologists have argued that we've been bred by natural selection to form ourselves into groups and to instinctively see those we perceive to be outside our group as threatening.
Our willingness to seize on even arbitrary Us-vs.-Them distinctions seems like a psychological reflex. It makes us vulnerable to manipulation by those who would profit from dividing the world into arbitrary groups.
The key question is not “What is our nature?” but “What are the elements of situations that draw out the better angels of our nature?”
Much of what we see as Us-vs.-Them behavior is motivated by our desire to conform to a group—to fit in with and belong to our group. Indeed, while most ordinary individuals are loath to perpetrate violent behavior, many will do so on behalf of a group to which they belong.
In our lives, the roles we either freely choose to play—or are pressured to play—take on a reality. We to a large degree become our roles—at least in the eyes of those subjected to our behavior.
Such small acts in which we reconnect with our values and our sense of self actually do more good than we often realize, helping us to resist harmful social norms and stereotypes.
the theory in social psychology that groups with higher social status—ones we are more likely to see as a reference group—exercise more conformity pressure than lower-status groups do.
our views can be shaped by the views of a group we want to conform to and ideally belong in. We often rationalize our conformity by changing our own attitudes to bring them in line with our public behavior. We may even adopt harmful beliefs to justify ourselves.
When people feel excluded, they tend to become more aggressive toward—or supportive of violence against—those they feel excluded by. They also become emotionally numbed to the hurt caused by the violence they perpetrate or support.
Critically, the threat to social belonging need not be experienced personally. It can also be felt on behalf of others in one's group.
The “psyche-logic” behind terrorism explains why presenting group members with logical arguments and evidence is largely ineffective in getting them to abandon these groups and often fuels deeper commitment. It's not about logic.
The way to reach members of hate groups, Christian Picciolini suggests, is to offer them an alternative source of belonging. Research suggests that violent extremist groups have an Achilles' heel in this regard.
One way we can all help in our everyday lives to nurture belonging in those subscribing to hateful beliefs is by suspending our judgment of them and engaging in open-minded, curious conversation with them.
Much research suggests that restorative practices, when properly implemented as a schoolwide norm rather than a one-off or occasional special event, have dramatic benefits for students' belonging and behavior and for the culture of the school.
Our ability to silo ourselves has vastly expanded in the modern era, with online social networks, private schools, and gated communities.
freely choosing to do someone a favor increases liking for that person.
they conveyed knowledge to the other kids in the group, a self-affirming role of empowerment.
One winning strategy is to have the learning teams compete—with the prize going to the group not with the highest average test score but the highest average improvement. Kids start to take pride in each other's growth. Another's success becomes their own.
Social psychology suggests that our failures to speak up arise in good part from norms, groups, and fear of ostracism, all of which can be addressed through situation-crafting.
Fundamental Attribution Error. It's an impulsive cognitive bias that leads us to see the behavior of others as emanating from some underlying essence—who the person is—rather than from the situation they are in.
The Fundamental Attribution Error leaves little room in our minds to imagine the complexities and contradictions of people.
we far too often fail to account for how situations in real life have also been crafted, intentionally or not, to confer advantages on some and disadvantages on others.
confirmation bias. It leads us to accept information that supports our views and ignore information that contradicts them.
systemic—meaning situational at an institutional or societal scale—
By ignoring systemic situational factors, we also let off the hook the people in power who craft our situations.
differences among students may arise from the classroom situation being experienced differently by each of them.
“What is” offers a poor guide to “what will be” and, I would add, an even worse guide to “what could be.”
such “ability praise” teaches kids to believe that innate ability rather than effort drives success, which contributes to failure in the long run.
Stereotypes lead us as ordinary people in our everday lives to threaten the belonging of others, even when we don't consciously believe the stereotypes.
our biases do not have to be overt to inflict great harm, and we do not have to feel disgust, disdain, fear, or anger toward others to treat them in biased and harmful ways.
Ambiguity is fodder for stereotypes.
a remark by Martin Luther King Jr. He said that one thing he feared about school desegregation was that black children would be taught by white teachers who don't love them.
black children are less likely to be seen as children
When people know they have to explain their decisions, they are better able to correct for their biases because they look at their decisions as outsiders would.
he muses that one of racism's greatest triumphs is to “cause us the greatest humiliation simply by confronting us with something we liked.”
America has a standardized test fetish, beholden as the country is to a near-religious fixation on measuring supposedly inherent abilities.
Stereotypes can hijack group solidarity and weaponize it. Because members of groups feel bonded with one another, stereotypes can make them feel threatened by one another.
the “availability heuristic”: That which is mentally available, that which comes readily to mind, is deemed more likely.
Our judgments of others' character and state of mind sometimes say more about our own than about anyone else's. Misreadings are more common when we feel stressed, insecure, or threatened.
People restore the feeling that they belong, Wert suggests, by establishing who doesn't.
Asking others to share their perspective not only leads to much more accuracy of understanding between people but creates a bonding force, which engenders still deeper and richer readings of one another.
“to empathize,” as the word's Germanic origin, einfühlen, meaning literally “to feel oneself into,”
much of the time, when we imagine ourselves in the same situation as another person, we conclude, “I wouldn't have done what they did!” This then makes us less empathic.
Zero-sum competition between students threatens belonging too.
Stereotypes of teens peg them as self-centered, even obsessed with all the daily dramas of their lives. But in reality many are deeply interested in the state of the world and helping to make it a better place.
the very word “educate.” It originates from a Latin word that means “to draw out.” Contrary to our commonsense notion of an educator as someone who “pours in” knowledge and information, a better metaphor is of a guide who sees and draws out hidden potential.
Research suggests that all of us, managers included, tend to underestimate the degree to which other people are motivated by the desire to belong and to contribute to a larger mission.
One common pattern that was documented by Claude Steele many years ago is that once an organization has hired one minority employee, it hires fewer in the future, in effect resting on its laurels.
More homogenous groups challenge one another's views and ideas less than diverse groups, reinforcing one another's perspectives, which can lead to overconfidence in judgments, failure to consider alternative options, and a lack of innovation.
Research has found that most of us generally think that people who share our own idiosyncratic qualities, regardless of their race, gender, or class, are more likely to succeed.
Interviews provide plenty of fodder for such biases. They give us all too much leeway to find mini-me's rather than employees who will bring genuine diversity.
Richard Feynman's dictum, “The first principle is that you must not fool yourself—and you are the easiest person to fool.”
Our evaluations of others, research suggests, often say more about our own psychological needs than other people's merits.
Diversity training has become a billion-dollar industry. But does the training work? The answer is, by and large, no, according to Dobbin and Kalev. But its failure is not an indication that diversity training is fundamentally flawed. Rather, much of it is poorly conceived and implemented.
Research shows that programs to foster diversity and multiculturalism can leave white people and men feeling left out and defensive.
Those with a terminal illness report the sense that the world is divided into the community of the living and a lonely realm of the dying.
Even though being with others may not solve the problems we have, facing them together makes them feel less threatening and makes us feel stronger.
cancer patients who are married live on average four months longer than those who are not,
cancer cells are less aggressive, and duplicate and metastasize less rapidly, in the blood of people who are less lonely.
when people are in a prolonged situation of social distress, their genes start to function differently.
In our modern world, a big liability to health is feeling disconnected from other people.
As the biologist Robert Sapolsky has pointed out, the perception of threat can live on in the mind well after it has receded in reality because the human mind is given to ruminating.
Organizing your life to gain pleasure and avoid pain isn't a robust recipe for health. It seems healthier to harness the energies of the self to commitments beyond serving self-interest, such as helping others.
Connecting with our values helps to refocus us on our purpose, making small problems loom less large.
affirmations activate the reward circuitry of the brain, and activation of the reward circuitry in turn tamps down the stress response.
In fact, as Matthew Lieberman points out in his book, Social, fair treatment, like all social rewards, activates much of the same reward circuitry of the brain as does candy.
personal responsibility, a bedrock value of a democratic society, takes root more readily when people feel that they are accorded a full measure of dignity and respect—when they feel they belong.
as much research has shown, people don't generally change their political views in response to arguments, at least not without the right conditions prevailing in the discussion.
Because of this bias, simply exposing people to alternative views, for instance by altering their news feed on social media, is unlikely to have the hoped-for effects. Research suggests it may even entrench people in their views.
In spite of their hefty price tags, for instance, political campaigns in U.S. elections have virtually no effect on voters' choices.
Our minds are not impartial information processors. To borrow a metaphor from the social psychologist Arie Kruglanski, they are more like mills that crush the grist of our everyday lives into confirmation that “our way” is the “right way.”
in the United States, the winner-take-all electoral system encourages Us-vs.-Them thinking.
Indeed, the reason people argue for their views is often more to prove they are upstanding members of their chosen political “tribe” than to prove their views are correct. Their fealty is more strongly given to their group than to their views.
people become so truculent about their views largely because they find opposing views threatening to their sense of belonging and, by extension, their sense of self.
while extreme conformity may have benefits in a homogenous setting where we live among only one tribe, it's a recipe for division and even violence in a society where many groups must live together.
A takeaway is that if we want to build bridges across partisan divides, we must find ways to alleviate the sense of threat to people's sense of belonging that's triggered by considering opposing views.
the more of us who express our views as opinions, the more others will be encouraged to do so, helping to mitigate defensiveness and polarization.
In fact, research finds that people are less likely to denigrate those with opposing beliefs on polarizing political topics when they hear others explain their positions in their own voice rather than when they simply read a transcript of what others said.
Oftentimes when we have the sense “people never change,” it's because we have been using the same wrong keys to unlock a door or because the change has unfolded more slowly than we expect,
Once we are aware of the degree to which our minds create our reality even in waking life, we can become better positioned to question our perceptions and craft situations better aligned with our values.
Contrary to popular wisdom, many self-affirmations take the form not of “I am good, or smart, or well liked” but “Here is what I am committed to and why,” which “firms up” the self.