This book is based on the television series which I have seen and liked very much. There is not a plot per se but a series of vignettes detailing the lives of the aristocratic Bellamy family upstairs and the servants downstairs. It takes place in the early 1900's in Britain in a house at 165 Eaton Place. The servants downstairs are like a family unto themselves. They argue, gossip, have friendships, share the despair that can sometimes overcome them, and have complete loyalty to their masters upstairs. The book begins with Lady Majorie interviewing for the post of under house-parlourmaid. The downstairs staff thinks this saucy girl is totally unsuitable, but Lady Marjorie is amused by her. Her name is Clemence Dumas, but is quickly changed to Sarah by Lady Marjorie - a proper servant's name. Other characters are Mr. Hudson, the butler; Mrs. Bridges, the cook; Rose, the house parlourmaid; Emily, the Irish kitchen maid; Mr. Pearce, the chauffeur; Miss Roberts, the lady's maid; and Alfred, the footman. Of course, by the end of the book we have some new staff as there is a frequent sacking and hiring of servants. Upstairs there is Lord Bellamy, a rising figure in Parliament; Lady Bellamy, celebrated and beautiful; James Bellamy, the dashing son who is a young Guardsman and playboy; and Elizabeth Bellamy who is very independent and self-willed and defies all social traditions. I enjoyed the story, but liked the TV series much better.