Jump to ratings and reviews
Rate this book

Ben & Jerry's Double Dip: How to Run a Values Led Business and Make Money Too

Rate this book
Ben & Jerry's Homemade, Inc., has done more than win the tastebuds of America -- it has earned the admiration of Wall Street and established a model for business owners and employees eager to earn profits without compromising their principles. In Ben & Jerry's Double-Dip, Ben Cohen and Jerry Greenfield offer the ultimate insider's guide to creating a values-led business that makes money while benefiting the entire community. Using examples from their own company as well as a host of others, these renowned innovators reveal:

How your commitment to worthy social causes will result in unprecedented customer and employee loyalty -- and increased profit
Practical advice on everything -- from hiring employees to choosing suppliers
Nuts-and-bolts information on values-led finance, retailing, and human resources

Ben & Jerry's Double-Dip is essential reading for anyone who owns, works for, invests in, or shops at a socially responsible business.

304 pages, Paperback

First published May 1, 1997

9 people are currently reading
260 people want to read

About the author

Ben Cohen

39 books6 followers
There is more than one Ben Cohen in the GR database. This is Ben^Cohen.

Bennett Cohen is an American businessman, activist, and philanthropist, and co-founder of the Ben & Jerry's ice cream company.

Ratings & Reviews

What do you think?
Rate this book

Friends & Following

Create a free account to discover what your friends think of this book!

Community Reviews

5 stars
32 (21%)
4 stars
55 (37%)
3 stars
48 (32%)
2 stars
8 (5%)
1 star
3 (2%)
Displaying 1 - 17 of 17 reviews
Profile Image for Christopher Lewis Kozoriz.
827 reviews272 followers
February 19, 2019
"We see business as the most powerful force in society. Therefore, business has a responsibility for the welfare of the society as a whole." (Ben Cohen and Jerry Greenfield, Ben & Jerry's Double-Dip Capitalism)

At one point both of the authors were billionaires; therefore, I am adding this book to my books by billionaires shelf on Goodreads.

Have you ever had Ben & Jerry's Ice Cream? (My favourite is Chunky Monkey) These are the founders of this company. They tell the story of starting their business in order to provide incomes for their families. With a few thousand dollars of their own, family, and a very small loan from the bank, they started an ice cream shop. They sent away for some cheap brochures that taught them how to make ice cream, invested in the equipment, leased a building that was previously used for a gas station, and the rest is history. They say that their main goals for starting their ice cream shop were:

(1) To have fun;
(2) To make a living; and
(3) To give something back to the community.

This book is part autobiographical and part of it is the authors' business philosophy on how a business can be values-led, rather than only a profit-based. They say, "When people are aware that there is a company that wants to support their community, they want to support that company. They want to buy their goods and services from that company. They want to be associated with that company."

They define Values Based Business as "based on the idea that business has a responsibility to the people and society that makes its existence possible. It's all encompassing and therefore, more effective than philanthropy alone."

Basically, Values Based Businesses use their influence to effect change in their communities, their nations, and around the world. A company must define their values. Some of the causes that the authors' mentioned they supported were: Instead of building up the military, to use this money to support poor children; using environmental materials in their products; HeadStart (a education program for children); sourcing products from places that will make a difference; making products where they could source materials from poor places, an example of this is an ice cream called Rainforest Crunch, where they sourced nuts from the Rainforest and support the local community and provide a better standard of life for them.

I concur with them that companies should be values-based; however, we need to be careful not to embrace socialism, as we know that socialism doesn't work, as proven in history. I thought they leaned a little bit to the left in their values, but nonetheless, it is up to you as a company to define your own values, so it does not matter which way you lean. The main thing is communities, people and the nation are considered when companies are making decisions.
Profile Image for tamar.
56 reviews6 followers
January 26, 2021
I have no idea why this was so enjoyable.....I do not run a business, nor do I ever intend to, but I genuinely had a great time. I've always known Ben & Jerry's to be an ethically led and social justice-centered company but the lengths they go to ensure each aspect of their business is as sound and responsible as possible is truly amazing. Who would have thought I'd be so invested in the process of creating a rainforest friendly ice cream and sourcing chemical-free packaging.
Profile Image for Printable Tire.
836 reviews135 followers
Read
November 26, 2018
Gym audiobook listen. Great rap at the beginning, interstitial music. One of them sounds like a real stoner but I couldn't tell you which. Not sure how relevant their "values-based business" is now that they're owned by a conglomerate. Repeats itself over and over but is an impassioned listen. Made me hungry for ice cream.
Profile Image for Emily.
390 reviews10 followers
November 23, 2020
There's been a lot of talk lately about measuring corporate social impact—and while I'm too young to be an expert on the topic, I do study it full time. So when two aging ice-cream gurus not only understood, but predicted, the glory, pitfalls, and potential of social enterprise, it surprised me big time. Ben and Jerry were 20 years ahead of Larry Fink and the Business Roundtable, and their insights match point for point with data reports BCG & HBR are publishing every year.

If you care about values-led business (or any of its pseudonyms), start with "Double Dip." It's written with warmth, humor, and an honesty about mistakes I rarely find in business literature. It's way less self-serving (ha) and stale than the litany of catchup corporate value literature being published these days. And it's about really good ice cream.
80 reviews
April 15, 2020
Must-read for any social entrepreneur. Most transparent and humble account out there of a business doing their best to leverage their company for the betterment of humanity. They take about every facet of Ben & Jerry’s and its efforts towards being a positive influence in detail. They cover the wins as well as the areas where they’ve barely begun the race. Behind it all you see the determination and heart of a company committed to getting better and having an impact.
Profile Image for Petesea.
313 reviews1 follower
July 3, 2013
It is interesting to go back “in history” and read about one of the first socially aware companies and how it got to those values. Thankfully, a lot of these concepts have become “mainstream” as Ben & Jerry hoped. The read can be choppy with dialog from Ben & Jerry and some other socially aware entrepreneurs interspersed with the text.
Profile Image for Hots Hartley.
379 reviews13 followers
October 11, 2024
I bought this book because the writers, Ben Cohen and Jerry Greenfield themselves, were both the founders and the owners running the business, so they should be closest to the story of creating the business, closer than anyone else at Ben & Jerry's,

The problem with the book is that it never gets into the nitty-gritty details of starting, building, marketing, and operating the business itself. The book skips the entire startup story and fast-forwards to "social mission integration" from chapter 1! Workplace values like "Open/inclusive" and environmental values like "stewardship of natural resources" ... social mission projects like "Vermont Children's Forum" and "Head Start Book Drive" ....

These efforts are admirable. I believe in their impact and reach. But they say nothing about how they found and rented their store space, how much they spent remodeling it, how they structured their business plan and company incorporation, where they got the money, how they found their first customers, how they hired their first employees, how they managed, how they spread the word beyond their initial customers, how they surveyed factories, evaluated recipes, did their taxes, ... you know, the activities that make or break so many small businesses before they even get to social mission projects.

"The halls of corporate America are full of management consultants who talk a great game. Corporate America is paying millions of dollars a day for consultants to tell them how to manage their businesses well."

No duh! Passages like these, which permeate the book from start to finish, are preaching to the choir! We already know the central tenet of your philosophy, but we want to hear about your action. This book was your chance to detail how you did things, down to the dirty detail. We didn't buy a book to read about social initiatives and mission statements. This book does nothing to move the needle or teach how to actually build the business itself. No insight about managing costs, no insight about acquiring customers, no insight about growth or pricing strategy, no insight about hiring.

Not to mention a blurry font that made me feeling like I was reading images that had been faxed or photocopied multiple times, losing some resolution with each scan.
Profile Image for Dustin Overbeck.
41 reviews10 followers
November 2, 2021
This book felt a little dated. It was still an interesting read about bringing social values inside a company.
Profile Image for Evy Chapman.
48 reviews1 follower
September 15, 2024
Yay 4 visiting Ben & Jerry on hunnym00n. It give me many an idea. I like this audio version so much
Profile Image for Katie.
197 reviews
October 1, 2024
Interesting book-I believe this was written in the late 1990s so I need to do some more research on the company.
Profile Image for Mary Beth Houston.
6 reviews
October 23, 2024
Though dated, this book still had good aspects on the discussion of ethics and being a value-led business. I may never plan to run a company, but I still got good information out of it and what it means to put your values first in all you do not just personally. In full disclosure I was reading this for a grad school class, but I had other options and still chose to read about the company behind some of my favorite ice cream. It was interesting, but I felt they could’ve explained sometimes with less words or crazy stories. To me it was a little drawn out and I was just ready to be done. Overall, I enjoyed the ideas presented and did feel I got something out of it. I’d say this was a 2-1/2- 3 stars for me. I’d also probably had enjoyed it more if it was an audiobook of them reading their story to me instead of a hard copy. I couldn’t find any audio on it though unfortunately.
Profile Image for Rocio Almangui.
14 reviews7 followers
February 9, 2013
This is the first part of Ben&Jerry's history.
In here, they explain how value-led businesses have a competitive advantage over only for profit companies.
Very easy to read, nice ideas, applicable to our time.

The sad part comes when googling for more information. At the end, UNILEVER, the monster forced the two ex-hippies to sell the company.
Now, there are not political stands on the packages or a genuine care for employees. The expansion to other countries, such as Mexico was made as any other business would've done. Just to take the money.
Profile Image for Brian.
42 reviews
February 7, 2013
An interesting story - I love their ethos. Unfortunately it didn't really give me the insight I had hoped for with regard to setting up a successful business. It's more of a well-told milestone journey through their success.
Profile Image for Kevin.
86 reviews
September 7, 2008
There wasn't much about making money in this book, it was just mostly Ben & Jerry's history and their liberal outlook on life and business.
Profile Image for Devon Goodwin.
35 reviews
September 11, 2008
I worked at a Ben& Jerry's scoop shop for 4 years. I even got to meet Jerry. This was interesting.
Displaying 1 - 17 of 17 reviews

Can't find what you're looking for?

Get help and learn more about the design.