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Feedback that Works: How to Build and Deliver Your Message

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Providing feedback to others about their performance is

a key developmental experience. But not all feedback is

effective in making the best use of that experience. This

book demonstrates how to make the feedback you give

more effective so that others can benefit from

your message.

In this new edition, we've updated how we talk about,

teach, and demonstrate the SBI Feedback model, which

has helped many leaders give actionable, direct, and

objective feedback. We've also added material dealing

with giving virtual feedback, and incorporated up-to-date

research from both inside and outside CCL to make sure

you can best meet the leadership challenges you face in

today's world.

66 pages, Paperback

First published January 1, 2000

28 people are currently reading
268 people want to read

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5 stars
34 (26%)
4 stars
52 (40%)
3 stars
34 (26%)
2 stars
8 (6%)
1 star
2 (1%)
Displaying 1 - 14 of 14 reviews
Profile Image for Aaron Z Carlson.
45 reviews1 follower
December 29, 2017
Very light read, less than thirty pages. However very impactful and helped change the relationships I have in one on one meetings with staff and my boss. The book introduces a model for providing feedback Specific-Behavior-Impact (SBI). The book was accompanied with a live seminar that allowed for practice and hands on experience with the SBI tool.
Profile Image for Ana.
124 reviews
April 20, 2018
Good book to know a little bit more about how to give feedback, which is something that everyone should know how to do. A fast read about this subject that is really helpful for those who seek more information about how to give feedback in the best way. 3.5 stars
Profile Image for Ajitabh Pandey.
862 reviews51 followers
February 9, 2019
A decent quick read. The book provides quick pointers to leaders in the art of giving the feedback. This can be used as a quick reference. There are some better books on the art of giving and receiving feedback out there.
Profile Image for Lara.
255 reviews1 follower
July 21, 2019
Appreciated the brevity and the advice is not bad, but I didn't draw from it any critical insights that I felt I was missing. Doubtful it will actually improve the feedback I deliver, so I regret the purchase and the read.
Profile Image for Geeta.
116 reviews31 followers
July 7, 2019
The book read more of a summary than book. Albeit a good summary.
Profile Image for Ronald Jakman.
3 reviews
June 21, 2022
Practico

Una guía práctica para mejorar las habilidades de Liderazgo en el día a día con cada miembro del equipo crear un ambiente de confianza y rendimiento.
Profile Image for Makragić.
182 reviews1 follower
August 14, 2023
Great read, it gives a quick overview of the SBI model alongside a couple of examples. Exactly the size most of the business books should be.
Profile Image for Ana Maria.
337 reviews7 followers
May 17, 2014
Excelente libro para ofrecer retro 360
Displaying 1 - 14 of 14 reviews

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