Very light read, less than thirty pages. However very impactful and helped change the relationships I have in one on one meetings with staff and my boss. The book introduces a model for providing feedback Specific-Behavior-Impact (SBI). The book was accompanied with a live seminar that allowed for practice and hands on experience with the SBI tool.
Good book to know a little bit more about how to give feedback, which is something that everyone should know how to do. A fast read about this subject that is really helpful for those who seek more information about how to give feedback in the best way. 3.5 stars
A decent quick read. The book provides quick pointers to leaders in the art of giving the feedback. This can be used as a quick reference. There are some better books on the art of giving and receiving feedback out there.
Appreciated the brevity and the advice is not bad, but I didn't draw from it any critical insights that I felt I was missing. Doubtful it will actually improve the feedback I deliver, so I regret the purchase and the read.