Managing the Millennials: Discover the Core Competencies for Managing Today's Workforce

by Chip Espinoza, Mick Ukleja

The Builders, Baby Boomers, Generation X, and Millennials―all make up workforces in every type of industry all over the world. The generational gaps are numerous and distinctly different between each age group, and Millennials have gotten a reputation for being particularly unique and often challenging. In this updated and expanded Second Edition of the popular guidebook Managing the Millennials , you'll see how Millennial traits are the same around the globe. In fact, Millennials are more alike than any other generation before them due in large part to rapid advances in technology that let us share more experiences together. These same rapid advances are also redefining the fundamental ways businesses operate, and this revised edition includes the international perspective today's valuable leadership needs to attract and retain these high-performing workers with very different values and expectations. With fresh research and new real-world examples, the powerhouse authorial team reexamines the differences between how different generations work today in businesses around the world, with insightful exploration into what makes the Millennial generation so different from the ones that came before. The authors reveal nine specific points of tension commonly arising from clashing value systems among generations and prescribe nine proven solutions to resolve conflict and build communication, nurture collaborative teams, and create long-lasting relationships among colleagues of every age. A wealth of informative tables and convenient end-of-chapter summaries make this an invaluable everyday reference to support you: Complete with case studies of real managers and employees interacting in every area of business, enlightening analysis of performance and behavioral patterns across generations, and easy-to-use techniques you can use right away to improve your organization,  Managing the Millennials, Second Edition  gives you everything you need to inspire your entire workforce to new levels of productivity.

Genres: Business, Leadership, Management, Nonfiction, Self Help

240 pages, Hardcover

First published January 1, 2010

Reviews

[Jennifer Gudgel · Rating 4 out of 5]

Great book to not only understand Millennials in the work force, but also understanding how to connect with them if you are working on long term strategies for your business. Fascinating look at this new generation and how to unlock their creativity. The tools will help me become a better manager for them.

[Vijay Chengappa · Rating 3 out of 5]

Yes, we already knew it, millenials are the snowflake generation.

[Emily Hopper · Rating 4 out of 5]

Although we're considered "old" millennials, we were asked to read this book since we'll be in a mentoring position this upcoming year to "true" millennials.

Maybe it's because we are (according to Chip, that is) millennials, I felt that some of the information might be more helpful to the older generations a little further removed since I was recognizing myself in some of the information.

However, I think this book is really a good read for anyone in a management position and who is seeking understanding from the younger generation. I even picked up some pointers for dealing with my millennial husband! :)

I would definitely recommend this book to anyone who is seeking for a more harmonious work environment.

[Steven Jones · Rating 4 out of 5]

Part I (Why this book is important) was overwrought from my point of view. It could have been shortened by half. Once through it, the meat of the book was worth the early slogging. As a Baby Boomer manager, I have found the insights the book offers useful, both in the workplace and in our home, as I help my Millennial son acclimate to a mixed-age workforce.

[Brad · Rating 3 out of 5]

Looks at the differences between generation gaps and how to make you think by asking questions to certain situations we all come across in life through different age groups. No answers are given to the questions presented, so it makes you think, "what would you do?" in these situations.

[Alex · Rating 4 out of 5]

Basically boils down to treating millennial's like your children. Not sure if I agree with the approach but willing to give it a shot.

[Kent · Rating 5 out of 5]

Spectacular! Chip brings insight and wisdom to building healthy, productive, life-giving relationships with people who see the world differently than most any other social grouping in history.

Chip says that there are three primary relationship options between you and your millenial friend: 1. Villainize, 2. Tolerate, or 3. Engage.

I have delighted in choosing a renewed vigor in engaging this segment of our organization and the rewards are fantastic.

"Before you ask me to gather lumber to build a ship let them acquire a love for the sea." Page 150

Together our organization is developing greater love for the sea.

[Nicholas · Rating 3 out of 5]

Interesting read. The folks who authored this book market their Gen Y profile which can be purchased for employees to see if they are "Gen Y friendly" but you can easily use any personality profile to get the same info. This would be a good book to have management team read so they are privy to the reality that change is coming and they'll need to adapt. Actually, you don't need any personality test. Just have a meeting or meet with employees individually and the folks that bitch and complain will most likely be a detriment to your company if they are expected to manage these Gen Y'rs.

[Charmin · Rating 4 out of 5]

HIGHLIGHTS:
1. The most mature person must adapt first.

2. Fresh eyes out of the box.

3. Help them stay engaged, they get bored.

4. Help them find meaning.

5. Clear expectations, not ambiguity.

6. Team vs. individual performance.

7. Playtime - release, reenergize, celebrate.

8. Debrief decisions made.

9. Socialize to build trust.

10. Grow employees: Personal plan of accountability, track own success. Informal Mentor. Proximity. Build a connection by being interested in them as an individual.

[Kate Rasman · Rating 2 out of 5]

Much of the same about millennials and 4 generations in the workforce. Good reminder that the challenges aren't unique to our company. Biggest lesson learned was that you need to reach out to them. Not a bad read as an audio book on 1.25, but limited new info.

[Jocelyn · Rating 5 out of 5]

absolutely fantastic in explaining the generation gap and how to motivate millenial aged employees

[Sandy Irwin · Rating 4 out of 5]

A very insightful guide to working with Millennials. I felt like I was reading a case study of people I've worked with!

[Johnnie · Rating 3 out of 5]

Very simple and straightforward. The research is sketchy but the results seem to correlate with others who have done more pure science.

[Kim Pinion · Rating 4 out of 5]

Really insightful and interesting...A helpful guide to working with people from all different generations and some insight into why each of them are the way they are. I really enjoyed it.

[Anna · Rating 5 out of 5]

It's rare to find a book that so clearly defines what it is to be a millennial.

[Vicki Jaeger · Rating 3 out of 5]

Very interesting.