Many parts read a bit too prescriptive for corporate businesses, and read like a manual, but overall great insights into the imrov values and psychology. Here are some good quotes:
p.9 – The founders of The Second City – Paul Sils, Bernie Sahlins, and Howard Alk, all University of Chicago graduates – approached their work on two important fronts. They created a new form for the comic arts: ensemble based and rooted in the improvisational games that Sill’s mother, Viola Spolin, taught as a social worker for a WPA-sponsored program on Chicago’s South Side, designed to help immigrant children assimilate into their new culture. At the same time, in terms of content, these artists used comedy as a way to challenge the status quo. The combined both to react directly to the Eisenhower era – which they saw as conformist, intellectually bereft, and morally bankrupt – often shocking audiences in the process. The comedy they were creating was rooted in truth, rather than broad parody or exaggeration; the behavior they portrayed onstage was real and recognizable.
p.12 – Professional success often rests on the same pillars that form the foundation of great comedy improv: Creativity, Communication, and Collaboration.
p.13-18 – Seven elements of improv:
1. Yes, And – Creative breakthroughs occur in environments where ideas are not just fully explored, but heightened and stretched to levels that might seem absurd at first. That is where the nest comedy comes from, and that’s where invention is realized. It’s a mantra to apply at every level of your work. Work cultures that embrace Yes, And are more inventive, quicker to solve problems, and more likely to have engaged employees than organizations where ideas are judged, criticized, and rejected too quickly. With Yes, And, you don’t have to act on every idea, but you do have to give every idea a chance to be acted on.
2. Ensemble – Unfortunately, shockingly little attention is paid to building, maintaining, and developing ensembles. The consequences of that oversight are all around us, from the conference room full of smart people more interested in showing off their brain power than actually solving a problem, to the leader who takes credit for success and dodges accountability for failure, to the individual who whitewashes all his or her problems.
3. Co-Creation
4. Authenticity
5. Failure – It’s that moment on stage when a mistake happens – the whole audience knows it, and most of the actors onstage know it. But by acknowledging the mistake and incorporating it into the narrative, something new and unexpected happens that makes the audience go wild. Too often we are told that failure is not an option. But the opposite is true. It’s vital to give failure a role in our process. The biggest threat to creativity is fear, especially the fear of failure. By deflating the negative power of failure, you erode fear and allow creativity to flourish.
6. Follow the Follower – The ability to shift status within the group dynamic is an art – and it doesn’t come easily.
7. Listening – Many of us believe that we are good listeners, but there is a huge difference between listening to understand and listening while waiting for the chance to respond. One enriches and broadens our perspective; the other feeds our need to be right and in control of the conversation.
p.18 – At The Second City, we do not teach you how to be funny. You don’t learn jokes or one-liners. Rather, your learn to tap into the part of your brain that so often censors the truth for fear of being judged. When people no longer feel limited to saying what is right or polite – when they are given freedom to express themselves in public, without inhibition or fear – that’s when the funny happens.
p.19 – To put it simply, comedy provides us a safe place to speak and hear the truth.
p.22 – What improvisation does, in its most simple form, is to take the focus off ourselves and allow us to dial down our personal judgment. When we’re concentrating hard and fully present in the moment, there’s no room for self-consciousness or shaky nerves. All our energy goes into the task at hand.
p.23 – As Dr. Mark Pfeffer, a psychotherapist and director of the Panic/Anxiety Recovery Center in Chicago explains, “Every time you learn to be unafraid, your brain changes. [Improv is] the quickest way to get to the neural pathway change, because it puts [people] in a situation where they’re facing their fears.”
Professional success requires the ability to create something out of nothing, which is in many ways at the heart of what it means to improvise.
p.26 – To build a Yes, And culture, you have to model Yes, And behavior. You have to be supportive and committed to building on people’s individual contributions.
p.51 – Team: a number of people forming one of the sides in a game or contest.
Ensemble: All the parts of a thing taken together, so that each part is considered only in relation to the whole.
The word team implies competition, which inherently suggests some external foe that the group is working against. Ensemble carries no such baggage; it is a thing unto itself, an entity that is only its true self when its members are performing as one.
p.52 – Teams have starters and bench players; there is an absolute hierarchy in play that any parent of the twelfth man on a high school basketball team can tell you conveys a clear message that some of the team members matter and some simply do not. Ensembles, on the other hand, may have a first chair, second chair, and third chair, but all those chairs are on the stage and they play in almost every moment.
p.86 – While individuals can come up with great ideas, ensembles that are willing to co-create are ultimately better and more consistent at finding the idea.
p.88 – Fear does not inspire elegant creative thinking; it inspires knee-jerk, path-of-least-resistance ideas. No organization or business will ever gain creative advantage when governed by fear.
p.89 – The best improvisers find a way to put their fear aside. They improvise freely and loosely; they make smart and defined choices; they take care of their scene partners and they let their unique sense of humor shine through in all the choices they make onstage.
p.95 – Another symptom of fear is to freeze and void doing anything resembling taking a position. Instead, fearful people waffle: “I don’t know.” “It could be, but I’m not sure.” “If you say so.” “Maybe.” Waffling is a predominant activity of the fearful improviser that it’s become a penalty in a variety of improvisational games. Waffling is merely a delaying tactic, something you do when you are too afraid to leap into the unknown. Unfortunately, waffling is an all-too-common refuge for people put in the position to make decision, but who lack the confidence to act. In business, not making a decision is almost worse than making the wrong decision. The secret to building confidence is practice.
p.114 – Comedy is tragedy plus time.
Repeated exposure to something negative results in distancing, which explains the gallows humor of soldiers in combat and doctors in emergency rooms (or colleagues in the midst of a workplace debacle).
p.124 – Respect demands that you consider the other. Reverence turns respect into a thing so perfect that it can’t be touched. Respect allows for dialogue between individuals who may think and feel differently, thus creating a path for potential understanding and change. Reverence makes idolatry of individuals and institutions. It speaks to us rather than with us. Reverence is the enemy of change.
p.125 – At the heart of the best satire is the ability to maintain a respectful disposition while being earnestly irreverent. That’s how it makes people think, which opens up the possibility for change. People don’t hear you when they don’t feel respected.
We tear down, but we also build back up to create something better, more magical and more insightful than what existed before.
p.131 – if you’re hoping to change and innovate, you need to be able and willing to tear at the existing power base – to risk offending those who are inextricably married to the way things are currently done – and have the confidence and moxie to build up something completely new in its place (and eventually have the fortitude to cope when the next innovator comes along and does the same thing to you).
Being authentic while toeing the line between respect and irreverence isn’t easy, and it’s probably why most people just assume that change agents and innovators are born with a special gene that facilitates their success. But the reality is, you can train people to become better innovators and agents of change.
p.138 – The inevitability of change in business and in life simply means that we will be continually subject to all sorts of challenges and dilemmas. But comedy makes change more manageable, opening the door for all kinds of conversations. Once that door is open, an expertise in improvisation can make that conversation a whole lot easier to have.
p.145 – To improvise is to create something out of nothing, in the moment.
p.152 – While our society is quick to judge others and criticize failures, we also are willing to reward those who jump back in the saddle after epic failures.
p.153 – When those in charge demystify failure, it opens up the opportunity for increased creative output among individuals who no longer feel the need to simply play it safe.
Ensembles speed up the creation process, they generate more good material, they’re flexible, they actually enable the growth of individual stars… and most important, they provide the creative safety net that allows individual cast members to risk and flourish.
One tenet we take extremely seriously is “always take care of your partner.” It means that we take great care to support our cast members, not judge them. It means we work together, onstage and off. Onstage, it also means that you don’t let your fellow actor hanging – don’t let him fail if you can help it. In corporate culture, it means that you need to support your employees as whole individuals, not widgets.
p.159 – No one can feel free to fail – or conversely, feel free to take risks – if they think they are being judged, wither by their colleagues or their supervisors.
p.163 – Fail early and often, and you’ll have a much better chance of achieving the ultimate goal – a perfect final product. As Winston Churchill once said, “Success is not final, failure is not fatal; it is the courage to continue that counts.”
p.186 – A leader’s role is recognizing the shift from a hierarchical leadership model to a flat one; knowing when to lead, when to follow, and when to just get out of the way; and trusting your teams and talking to your audience – all while setting the context for both internal and external communication. And the role has changed quite a bit over the years.
p.188 – Here are some of the areas in which women scored higher than men:
• Collaboration and teamwork
• Inspires and motivates Others
• Develops Others
• Champions Change
• Communicates Powerfully and Prolifically
• Practices Self-Development