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What is Lean Six Sigma

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A quick introduction on how to use Lean Six Sigma to improve your workplace, meet your goals, and better serve your customers.

Lean Six Sigma combines the two most important improvement trends of our making work "better" (using Six Sigma) and making work "faster" (using Lean principles). In this plain-English guide, you'll discover how this remarkable quality improvement method can give you the tools to identify and eliminate waste and quality problems in your own work area.

Packed with diagrams, cartoons, and real-life examples, "What is Lean Six Sigma?" reveals the "four keys" of Lean Six Sigma and how they apply to your own Delight your customers with speed and quality Improve your processes Work together for maximum gain Base decisions on data and facts

You'll see the big picture of what your company hopes to gain with Lean Six Sigma, how it may affect your work area, and what it can mean to you personally.

96 pages, Kindle Edition

First published October 27, 2003

53 people are currently reading
451 people want to read

About the author

Michael L. George

20 books17 followers
Michael L. George is founder and President of The George Group, the largest Lean Six Sigma consulting practice in the United States. He wrote the successful and influential Lean Six Sigma, also published by McGraw-Hill.

Source: Bookish

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5 stars
85 (18%)
4 stars
149 (33%)
3 stars
167 (37%)
2 stars
33 (7%)
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14 (3%)
Displaying 1 - 30 of 36 reviews
Profile Image for Angie Dokos.
Author 4 books231 followers
October 3, 2019
A good quick overview of Lean Six Sigma. It doesn’t go into as many details as Six Sigma for Dummies did. This just tells you what it is, why it’s helpful, and how to start putting it into action. Very helpful little book.
Profile Image for Giedra.
418 reviews
December 19, 2009
Reading for work. Gave me some familiarity with the jargon, which will be helpful. Was also nice to read the parts about "this will be frustrating and painful and not much fun but take heart, it will help in the end, we promise." I will be holding them to it.....

Mostly, though, I found myself comparing MY project to the example projects, and thinking, "this project really doesn't fit the mold of what Six Sigma is for...." so...that makes me look forward to the project even less! AT least I like the people I will be working with....
Profile Image for Nikki .
804 reviews114 followers
October 7, 2018
While monotonous, this gives a decent understanding of the lingo I am now expected to use at work. The book gives basic definitions and a broad overview of what the Lean Six Sigma approach is all about and ways a company might implement it. I think the biggest thing I took away from it is that with this approach, the problem is in the process, not necessarily the person in the active role where the issue may be taking place.
Profile Image for Logan Vlandis.
98 reviews7 followers
June 11, 2017
Good introduction to Lean Six Sigma. It's very broad and has little depth, but reading it allows you to ask intelligible questions about the concepts.

The format was a little disjointed; as it presented new information, there was no "home base" that it connected the ideas back to (you would only realize the coherence if you were already somewhat knowledgeable in the theory).

I'd definitely suggest this as a book for anyone who is curious about what Lean Six Sigma is, regardless if they're going into business or are determined to earn their Master Black Belt.
Profile Image for Lovely Winters.
Author 20 books2 followers
July 27, 2020
Good starting point if you are a beginner. I will be running a LSS project at work and quickly figured out this was not an easy process. First I am a white belt which means I understand enough to help other people. The great part about this book was it gave me a starting point. How to pick projects and who I needed involved. This is not an in-depth process of Lean Six Sigma but it will get everybody headed in the right direction. I appreciated the stories that reinforced the techniques.
Profile Image for Ronald Williams.
Author 3 books
April 29, 2021
Great overview of Lean Six Sigma. We hear lots of talk these days using this business-oriented jargon. This book is short and to the point with a superb introduction to Lean Six Sigma that it should easily be understood by the newest employee walking in the door. It paves the way to much more advanced training to reach organizational perfection.
Profile Image for Julian Turner.
30 reviews
May 2, 2025
As a reader who knew nothing about Lean Six Sigma, this was a quality Introductory book that is less than 100 pages. It dissects the four keys and five laws of Lean Six Sigma. I recommend reading if you become interested I. The topic.
Profile Image for Mike Ncube.
Author 4 books30 followers
October 19, 2018
This has been a good introduction to Lean Six Sigma. Excited to try out some of the models but it’s going to take some serious graft.
15 reviews
February 15, 2023
good beginning book

Provides good information about six sigma and good examples. Recommended for beginners and people that want to educate themselves on six sigma.
5 reviews
June 8, 2025
gives an overview of lean six sigma but mainly serves as advertising to attend courses rather than to aid development
82 reviews3 followers
April 23, 2011
This book is a simple introduction to Lean Six Sigma, an improvement method or engine for eliminating waste in business processes and improving quality (iv).

Lean Six Sigma starts with focusing on the customer and delighting them via speed and quality. The way to achieve this is by improving processes, the environment for doing it in is one of teamwork, and the foundation for it all is data and fact based (as opposed to experience and opinion).
Profile Image for Kent.
66 reviews6 followers
November 5, 2008
I was looking for a concise, precise, and easy to read introduction into Six Sigma concepts and practices. This is the only work I have read specifically about Six Sigma, so my comparison is minimal, however, I think this work is excellent.

I have never been interested in karate, but a Six Sigma Black belt sounds helpful.
Profile Image for SweetPea.
509 reviews
June 21, 2011
Quick introduction to Lean Six Sigma and done well. It struck a good balance between describing the concepts and providing examples and didn't do what other business books have done (poorly), which is providing a whole bunch of examples as evidence of their theory but without providing adequate explanation and logic for the concept they are trying to convey.
Profile Image for R..
33 reviews54 followers
March 12, 2009
Oh God! What is it? Just tell me! No--I'm afraid to know--and yet! I am driven! I am driven by an infernal need to know! Yet, if I knew, how would I view the world? My friends? Would they all become inferior models of efficiency? How does neoliberalism fit into all this? Oh God! (etc.)
This entire review has been hidden because of spoilers.
113 reviews1 follower
September 21, 2014
It's avery short book (less than 100p), thus don't expect to be an expert... But it is a very useful/interesting book for starters, for getting around in the topic e.g. before following a proper training.
Profile Image for Marcos Moret.
93 reviews3 followers
Read
March 26, 2016
Good intro to the hybrid quality improvement methodology, covering the 'four keys' - delight your customers with speed and quality; improve your processes; work together for maximum gain; base decisions on data and facts.
Profile Image for Beth.
34 reviews
January 25, 2008
I think this is a great book for learning the concepts of Lean Six Sigma, and it gives some terrific ideas on how to incorporate into your work environment.
Profile Image for Sera.
1,319 reviews105 followers
September 19, 2008
I read this one a couple of years ago, but I am re-reading it again for a Improvement Event for a project plan on which I am working for my Contracts Excellence Program.
Profile Image for Bqueenbandit.
6 reviews25 followers
August 2, 2011
A pretty good 101 overview of Lean Six Sigma and some of its most used terms. If you're already familiar with it, this probably isn't the book for you.
8 reviews
August 19, 2013
good and brief overview on lean six sigma. lots of interesting case studies give it a lot of color.
Profile Image for Ann.
5 reviews
June 29, 2014
Good introduction of Lean Six Sigma.
Profile Image for Rattawoot Pratoomraj.
2 reviews3 followers
Read
July 16, 2014
I read it in Thai :D Anyway It's good book for beginner to better understand Lean Six sigma concept.
Displaying 1 - 30 of 36 reviews

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