"Any sufficiently advanced technology is indistinguishable from magic" - Arthur C. Clarke
Well done, David! Enchanting comprehensive thought-and-imagination-provoking beautifully-structured book.
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Part I: Four Futures
The future of technology is defined by four categories (they will converge by time): Terminal World (screens), Prosthetics/Wearables (that give us to superpowers, reading glasses improve your sight), Animism (animated computers; fancy way of saying robots), and Enchanted Objects (everyday objects get superpowers, just like folklore, flying carpets and speaking mirrors, or your umbrella knowing it's going to be rainy tomorrow lol).
Currently our lives are dominated by Terminal World, which is filled with so many issues yet it continues to thrive because it's profitable for these traditional companies.
"I call the future defined by [glass slab devices like iPhones and HD LCD screens] Terminal World, because the interface is captured on a pixelated screen. In the early days of computing, those screens were called terminals, the 'last inch' where machine met human."
"The smartphone is a confusing and feature-crammed techno-version of the Swiss Army knife, impressive only because it is so compact. It is awkward to us, impolite, interruptive, and doesn't offer a good interface for much of anything"
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Part II: Six Human Drives
Technology design should be inspired by folklore, enchanted objects that fascinated us for centuries, wishing wands, flying carpets, whistles and horns to summon help.. Imagine having animated brooms and talking mirrors!
"What is the most natural way for human beings to interact with technology without requiring a new set of skills or constantly needing to learn new languages, gestures, icons, color codes, or button combination?"
Why so many new technologies fail? Learning curve is big issue for sure, but more important, it has to satisfy a deep psychological needs that can be categorized into six types:
Omniscience (to know all, Human-to-World connection): to see the unseen. A needle to show you which way is north, a needle that show you what time is it, a needle that shows you the temperature, video recording and broadcasting (to see the past and the present). Our hunger for knowledge!
Telepathy (Human-to-Human connection): to know what's going on in the minds of other people. Language (speaking your mind), lie detectors, Skype, Facebook. We are social creatures!
Safekeeping (protection from all harm): weapons (harm others before they harm us), Harry Potter's invisibility cloak (avoid harm), car and shop cam (accountability, who stole?), gps locator for cars and phones (guard and track), perhaps mythical horns that call for help (phone emergency call), door locks and keys.
Immortality (long quantified life): mythical elixir, medicine, health wrists (just knowing your doctor is watching your health makes you do healthier things, sentinel effect, that's why they are careful in doing studies since subjects know they are being studied, kinda like placebo effect), quantifying food consumption and walking steps (Nike+ wrist watch and smart shoes, gives motivation to eat less calories and walk more, thry have to be of passive data capture and unavoidable display like buzz or color)
Teleportation (friction-free travel): Mythical flying carpets, driverless cars, first class airlines (travel as destination).
Expression (the desire to create): art and music, writing, twitter, Photoshop (high learning curve), legos (low learning curve), Guitar Hero (reversed learning curve, the guitar you use for the game is an enchanted object), Minecraft.
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Part III: The Design of Enchantment
When technology is talking to us, why aren't we taking full advantage of our senses? Those glass slabs talk using vision and barely voice. Imagine a tight suit that can use your whole skin as a channel, when your right butt cheek is pressed it means the stock market is down. It can be used both ways, scratching your right butt cheek gives the command to sell shares. NSFW.
What about the other way around? What can technology sense? More of the light spectrum (x-rays and radio waves), accurate acoustics (hearing low earthquake sound waves).
Digging deep into Enchanted Objects, they're seven abilities that are unique to them and not found in the other three futures:
Glanceability: instead of checking the stock market every five minutes, you put a small orb that glows red or green in different intensity to tell what's going on with the stock market. The orb is only there to get your attention only when your attention is needed. It's very easy and quick and nondistracting to grab our subconscious attention with colors (red light when the building is on fire), shapes, and smell (gas leaks are smelly).
Gestureability: "another inherent aspect of enchanted objects is that we instinctively, naturally know how to interact with them. They are familiar objects, augmented". Amazon trash can that bar scan what you throw and reorder for you, if you wanted it not to order the item you just threw, kick the trash can!
Affordability: technology is so cheap and keeps getting cheaper, companies can focus on enchantment without compromising.
Wearability: technology is getting so small, wearable technology is getting ever so feasible.
Indestructibility: "enchanted objects can almost laughably inexpensive and remarkably durable, much more so than an iThing, which is optimized for portability. Like woodworking or metalsmithing tools, they can be made almost impervious to wear and last for decades".
Usability: the most delightful enchanted services work on your behalf, with minimal interface. Like an old chair, their use is self-evident. They have a patina of wear just like an old pair of gloves that proudly shows its heritage. They don't need an on/off switch and don't require care and feedback".
Loveability: "enchanted objects must connect emotionally... As we become surrounded by more and more connected things then they must be aware of each other, wait for their turn to speak, and understand their relative importance to us".
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What are the levels of enchanting an object?
Five Steps on the Ladder of Enchantment (product to service to experience): Connection (sensors connected to cloud), Personalization (leveraging personal information), Socialization (connecting to friends), Gamification (adding the fun and motivational elements of video games, turning life into an rpg basically lol), Story-ification (adding human narrative for the product or user).
"To keep such systems in the realm of enchantment, rather than in the Big Brother zone (reference to 1984), the information must remain under the control and ownership of the individual, not the company".
"In the Thingiverse, objects can be treated as equal as humans. They can post, tweet, or swap data. They may connect with using their own voices. In the garden, plants will call for water when they need it, inform us when their fruit is ready for picking... Your recycling bin and solar panels will post their data and compare your progress with your environmentally minded friends".
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Part IV: Enchanted Systems
Applied enchantment, enchanting our homes, offices, and cities.