Not even sure how to review this! Some of the material about laws and unions got pretty technical, and glazed my eyes over. It's also a pretty grim read, overall, especially considering it was published 13 years ago, and the situation doesn't seem to have improved. The author does a deep dive into the overtaking of higher ed administration by corporate management techniques: the ideologies that have driven this, the responses by faculty, and the impacts on university employees and students. Much of his specific focus is on faculty, and while I'd like to have seen that expanded, that is what his focus is, so that's fair.
While these are subjects I've done a decent amount of reading and thinking about, there were new insights here based on research. The background about adjuncts, and how people can teach for ten years prior to their Ph.D.s and then lose their jobs, wasn't new. But I did not know the extent to which management training and literature promoted certain ideas at the administrative level, and I had not been particularly conscious of the aging of the secure professorial class. As the tenured group (who worked prior to the trends that consolidated by the 1990s) retires, they are largely not being replaced by new full-time professors. That leaves no continuity, no group that will then become the leaders in their discipline. I checked the English department at my alma mater, and there was a flush of hiring new professors in the late '90s and early 2000s, but the only new hires (still working there) since 2005 have been adjuncts and fixed-term instructors. That's a whole lost generation.
Anyway, there's lots to think about!