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Quiet Influence: The Introvert's Guide to Making a Difference

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Introverts may feel powerless in a world where extroverts seem to rule, but there’s more than one way to have some sway. Jennifer Kahnweiler proves introverts can be highly effective influencers when, instead of trying to act like extroverts, they use their natural strengths to make a difference. Kahnweiler identifies six unique strengths of introverts and includes a Quiet Influence Quotient (QIQ) quiz to measure how well you’re using these six strengths now. Then, through questions, tools, exercises, and powerful real-world examples, you will increase your mastery of these strengths.

192 pages, Paperback

First published April 15, 2013

242 people are currently reading
2264 people want to read

About the author

Jennifer B. Kahnweiler

15 books62 followers
Jennifer B. Kahnweiler is an international speaker, executive coach and author who specializes in developing and coaching introverted leaders. She holds a doctorate in counseling and organizational development from Florida State University.

Her latest highly anticipated book, The Genius of Opposites: How Introverts and Extroverts Achieve Extraordinary Results Together (Berrett-Koehler, August 2015), offers a five-step process that will help introverts and extroverts understand and appreciate each other and work together to achieve more than they ever could on their own. Blending their two points of view allows both partners to see and act on things neither would have separately.

Her previous book, Quiet Influence: The Introvert's Guide to Making a Difference (Berrett-Koehler, April 2013), shows how introverts can harness their innate tendencies to make a real difference. As Kahnweiler proves in this book, introverts can be highly effective influencers when, instead of trying to act like extroverts they use their natural strengths. In a world where extroverts seem to rule, Kahnweiler shows readers how introverts can use their quiet influence to challenge the status quo, provoke new ways of thinking, effect change and inspire others to move forward.

As a learning and development professional working inside leading organizations such as General Electric Co., AT&T Inc., NASA and the national Centers for Disease Control and Prevention Jennifer deepened her knowledge and appreciation for introverts and through the course of this journey developed into an introvert expert. Through keynote speeches and seminars on the topic that include her characteristic humor, poignant stories and practical tools, she transfers the lessons introvert teach us across cultures. In recent years she has spoken to leaders in Vietnam, Spain, Japan, the UK and the Netherlands. Jennifer has also written articles about introverts in the workplace for Forbes, Bloomberg Business Week and The Wall Street Journal and has been quoted on the subject in over 50 international news media outlets.

Kahnweiler is a recipient of the 2012 Certified Speaking Professional (CSP) designation, The National Speaker’s Association’s highest earned credential and is a Board Certified Coach. She has also served on the board of the Berrett-Koehler Author’s Co-op and is currently on the board of the National Speakers Association of Georgia.

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5 stars
455 (33%)
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335 (24%)
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403 (29%)
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123 (9%)
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41 (3%)
Displaying 1 - 30 of 90 reviews
Profile Image for Rachel.
54 reviews9 followers
April 20, 2014
Frustrating, vague and handwavy, it feels like a blog post padded out to book length.

For example, one of her pillars is "Focused Conversations" which you do by "Providing Support and Encouragement". OK, great. Uh, how? When should you provide encouragement and when should you give critique? What's the best way of giving encouragement? No idea - we're told to do it, and the book moves on to "Spark Learning" by...I'm not sure, honestly. There's a bunch of paragraphs that follow with anedotes about how important this is, but nothing concrete. As far as I can tell, it boils down to "you should ask people about stuff". OK, that's...not helpful.

This book is useless fluff.
Profile Image for Prasenjeet Kumar.
Author 182 books55 followers
March 16, 2014
This book is great for introverts to understand how they can use their unique powers to excel in their chosen careers whether it is a desk job, sales job or as an entrepreneur.

Jennifer claims to be an extrovert herself but I must say that she has observed her introvert colleagues were closely. She talks about the six strengths of introverts: Quiet Time, Preparation, Engaged Listening, Focused Conversation, Writing and Thoughtful Use of Social Media.

Her tips are indeed helpful and practical for both introverts and extroverts. Introverts may be good at listening but they may need to work on improving their skills. Extroverts too can learn a lot from engaged listening and focused conversations to become more approachable.

Jennifer also uses real life examples of how different people have used these strengths in different settings which is very valuable. It also makes the book more interesting to read.

You can also test your strengths in these six fields using what the author calls "Quiet Influence Quotient" or your QIQ to know how well you are doing with your six strengths and areas where you need to improve.

Not all strengths may be relevant. For example I am an Author and therefore writing and thoughtful use of social media is more important to me than engaged listening and focused conversation. Nevertheless, I consider all skills relevant and important.

I have no hesitation in recommending this book to anyone.
Profile Image for Amanda.
77 reviews3 followers
October 24, 2013
Nothing Earth-shattering or revolutionary, but practical and straightforward. And if you're an introvert who's been trying to make a difference through extraverted techniques (talking a lot), a lifesaver.

Her recommendation is to stop trying to be an extravert (you know it's not working anyway) and start using your strengths to your advantage. You're prone to quiet contemplation and thereby coming up with greater insight: take the time to do that

You're better at making deeper connections with individuals than shallow connections with large groups: dedicate your time to really understanding a handful of influential people

Given sufficient time, you're good at making clear, strong, persuasive arguments: write out your arguments rather than trying to bring them up in meetings

Then you can do what you need to do, get done what needs to get done, without driving yourself crazy.
Profile Image for Kem White.
345 reviews1 follower
April 4, 2014
Not what I was expecting but I guess that's my fault. It's a self-help book for people active in the business world. The book attempts to leverage characteristics of introverts to actionable improvement plans. For me the book comes across as all these self-help books do: simpleminded prose, stating the obvious, and difficult to implement ideas. Didn't learn a thing about introverts that I did not already know.
Profile Image for Tamij.
54 reviews1 follower
March 30, 2020
I learned nothing new from this book. In one word, "no".
Profile Image for Poetic Diva504.
478 reviews86 followers
November 8, 2023
Couldn’t get into this book. I skimmed through it 47% looking for something I could learn until I just gave up. Maybe the writing style wasn’t for me. But the examples used in this book were pretty much useless. The only takeaway I got was to be yourself, which is common sense of a toddler
8 reviews
June 26, 2013
Quiet Influence may be a better book for either

1) introverts who have not yet found their comfort with being an introvert or

2) extroverts who a) would like to understand and respect introverts more or b) have begun to pick up on the possibility of the idea that developing the ability to shift to some introvert ways, even some of the time, might just lead to long-sought for solutions.

Each worthy goals as well in this world of individuals with differing personalities and at different psychological development stages.

For those introverts who are already comfortable with who they are in a world quite obviously extrovert inclined, Quiet Influence may read punctuated frequently by "well, of course!" and there will be little to add to their awareness or skill sets but there just may be a spark to go out for more influence in the worlds they inhabit.
Profile Image for Mark Youngkin.
188 reviews1 follower
May 5, 2020
There is good information here about how introverted people can overcome organizations' preference for the extroverted and make a difference in the organizations. I teach leadership at the college level and can envision drawing from this book in the courses that incorporate training in personality types. The drawback for me is that this book is seems to be obviously a product, designed to be sold at the author's speaking engagements. If you are introverted as I am, though, you'll find working through this book useful and actionable.
Profile Image for Reid Mccormick.
440 reviews5 followers
March 17, 2017
Another volume in the introverted movement, Quiet Influence by Jennifer Kahnweiler is a brief but practical guide.

As I do more and more research on introverts (and myself), I have noticed that introverts tend to be an impatient bunch. We like to get to the point, avoiding fluff and other nonessentials. In this mindset, Quiet Influence is the perfect book. It gets straight to the point. It presents six strengths found of “Quiet Influencers” and their accompanied weaknesses.

Having said that, I still think Quiet by Susan Cain is the premier work on introverts followed by The Introvert Advantage by Marti Olsen Laney. However, those books are a bit long and drawn out. If you want quick, simple, straightforward guide, then this is the book for you.
Profile Image for Krisanne Lane.
240 reviews1 follower
November 13, 2020
There was a lot of good advice in this book, but there were some problematic passages as well. For example, there was a line where the author suggested that you take credit for accomplishments by saying “WE accomplished this,” etc. That’s a problem for women in the workforce, that women in particular don’t claim credit for their work. (“I led this successful project.”) That’s part of why women get overlooked. The author did not acknowledge issues of sexism and racism, etc. that people encounter which sometimes contribute to us being shut out of conversations. It just looked at being quiet as a personality trait, and a personality trait alone. The interpersonal dynamics we encounter influence our behavior in different settings. That was largely missed in this book.
Profile Image for Michaela.
216 reviews5 followers
February 1, 2014
I was not able to get past the first few chapters of this book. The tone was very much in the style of the current glut of "thought leaders" who tour the lecture circuit and write self-help books. Maybe it would be helpful for introverts who were not already aware of their strengths and challenges. I didn't think it addressed the more nuanced difficulties I have with society.
Profile Image for April O'Brien.
102 reviews2 followers
April 3, 2018
This book was very boring. The first few chapters held my attention because I felt like the author did a good job of explaining characteristics of introverts (even though she isn’t one herself) but after that, it was very easy to tune out. The tips were pretty common sense.
5 reviews1 follower
January 2, 2020
Oversimplification of an important topic. Author missed the opportunity to go deeper and kept the exploration at the surface.
Profile Image for Phung Ngoc Nhu.
141 reviews5 followers
April 7, 2025
Người hướng nội có vẻ đang bị đánh giá thấp trong xã hội mà mọi thứ đều quá mức ồn ào và náo động, nơi mà người hướng ngoại đang giành lấy hào quang. Điều đó không có nghĩa là người hướng nội không có năng lực hay là thích lui về hậu phương, chỉ là cách thể hiện của họ khác biệt mà thôi. Suy cho cùng thì hướng nội hay hướng ngoại cũng chỉ là cách nạp năng lượng cho bản thân, nếu bạn nhút nhát hay thiếu tự tin thì đó là vấn đề tâm lý chứ không phải do hướng nội.

Quyển sách này khai thác những điểm mạnh của những người hướng nội tiêu biểu qua chỉ số QIQ, nó không mới lạ nhưng nếu được sử dụng hợp lý thì sẽ tạo ra sức ảnh hưởng đáng kể. Sáu thế mạnh đó lần lượt là: dành thời gian để tĩnh lắng, chuẩn bị, lắng nghe thấu đáo, trao đổi có trọng tâm, viết lách, sử dụng mạng xã hội một cách cẩn trọng. Sẽ có thang đo để bạn tự đánh giá bản thân đang ở đâu và có các phương pháp để tận dụng ưu điểm cũng như ranh giới để không lạm dụng nó. Nếu bạn chưa từng tiếp xúc với khái niệm phát triển bản thân thì có lẽ quyển sách này rất có ích, nhưng nếu bạn đang trên hành trình đó rồi thì đây chỉ như một lời nhắc nhở lại những điều bạn đã biết mà thôi, mình không nhận được nhiều giá trị mới lạ từ đây.

Tổng quan, nếu bạn là người hướng nội thì có thể đọc để biết cách tận dụng những ưu điểm của bản thân để phát triển theo hướng đi của riêng mình mà không cần phải so sánh bản thân với những người khác. Nếu bạn là người hướng ngoại thì có thể đọc để hiểu thêm về những người bạn hướng nội của mình và tập luyện các kỹ năng của người hướng nội để bình tâm hơn trong các tình huống cuộc sống.
1,781 reviews9 followers
February 19, 2021
Do you think introverts can be successful professionally and financially?

I confess that I am very introverted and now with the pandemic I enjoy working from home.

But I always wondered: How to be successful being introverts? And I have the example of a very good friend, Victor, who died a few weeks ago by chance in life, very successful intellectually and financially. In his honor I am going to read several books related to introversion and success.

The first was “Quiet Influence: The Introvert's Guide to Making a Difference” by Jennifer Kahnweiler PhD; That says yes, introverts can be highly successful.

The path to seek the strengths that being an introvert causes me:

Time of introspection and solitude: that allows us to think better about what we are going to do without interruptions. The introvert enjoys being alone, and what better than thinking and growing.

Prepare: I remember my friend Victor who was always studying and learning. An easy thing for an introvert.

Listen with empathy: if you listen with empathy you can get more out of others than just talking.

Focused conversations: to achieve the desired results.

Write: since the introvert expresses his ideas better in written than spoken.

Proper use of social media: Introverts don't like to talk, but social media can be a way to become influencers.

Good book, for those of us who are introverts.
5 reviews
September 1, 2024
Cuốn sách giúp hiểu rõ hơn về tính cách hướng nội, những ưu điểm và thách thức mà người hướng nội thường gặp phải. Tác giả chỉ ra những thế mạnh đặc biệt của người hướng nội như khả năng lắng nghe, tư duy sâu sắc, tập trung cao độ... và hướng dẫn cách tận dụng những thế mạnh này để đạt được thành công. Cuốn sách giúp vượt qua những mặc cảm tự ti, xây dựng sự tự tin và tin vào giá trị của bản thân, học cách giao tiếp hiệu quả, thể hiện quan điểm của mình rõ ràng và thuyết phục ngay cả khi là người ít nói.

So sánh với sách "Trầm lặng - Sức mạnh tiềm ẩn của người hướng nội"

Cả hai cuốn sách đều tập trung vào việc khám phá và tôn vinh những giá trị của người hướng nội trong một xã hội thường đề cao sự hướng ngoại, truyền tải thông điệp rằng sự trầm lặng không phải là một điểm yếu mà là một thế mạnh, và người hướng nội có những đóng góp quan trọng không kém người hướng ngoại. Cả hai cuốn sách đều cung cấp những thông tin khoa học, dẫn chứng những câu chuyện thực tế và lời khuyên hữu ích giúp người đọc hiểu rõ hơn về bản thân cũng như khai thác tối đa tiềm năng của mình. Nếu có thể, hãy đọc cả hai cuốn sách để có cái nhìn hoàn chỉnh hơn về tính cách hướng nội.
Profile Image for Leonardo Longo.
184 reviews16 followers
March 11, 2025
Um livro para introvertidos que desejam aprimorar suas habilidades de influência sem precisar mudar sua personalidade. A autora apresenta seis forças únicas dos introvertidos e inclui um teste de "Quociente de Influência Silenciosa" (QIQ) para avaliar o quão bem você está usando essas seis forças agora.

O que mais gostei no livro foram as 6 forças dos "Influenciadores Silenciosos": Tempo de silêncio, Preparação, Escuta Atenta, Conversa Focada, Escrita e Uso Atencioso das Mídias Sociais. Além disso, o teste QIQ é uma ferramenta útil para identificar seus pontos fortes e áreas de melhoria.

A autora também aborda o conceito "Dar e Receber", inspirada em Adam Grant, e explora como introvertidos podem construir relacionamentos e influenciar os outros através da generosidade e da colaboração.

A autora oferece dicas práticas e exemplos para ajudar os introvertidos a prosperar em um mundo que muitas vezes valoriza a extroversão. Ela mostra como os introvertidos podem usar seus pontos fortes naturais, como a capacidade de ouvir atentamente, pensar profundamente e se comunicar de forma clara e concisa, para construir relacionamentos, influenciar decisões e alcançar seus objetivos.
Profile Image for Jorge Reyes.
Author 6 books37 followers
December 14, 2016
Jennifer explora maravillosamente el proceso de liderazgo personal y el de influencia de los perfiles menos extrovertidos. Me parece que el libro, aunque su título induzca el enfoque en las personas introvertidas, puedo decir que es mucho más que eso.
La tesis, consejos y procesos que Jennifer propone son acertivos para el desarrollo del liderazgo, eficacia personal y laboral.
El libro tiene una dirección narrativa agradable, por decirlo de alguna manera, los consejos empáticos, y las historias prácticas y emotivas permiten al lector explorar las experiencias de personas que han experimentado el proceso de influencia al que se desea llegar.
Si se quiere, el libro "Influir silenciosamente" puede ser la guía para mejorar en la mayoría de las dimensiones personales, en el fondo es un libro para desarrollar virtudes, lo cual, permite, en lo laboral, entender la profesionalidad.
Estupendo libro, altamente recomendable para jóvenes empresarios, emprendedores, empleados, gerentes, directivos, mandos medios y formadores de personas.

Profile Image for Anthony Deluca.
48 reviews2 followers
January 26, 2025
This book was excellent in that it was laid out very nicely such that one could understand each point at a reasonable level. I also like the brief summary in the end that highlighted the stories told in the book which, in my opinion, is what makes a good book even better. One suggestion I do have, however, is to expand that summary chapter just a bit. I found myself looking at each story referenced than going back to refresh my memory in the chapter in which it was contained.

This books is targeted towards introverts and what they can do to influence others. The ideas conveyed in this book are excellent and could really be applied by both introverts and extraverts. There is a quiz the book offers to benchmark yourself and also a website listed in the last chapter where you can go to assess yourself with an online tool.

Great book, and bonus that this content was condensed to keep it a relatively short read.

131 reviews1 follower
February 1, 2018
This book, by the author of The Introverted Leader, probably isn't going to teach people much that they don't already know, although it is some good reinforcement. It encourages us quieter folk to take quiet time for ourselves to recharge, to prepare for situations by increasing knowledge, to be engaged listeners and have focused conversations to solve problems, and to make our voices heard through writing and social media. The Introverted Leader, which I'm reading now, goes much more into depth about topics such as project management and meetings, while Quiet Influence seems to more scratch the surface.
Profile Image for Tuyet Lan.
563 reviews106 followers
March 1, 2023
Sách của First New dịch hầu như không có đăng ký trên Goodreads nhỉ. Nên mình phải đánh dấu sách bản tiếng Anh. Tên tiếng của sách xuất bản ở Việt Nam là: Quiet Influence- Sức mạnh của sự trầm lắng.
Cuốn sách này rất hữu ích cho những người hướng nội muốn cải thiện kỹ năng giao tiếp, sự tham gia của bản thân mà không phải quá gắng gượng. Sách hướng dẫn rất chi tiết về tự đánh giá chỉ số ảnh hưởng thầm lặng (QIQ) của bản thân và các phương pháp phát huy ưu điểm của người hướng nội, để tạo sức ảnh hưởng như: Dành thời gian để tĩnh lặng, Có sự chuẩn bị tốt, Lắng nghe thấu đáo, Trao đổi có trọng tâm, Viết lách; cũng như sử dụng mạng xã hội một cách cẩn trọng theo cách của người hướng nội.
Profile Image for Ahmad Amin.
11 reviews4 followers
February 4, 2021
Kahnweiler proves that introverts can be highly effective influencers when instead of trying to act like extroverts, they use their natural strengths to make a difference. The author identifies and introduce six strengths of introverts and includes a Quiet Influence Quotient (QIQ) and then through real-world examples makes you to strength them.
This book is written to help billions of other introverts recognize, develop, and highlight their innate influencing strengths. Together, introverts make up about 50 percent of the world’s population, and introverts can make a big difference in organizations and communities around the world. The author encourages introverts to applaud the success of their strengths and practice making a difference without making a lot of noise.
“I have become convinced that introverts can be highly effective influencers when they stop trying to act like extroverts and instead make the most of their natural, quiet strengths.” If we all think that the only way to get things done is to shout louder and louder and take up more center-stage space, we’ll miss the opportunities to listen, learn, and respond thoughtfully. We stand to lose the wisdom and contributions of more than half of the population if we don’t listen to the introverts in our world.
Favorite Quotes: Lower your voice and strengthen your argument.
Thoughtful Use of Social Media: Oversharing doesn't appeal to introverts online any more than it does offline, so they naturally use social media in a thoughtful, and more effective, way
Focused Conversation: Introverts don't like small talk, but they excel at the serious, purpose-driven, one-on-one interactions vital for winning people over.
Profile Image for Mike.
88 reviews2 followers
March 24, 2023
Quiet Influence is an excellent resource to encourage more introverted members of a team. Truth be told, many introverts are relegated to support roles; they are not seen as leaders. Yet, the reality unpacked in this book is that introverts can actually make the best leaders and can bring out the best from their team.
The book is written in a practical format which allows the reader to develop and assess their strengths one at a time. It is an excellent resource for introverts and extroverts alike. As an extrovert myself, I enjoyed knowing how to encourage empower the introverts on my team.
2 reviews
May 9, 2024
Nothing earth shattering in this book. A good overview and reinforcement of ways for introverted people to make a difference. The topics felt as though they were reviewed at a high level and the examples provided were all best case scenarios. This book did not go into any social differences or challenges diverse people may face in application or any nuances of diversity, however it did provide some takeaways that can be starting points for further investigation. I think this book is a starting point to much deeper and thoughtful conversation and learning.
Profile Image for Georgia Hansard.
148 reviews3 followers
September 23, 2018
2.8/5

"These traits are not good or bad; they just are. Unfortunately, in modern society, they are frequently misunderstood, undervalued and underappreciated"

"Yet ironically, these traits are precisely why introverts make the best influencers of all- even in a world that has, until now, assumed that you had to make a lot of noise to make a difference"

"May you tap into your own heart, your own strengths, and answer your unique way of making a quietly powerful difference"
Profile Image for Steven.
178 reviews
September 11, 2022
Short, practical guide for introverts on how to be successful business professional. Nothing earth shattering here in terms of thought provoking ideas but general principles, basic steps to follow.

My suggestion would be to take the assessment in chapter 3 and read the sections you want to work on. I scored fairly well in all areas in the assessment and therefore thought much of the book was retread for me.
Profile Image for Kate Stroede.
49 reviews1 follower
October 16, 2024
I rarely read business books because I think it’s sort of insufferable BUT I make an exception for Kahnweiler. As an introvert she gives really great guidance on how to leverage your different skills in the workplace and she does it in an engaging way. I’d recommend her books to anybody who is introverted in the corporate world or extrovert leaders looking for advice on how to engage with their introvert coworkers.
Profile Image for K. Dawidowicz.
27 reviews3 followers
September 24, 2018
I picked this up out of curiosity after seeing it at the library. Honestly, though, like 90% of this is basic stuff that’s either common sense from the internet or stuff you learn in school. There isn’t really anything groundbreaking or super helpful here unless no one’s ever told you to know your audience before.
Profile Image for Amy Lyden.
119 reviews
November 20, 2018
This book was what I was looking for - a guide empowering those with more soft-spoken tendencies to pursue their career goals. I think I will revisit this book in 2-3 years - I'm not quite ready for it yet, as I don't know what I would like to 'make a difference' in. But the tips given here seem practical and effective for my personality type.
Profile Image for lovely_hug24.
119 reviews
April 7, 2024
Die berufliche Überzeugungskraft steht im Mittelpunkt, es geht ausschließlich darum, Erfolg zu erlangen. Den Aufbau von persönlichem Selbstvertrauen konnte ich leider nicht entdecken. Zudem waren viele Tipps recht oberflächlich bzw. allgemein bekannt, wie z.B. beim Schreiben von Texten auf Struktur und Grammatik zu achten.. Leider kaum etwas Neues, das Buch berührte mich nicht.
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