78 Important Questions Every Leader Should Ask and Answer

by Chris Clarke-Epstein

This unique book offers 78 questions that leaders at all levels need to ask and answer both inside and outside the organization. Great leaders have many talents, but one critical skill -- often unrecognized -- is the ability to ask and answer questions. Leaders who master this question-response technique will gain much useful information about what is really going on in their businesses, as well as the admiration of employees, customers, and others with whom they interact. 78 Important Questions Every Leader Should Ask and Answer covers a range of common and uncommon situations, The book even includes advice on answering questions when the answer is "I don't know" or "I can't tell you." With worksheets in each chapter, it prepares leaders to ask important questions ("Why do you do business with our competition?"); employees ("What's a recent management decision you didn't understand?"), and even themselves ("What do I want to be remembered for?").

Genres: Leadership, Management, Psychology, Communication, Nonfiction

240 pages, Paperback

First published March 27, 2002

Reviews

[Hiu Ying]

2022/05/05 Aimee Yu

[Forrest · Rating 2 out of 5]

好在是在特價時買的!!