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Indispensable: How to Become the Company That Your Customers Can't Live Without
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Indispensable: How to Become the Company That Your Customers Can't Live Without

3.92  ·  Rating details ·  1,979 ratings  ·  5 reviews
A five-step strategy for turning a commodity into a necessity

When products and services become interchangeable, price becomes the ultimate determinant for consumers. Indispensable shows businesses how to break out of that cycle by using The Five Drivers-a strategy that takes companies to the next level of performance. Renowned business consultant Joe Calloway looks at how
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Hardcover, 240 pages
Published April 15th 2005 by John Wiley & Sons
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3.92  · 
Rating details
 ·  1,979 ratings  ·  5 reviews


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Yanwen Deng
Dec 31, 2017 rated it liked it
The book have many relevant element of consulting company, It is pity that not much helpful information go into my memory, But the name of the book, indispensable is really a very important and very difficult objectives to achieve.

To face the tough client and in fierce competition, how to avoid price erosion in commodity product, how to leverage strength and contribution into business edge is really a interesting and difficult task to achieve. I am still in the journey.
Dana
Jul 17, 2019 rated it it was amazing
Some of his ideas may seem like such a no-brainer, but as you read more and more of this book you begin to realize as a customer this is what you really want companies to do. I wish I would have read this book earlier in my career as it definitely would have served me well in previous jobs.
Trudy
Feb 13, 2017 rated it really liked it
Some of his ideas may seem like such a no-brainer, but as you read more and more of this book you begin to realize as a customer this is what you really want companies to do. I wish I would have read this book earlier in my career as it definitely would have served me well in previous jobs.
Nancy
Oct 10, 2010 rated it really liked it  ·  review of another edition
Some of his ideas may seem like such a no-brainer, but as you read more and more of this book you begin to realize as a customer this is what you really want companies to do. I wish I would have read this book earlier in my career as it definitely would have served me well in previous jobs.
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