The book authors a different viewpoint about the events post 9/11, and tried to present them in a broader narrative. It explains the difference between the zealous narrative fed by the mainstream media and the actual ground reality. How various factors led to radicalisation and how this is due to a mix of multiple factors like local issues, ethnic fault lines, religious outlook, lack of proper education, and corruption. It also highlights how the one size fits all approach will not work to counter such radicalisation.
The thinking that western values of democracy, liberty, equality, secularism, etc. will be accepted across the globe, especially if they are forced from the top, is a fallacy. The lack of a ground level approach to development and cooperation is the prime reason for the failure of 9/11 wars to fundamentally change the situation. The hard hitting approach of President Bush was as stupid as the religious fanaticism of the terrorists. No one will achieve their objectives if the core of the problem is not addressed.
What is not discussed in the book is the fundamental role of Islam and its role in the radicalisation of people. The author generally mentions that the people in the Middle East hate western values, hate America, hate secularism, etc. but no effort is made to understand why all these hatred flows from the teachings of Islam (which might be distorted by radical mullahs with the support of the government like Saudi Arabia, Pakistan). It is these events which provide fodder to the terrorist churning factories which are adept at exploiting the ethnic divisions, lack of purpose, unemployment, sexual frustrations, and so on.
Until a fundamental change is made in the way Quranic values are being interpreted by mullahs around the world, with the active support of government, terrorism will keep on rising again and again. The lack of participative local government and promoting grass roots education are a must to counter this trend. The rise of ISIS explains how the 9/11 wars have merely subdued the trend, not curved it.
The role is Pakistan and KSA needs to be fundamentally looked by the world to counter terrorism. One provides the foot soldiers and the other provides the funding.
The book has very sensible arguments about the role of zealot ideology and the role of positive forces. The minuscule number of radicalised Muslims in Europe is a testament to this trend. (2025 update: radical Islam has emerged as a fundamental challenge to the European way of life). Guess my initial assessment that Islam is the root cause of such problems still remains unresolved.
Overall, this is a good book as it tries to look at the events from a unique point of view.