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Tony Hsieh
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Tony Hsieh isn't a
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Our very own Tony Hsieh was recently featured on the "Pivot" series on A TOTAL DISRUPTION, two-time Sundance-winning director Ondi Timoner's YouTube channel that provides business and tech insights from the innovators defining our future.
In this video, Tony discusses how Zappos' pivot to focus on customer service and company culture has paid off—for both customers AND employees.
Read more of this blog post »
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Delivering Happiness: A Path to Profits, Passion, and Purpose
— published 2010 — 17 editions |
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Exceptional Customer Service: Exceed Customer Expectations to Build Loyalty & Boost Profits
by Lisa Ford, William Perry, Tony Hsieh — published 2009 — 2 editions |
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A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong
by Janelle Barlow, Claus Moller, Tony Hsieh — published 1996 — 8 editions |
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Peak: How Great Companies Get Their Mojo from Maslow
by Chip Conley (Goodreads Author), Tony Hsieh — published 2007 — 9 editions |
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* Note: these are all the books on Goodreads for this author. To add more, click here.
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Interviews
June 2010,
Tony Hsieh
"A big goal for the book is to spread the message that it is possible to make employees and customers happy and drive profits and long-term financial growth. Which I think is pretty different from 50 years ago." ...More
"A big goal for the book is to spread the message that it is possible to make employees and customers happy and drive profits and long-term financial growth. Which I think is pretty different from 50 years ago." ...More
more interviews »
“Money alone isn't enough to bring happiness . . . happiness [is] when you're actually truly ok with losing everything you have.”
― Tony Hsieh, Delivering Happiness: A Path to Profits, Passion, and Purpose
― Tony Hsieh, Delivering Happiness: A Path to Profits, Passion, and Purpose
“Happiness is really just about four things: perceived control, perceived progress, connectedness (number and depth of your relationships), and vision/meaning (being part of something bigger than yourself).”
― Tony Hsieh, Delivering Happiness: A Path to Profits, Passion, and Purpose
― Tony Hsieh, Delivering Happiness: A Path to Profits, Passion, and Purpose
“I had decided to stop chasing the money, and start chasing the passion.”
― Tony Hsieh, Delivering Happiness: A Path to Profits, Passion, and Purpose
― Tony Hsieh, Delivering Happiness: A Path to Profits, Passion, and Purpose
Topics Mentioning This Author
| topics | posts | views | last activity | |
|---|---|---|---|---|
| Goodreads Feedback: Send message to all friends | 12 | 865 | Jun 10, 2010 11:23am | |
| The Seasonal Read...: Fall Challenge 2011 Completed Tasks - DO NOT DELETE ANY POSTS IN THIS TOPIC! | 2299 | 549 | Nov 30, 2011 09:05pm |
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