A great critical look at how violence (racialized and otherwise) plays out in helping/caring professions. Fundamentally, there is a paradox of informed consent in encounters with helping professionals. In that interaction, I, as someone needing help, seek relief and know my suffering better than anyone could; the helping professional is supposed to know and communicate to me the underlying cause of my suffering, the options for addressing that cause, and the risks and benefits of those options. In that interaction, there is necessarily a trust placed in the helping professional and a yielding of some measure of control and autonomy. When overlaid with racism, heteropatriarchy, and other power structures, that power dynamic becomes more fraught and perilous than it already is.
What I struggled with in this book is what the concept of "white benevolence" adds beyond the concepts of paternalism and colonialism. The conclusion addressed that nicely:
"Anti-Indigenous racism in the settler-colonial context operates under the guise of benevolence and doing good." (256) This is practically a definition of paternalism, but it is a necessary stepping stone for the points below. I'll also note here that this quote and the book as a whole is about settler-colonialism in Canada but is transferable with little effort to anti-Black racism in the US, racism/colorism/colonialism in Central America, heteropatriarchy, etc. etc. etc.
"Feminized performances of 'care' can be as destructive as overt forms of colonial violence." (257) This is the key point of the book. Paternalism and colonialism -- both in etymology and performance -- are fundamentally masculine. They generally involve the imposition of empowered people's wills over marginalized people through physical or state violence. Benevolence generally represents the role of women and feminized professionals -- social workers, nurses, teachers, and increasingly doctors -- in colonial violence, where people are compelled or coerced to comply with colonial norms. A nurse I saw taking a social history of a young Black man made little effort to conceal her assumptions from him or anyone else that he used alcohol, marijuana, and tobacco. That doctor's appointment was a small part of one day of this guy's life, but tied up in that are assumptions about his character, virtue, standing, and the image he wants to project vs. the image others project onto him, and in every interaction like that, at the very least, he is made to expend pained effort to resist those racist assumptions, and worse, he is repeatedly "put back in his place" by people who he is repeatedly told just want to help him. In small ways, that interaction represents an abuse of informed consent by the healthcare professionals involved. That guy consented that day to a doctor's appointment and probably expected some uncomfortable questions about substance use, sex, etc., but he did not consent to fending off a nurse's racist assumptions. Of course, that applies everywhere in his life, but there is something more humiliating about seeking help, consenting to receive help, being reminded throughout the interaction that everyone wants to help you get the help you want and that you are "in the right place," and then being hurt by people you expect to be trained to help you but who have also been trained to hurt you.
"The devastating consequences of racism are minimized by performances of innocence and a facade of good intentions." (256) Large organizations will offer so much free employee or student labor, community partnerships, etc. before they ever give actual, tangible, financial resources to community members and their organizations who need them. This reinforces the falsehood that the large, benevolent organization obtained its abundant resources through virtue, and that virtue, competence, and diligence are the things the organization has to share and which 'othered' community members lack.