My review could well be a list of pet-peeves that this book fulfilled, such as the rushed editing with more typos a published book should have, or a characterisation that plays too much into the "I am quirky and spontaneous but for some unfathomable reason this is bad now" trope. It did also have some nice sections. However, I want to use this space to bring forward two specific issues I had.
I picked this book up not only because it was apparently a highly-rated bestseller and even translated into German (the language of the country it is set it), but mostly because it is set in Switzerland. I expected some minor inaccuracies, but what I got was dialogues and interior monologues that veered between a wikipedia entry on Switzerland for paragraphs, and somehow blatant disregard for the concept of prior research. For example: there is an entire paragraph speaking of the Swiss official languages, the system, and how many speakers there are; yet the protagonist is in a mostly French-speaking canton and never mentions anyone speaking French, and what is even worse, the Swiss German dialect of that canton is famously the one most difficult to understand even for Swiss German native speakers - yet somehow, the protagonist can understand snippets "with only her school German", and snippets of dialogue are rendered in High German. Which no one in this country actually speaks beyond official contexts.
What I also got is a weird grouping of "all" Europeans (the amount the author used "European" as an adjective to describe style, behaviour, etc. is frankly ridiculous) that left a very sour taste and left me wondering a) how far away from Europe does she think she is as a British person and b) does she count Poland and Albania as well and c) is she aware she is much closer to German or French culture (which I assume is "Europe" to her) than half of actual Europe. However, I admit that all of this (and the choice of names no one under 70 would even have; or the "misunderstanding" of Swiss skiing and social culture; though I admit, she got the overly proud, stuffy, prejudiced and arrogant Bünzlischwiizer perfect) is not the main point of this novel. What is the main point is the protagonist's journey into a snow-covered, beautiful Switzerland, her parallel journey of self-discovery, and her romance. Which I also cannot truly enjoy. Her self-discovery is based on strange assumptions about how spontaneity and adveturousness are bad (which I wasn't aware is a social consensus), and a solution would present itself much quicker than she seems to recognise, which I feel does not make it feel earned and deep enough.
The main problem, however, I see with the romance and the ending. I love that the conflict is more focused on the protagonist and her personal journey than on any silly misunderstanding between the main couple. Instead the conflict is based on their individual plans (passions, and goals) colliding. And at first, I truly believed that the novel's focus on "serendipity" and fate would allow them to each follow their dreams, be fulfilled, passionate, and happy, and only then naturally find back together. I wanted a time skip. I wanted the acknowledgment that there are other passions and dreams in life beyond love that are important and that can still be followed and united with love and relationships. I wanted each of them to fulfill a huge dream, and only then live happily ever after in the Swiss Alps. Unfortunately, the book fails to convincingly build the romance into something that, after a mere two or three weeks of knowing each other, would allow to give up gigantic opportunities for the sake of "love". Am I cynical? Perhaps. But at the end of the day, for a book focused more on self-discovery and the understanding of one's own priorities and passions that can lead to a fulfilled life, its romance falls awfully flat in that very same department. If you want me to think their love is fate, then fate should allow them to chase their dreams and still be perfect for each other during and after, shouldn't it? Give me letters. Give me longing. Yearning. Give me the slow-burn of a long-distance flirtationship that builds into a burning love that will explode into fireworks when they finally meet again. Not whatever this was.
Two instead of one stars for the enjoyment of being annoyed though, and for the fact that I did like some of the characters an awful lot, and enjoyed myself very much in the middle of the book, and enjoyed the word-painting of the Swiss winter landscape even more.