This is a short, but helpful and uplifting book that reminds us to focus on our contributions and what we're doing to help others. Life and work are more meaningful when we're helping someone else. As we focus outward and think about what and where we can contribute, instead of on our own passions and needs, we will be more fulfilled and make a difference in the world. We all have something we can contribute, something that the world needs. Listed here are 12 contributions the world needs and ways we can fill them. Here are some of my favorite quotes and insights:
"'Life's most persistent and urgent question is: What are you doing for others (Dr. Martin Luther King, Jr., p. 3)?'"
"The prospect of death leads to greater appreciation of life, more rapid formulation of values, more thought about the meaning of life, and stronger social connections... When you consider how short life can be, you create more meaning in the world (p. 7)."
"I do not believe it is in anyone's best interest to live like they have forever. When you view your time as finite, you build more like into each day (p. 7)."
"Our current means for summarizing a person's work are grossly inadequate. Resumes are remarkably sterile and lifeless... Think of it as moving from:
You are what you do --> You are how you help (7)"
"Consider how you can use your talents to make more meaningful contributions over a lifetime (p. 8)."
"Invest more time where your talents will yield the greatest return for others (p. 9)."
"The ultimate goal of development should be more about service and less about self (p. 9)."
"Strengths are for serving others (p. 10)"
"While your talents are nature's best building blocks, they serve the world best when your efforts are directed outward... Most of us are so caught up with daily demands that we continually put off serious reflection about how to make a greater contribution to the teams, families, and communities around us. This is a consequential mistake (p. 10)."
"Knowing who you are--and who you are not--is essential (p. 11)."
"Real growth is the product of following your contributions more than your passions (p. 11)."
"The defining features of a meaningful life are 'connecting and contributing to something beyond the self (p. 12).'"
"Work can actually improve your health and wellbeing every day. Work can also be about doing something each day that improves your relationship with your family and friends (p. 12)."
"We must find ways to celebrate people's lives and contributions while they are still alive (p. 14)."
"We have today to invest in what could outlive us. After that, there is no guarantee (p. 15)."
"The process starts by changing the way you think about work; redefining the way you approach what you do each day. I want to challenge you to think about how your daily efforts can be far more than 'just a job (p. 18).'"
"Jobs can be great opportunities to answer Dr. King's call of doing more for others. In place of the notion that we work primarily for pay, we need to start thinking about how we work to create improvement in other people's lives. This is what the vast majority of us would like our work to be about (p. 19)."
"It literally pays to focus on the value you're bringing to others (p. 20)."
"We cannot rely on companies alone to help us maximize our contribution and improve our wellbeing (p. 21)."
"It is up to each of us, individually, to rewrite our definition of work and rewire the way we work (p. 22)."
"Devoting time outside of work to serving others is a great idea... If your entire identity is wound up in a job that could go away, your wellbeing is in constant jeopardy... We should look for ways to make purposeful contributions both outside of work and at our jobs (p. 23)."
"Soley asking people what they 'do' doesn't reveal much... I ask, 'So what does... a typical day look like... what do you spend the most time doing (p. 24)?'"
"We have to do a better job of connecting practical daily actions with purpose (p. 25)."
"Instead of the sterile language of resumes, we need a language for contributions that captures the humanity of what we do--that expresses how we draw on our human talents to make contributions to people, not just to companies (p. 27)."
"Instead of following your passion, find your greatest contribution (p. 29)."
"People do change... Even your core personality can change (p. 31)."
"There is no good reason to believe you're simply stuck in a role that you've come to realize doesn't suit you. There is also no good reason to hold back from pushing yourself to move into a career you think you'd find more fulfilling but worry you may not have the right personality for (p. 32)."
"'It's good to accept and love who you are, but it's also good to know that you can change for the better (p. 34).'"
"Great work is forged with effort; it does not just fall from the heavens... 'Great jobs are made, not found.'... Effective job crafting starts with creating change in three key areas: tasks, relationships, and perceptions (p. 35)."
"People experience a far greater sense of belonging and more sustainable wellbeing when they connect their efforts in the moment with a larger influence on others (p. 38)."
"Who can, does, or will eventually benefit from my efforts (p. 39)?"
"Your contributions come into clearest view as you get closer to the source (p. 39)."
"Gain a better understanding of who you are--for the sake of doing more for other people (p. 41)."
"Focus on the top three contributions that best fit you and are what thew world around you needs (p. 42)."
"Contribution is the sum of what grows when you are gone (p. 46)."
"You create meaning when your motivators, abilities, and purpose meet to serve the world (p. 47)."
"Finding a way to positively influence others through your work requires ongoing analysis (p. 48)."
"What can I give (p. 49)?"
"Do work that improves the wellbeing of people you love... Do your work without haveing to sit in a chair all day... Have as much freedom, autonomy, and control as possible. Spend at least one hour per day doing something that gives you great energy (p. 49)."
"Team Contributions
What the World Needs
Create: initiating, challenging, teaching, visioning
Relate: connecting, energizing, perceiving, influencing
Operate: organizing, achieving, adapting, scaling (p. 52)"
"Individual Contributions
What Are You Doing for Others
Create
Initiating: How do we get started?
Challenging: Are we doing the right things?
Teaching: What do people need to know?
Visioning: What should we do next?
Relate
Connecting: How do we connect people to our mission?
Energizing: How do we get and stay charged?
Perceiving: What does each person need?
Influencing: How can we grow our client base?
Operate
Organizing: How do we make things run smoothly?
Achieving: How can we get more done?
Adapting: How can we adapt quickly to changes?
Scaling: How can we reach more people? (p. 53)"
"'The secret of getting ahead is getting started (Mark Twain, p. 57).'"
"Initiating... Pepole will look to you when they need a friend to listen. Keep asking great questions to get people talking. Plan events and conversations between people who will have common interests... Remember to continually reinvest in the closest relationships you have today (p. 58)."
"Help people see a more hopeful outcome using very specific language... Take time to notice and relish the small moments when your work creates or makes a difference for another person... Focus even more of your daily energy on giving people your truly undivided attention... Get through those hard times without letting it bring them or others down... Let others learn from you... Bring groups in your social circles together (p. 59)."
"'The power to question is the basis of all human progress (Indira Gandhi, p. 63).'"
"Challenging... One challenge that comes with being naturally curious is that you can learn, read, and ask questions almost indefinitely. Be aware that at some point, other people and groups often need to move to action... Inquisitive people keep us all moving toward a brighter and more exciting future (p. 65)."
"Your open-mindedness puts you in a unique position to try new approaches... To create any new product, service, or innovation, you need to have the right people in the right roles (p. 66)."
"Try to spend a bit more time with people who do not share your views and may even disagree with you regularly... Almost all new ideas are the product of multiple interactions with other people (p. 68)."
"'Education is the most powerful weapon which you can use to change the world (Nelson Mandela, p. 71).'"
"Teaching... Without learning, it is all but impossible to grow... Develping other people is one of life's most important investments, and its effects last well beyond a lifetime (p. 72)."
"Groups will look to you when they want to be heard, grow, and have more engagement as a team... When people can see and measure the way their work is improving other people's lives, they do better work and enjoy their jobs more (p. 73)."
"Think about how you intend to invest in the ongoing development of one specific person, and create a long-term plan for it today... While most of us likely do some meanginful work each day, we don't usually take the tie to acknowledge or recognize these small victories (p. 74)."
"People simply learn better in the context of a close friendship. Be there when someone needs you... Make undivided attention your secret weapon (p. 75)."
"'The future belongs to those who believe in the beauty of their dreams (Eleanor Roosevelt (p. 79).'"
"Visioning... People who are dreamers often need and get energy from time alone... In a world that talks a lot, it is likely your observations and ideas are not heard frequently enough... People with more introspective talents are invaluable... When your team needs the opinions of someone who has done a lot of listening and thinking, speak up (p. 80)."
"You likely need more time alone to generate ideas and meaningful thoughts, so reserve specific blocks of the day that will allow you to take this space (p. 81)."
"Remember that most great relationships are built on at a time... Help groups you are a part of understand the need to budget for time to look inward and be more reflective (p. 83)."
"The more you learn and think, the more important it is to get at least seven to eight hours of sound sleep. This is what allows you to store all of the information you learned today and be a better learner tomorrow (p. 84)."
"'You never really understand a person until you consider things from his point of view (Harper Lee, p. 89).'"
"Connecting... People with a natural ability to make connections provide the spark for new conversations and can also enliven ones that are going quiet... You likely have a gift for bringing people together in groups. Think of a few new combinations of people you could bring together to achieve more as a team (p. 90)."
"Spend more social time with the people you most enjoy being around. Even the most outgoing people do not spend enough hours per week socializing. Schedule a few more hours with the people who energize you most, starting today (p. 93)."
"'The best way to find yourself is to lose yourself in the service of others (Mahatma Gandhi, p. 97).'"
"Energizing... People who energize us are more likely to bring joy to our daily routines and boost our wellbeing over the years... One of the primary reasons why people will continue to congregate in traditional office settings will be for the sake of building relationships and inspiring one another (p. 98)."
"Consider ways in which you can inspire others to laugh, smile, or achieve extraordinary things using words people remember and find inspirational... As much as possible, remind yourself of the macro connections between your daily effort and all the people it serves... Invest in the development of other people (p. 99)."
"Dedicate a little time every day to bringing people together and helping them to see the importance and influence of their daily work... Are you taking care of yourself to the degree you should? Understand that the people you hope to serve need you to take care of your own physical health first so they can count on you in a time of need (p. 102)."
"'People will forget what you said, people will forget what you did, but people will never forget how you made them feel (Maya Angelou, p. 105).'"
"Perceiving... You are likely a gifted listener and as a result can get along with almost anyone... People with higher-than-average sensitivity have far more emotional awareness than others as they move through the day... You are the glue that holds groups, teams, and families together. These groups are likely more diverse and inclusive because of your efforts... Show others how the most meaningful work often occurs at the intersections between people... Always be on the lookout for team members who do not feel included and need a little help to be brought into the fold of your group's greater mission (p. 106)."
"Your influence can ensure that people don't rush to decisions without getting proper input from everyone involved... Continue to cultivate your reputation for being one of the best friends and listeners in your social circles... Keep an eye out for friends or colleagues you can tell are in need of a deeper conversation (p. 108)."
"'How wonderful it is that nobody need wait a single moment before starting to improve the world (Anne Frank, p. 113).'"
"Influencing... Persistent people keep going even in the face of obstacles... they often get far more done in a typical day than most (p. 114)."
"Creating works of substance that last often requires a great deal of persistence (p. 116)."
"'Out of clutter, find simplicity. From discord, find harmony. In the middle of difficulty lies opportunity (Albert Einstein, p. 123).'"
"Organizing... People with the unique ability to keep things organized ensure that expectations are met. They often prepare ahead, anticipating what will be next... People can likely count on you to be on time... Organizers keep all the people, places, and things in their networks moving in the right directions (p. 124)."
"Remember that your efforts, even though they may take significant time, genuinely help people be more safe and secure. This is a contribution that can be hard to see in the moment but is the foundation for better experiences and greater wellbeing (p. 126)."
"'Always be a first-rate version of yourself, instead of a second-rate version of somebody else (Judy Garland, p. 129).'"
"Achieving... People learn better through example, so they need leaders who are great role models... Your friends likely know you are incredibly true to your word and trust you unconditionally as a result. Therefore, it is critical to continue to keep your promises and deliver on these essentials of your closest relationships (p. 130)."
"'Intelligence is the ability to adapt to change (Stephen Hawkings, p. 133).'"
"Adapting... When an environment is not fun, less gets done... Natural improvisers help us all live a little. Life is created in the moment, and these small, often unscripted, interactions have an outsized influence on our days and lives... Because you don't allow yourself to get as worked up over small things throughout the day, people will look to you to keep the spirits of a group high. Take a few moments to think about how you can help the groups around you add a bit more meaning to their daily routines... Take a moment today to relish being the friend people look to when they need a major boost for their spirits. It is an important and substantive contribution (p. 134)."
"'Without continual growth and progress, such words as improvement, achievement, and success have no meaning (Benjamin Franklin, p. 137).'"
"Scaling is often about finding the smartest ways to work and engineering things to be more efficient. Think about processes and technologies that could speed up the project you're working on or help your mission reach thousands more... Doing meaningful work requires focus. Your efforts to scale products and services can give other people time back for what matters most (p. 138)."