Older book about the increasing digitization of the world. Not even really related to the internet. Short and sweet.
One cool idea I had was:
How does someone who has been down a dead end path tell someone on that same path where they are and where they are going? How can you convince them without their seeing it for themselves?
Quotes:
"The key premise of this book is that the principles governing the wold of the soft - the world of intangibles, of media, of software, and of services - will soon command the world of the hard - the world of reality, or atoms, of objects, of steel and oil, and the hard work done by the sweat of brows."
"Communication is the economy."
"We know the industrial revolution succeeded because we can no longer see its soldiers, the motors."
"The value of a network explodes as its membership increases, and then the value explosion sucks in yet more members, compounding the result."
"Are network superwinners in fact monopolies? They are not like any monopolies of the industrial age."
"The great innovation of Silicon Valley is not the wowie-zowie hardware and software it has invented. Silicon Valley's greatest "product" is the social organization of its companies and, most important, the networked architecture of the region itself - the tangled web of former jobs, intimate colleagues, information leakage from one firm to the next, rapid company life cycles, and agile email culture."
"Drucker's Rule - they must be ten times better than what they hope to displace."
"In the network economy a firm's primary focus shifts from maximizing the firm's value to maximizing the network's value."
"Eventually technical standards will become as important as laws."
"Relationships are more powerful than technical quality."
"But you have to descend and risk extinction in order to have the opportunity to rise again."
"It is so cheap to complete a transaction from almost anywhere, anytime, that tiny slivers of value, built upon microcosts of transactions, can be surgically inserted into all manner of processes and products. Because each microvalue sliver is so cheap, there is economic room for multiple microvalue slivers where before there was only room for one intermediary. As transaction costs plummet to the nanopenny level, some little crumb of value can be profitably added to more and more processes."
"Network technology increases the size of the largest firms yet makes it more possible to have smaller firms while also increasing the number of midsized firms."
"In its place: a world of demassified niches. Niche production, niche consumption, niche diversion, niche education. Niche world...Instead of the mass technology of broadcast TV, we now have net-centric alternatives."
"Firms such as Amazon should be viewed as primarily selling intangible relationships. "Amazon should not be compared to actual stores selling books. Rather...the value that Amazon adds is in the reviews, the recommendations, the advice, the information about new and upcoming releases, the user interface, the community interest around certain subjects. Yes, Amazon will arrange to deliver the book to your door, but you as a customer are really paying them for the information that led you to your purchase."
"The problem with trying to measure productivity is that it measures only how well people can do the wrong jobs. Any job that can be measured for productivity probably should be eliminated from the list of jobs that people do...the question for each worker is not "How do I do this job right?" but "What is the right job to do?""