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How to Talk to Anyone at Work: 72 Little Tricks for Big Success Communicating on the Job
From the bestselling author of How to Talk to Anyone comes a book dedicated to helping business professionals at any level communicate for success on the job
You face tough communication challenges every day at work, both in person and online—a toxic boss, backstabbing coworkers, office politics, and much more. Here are immediate, effective, eye-opening actions you can take to resolve those infuriating problems. You will find stories and examples drawn from corporate communications consultant Leil Lowndes’s more than 20 years of training business professionals, from entry-level new hires to CEOs. To succeed today, you must exhibit these crucial qualities, the 5
CONFIDENCE
10 ways to show your boss and colleagues you are 100 percent self-assured and can achieve whatever you want—and reinforce this image throughout your entire working relationship
CARING
14 strategies to demonstrate you care about your colleagues and the company because “people don’t care how much you know until they know how much you care”
CLARITY
12 techniques to get your ideas across clearly—and ensure you understand everybody you work with
CREDIBILITY
14 methods to win the trust and respect of everyone at your company—and impress people who find you on the web
COEXISTENCE (WITH CRUEL BOSSES & CRAZY COLLEAGUES)
21 tactics to confront the number one workplace nightmare and come out shining
Plus one final astonishing technique to guarantee success and happiness in your professional life. After you’ve mastered the unique “bag of little tricks” in this book, you will know How to Talk to Anyone at Work !
You face tough communication challenges every day at work, both in person and online—a toxic boss, backstabbing coworkers, office politics, and much more. Here are immediate, effective, eye-opening actions you can take to resolve those infuriating problems. You will find stories and examples drawn from corporate communications consultant Leil Lowndes’s more than 20 years of training business professionals, from entry-level new hires to CEOs. To succeed today, you must exhibit these crucial qualities, the 5
CONFIDENCE
10 ways to show your boss and colleagues you are 100 percent self-assured and can achieve whatever you want—and reinforce this image throughout your entire working relationship
CARING
14 strategies to demonstrate you care about your colleagues and the company because “people don’t care how much you know until they know how much you care”
CLARITY
12 techniques to get your ideas across clearly—and ensure you understand everybody you work with
CREDIBILITY
14 methods to win the trust and respect of everyone at your company—and impress people who find you on the web
COEXISTENCE (WITH CRUEL BOSSES & CRAZY COLLEAGUES)
21 tactics to confront the number one workplace nightmare and come out shining
Plus one final astonishing technique to guarantee success and happiness in your professional life. After you’ve mastered the unique “bag of little tricks” in this book, you will know How to Talk to Anyone at Work !
368 pages, Paperback
Published October 16, 2018
143 people are currently reading
655 people want to read
About the author
Leil Lowndes
141 books498 followersLeil Lowndes is an author and internationally recognized communications expert who specializes in subconscious interactions. She has conducted hundreds of seminars in the US and around the world for major corporations, associations, and the general public, and frequently appears as a guest expert on national television shows and major news networks. She has authored ten bestselling books on communications — most recently, How to Talk to Anyone at Work: 72 Little Tricks for Big Success Communicating on the Job — and is published in over 26 foreign languages. She lives in New York City.
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Displaying 1 - 30 of 44 reviews
May 20, 2020
Takeaways
Introduction
1. ***The dynamics of the workplace is different from real life. You can't simply treat your colleagues like how you would treat anyone outside the office; you must factor in their position, prejudice, boss, and relationship with anyone in the company.
2. ***Your work can be either a dream job or a nightmare depending on your ability to communicate effectively with everyone in your place of employment. You can change the way people treat you and boost your chance of getting ahead by practicing this learnable skill.
Confidence
1. 55% of your impact on your coworkers comes from your stature, your movements, and your expressions; only 38% from the sound of your voice and 7% from your spoken words. This is the reason why the first glimpse your colleagues have of you becomes the image they remember and influences all of their subsequent interactions with you.
2. ***Greet your colleagues by their names. Hearing your name from someone else's lips activates the pleasure center in your brain. But don't overdo it.
3. Take long brisk strides wherever you walk at work. When you have a walk that's full of life and energy, everyone thinks you are more involved in your work.
4. Whether sitting or standing, fill your entire personal space by fast, spread-out gestures. Massive movements hint at big thoughts and complete confidence. Small, hesitant gestures will not make you look like a leadership material.
5. ***Practice upright posture a lot to make it your natural position. Upright posture increases our testosterone (confidence hormone) and decreases our cortisol (stress-inducing hormone).
6. Shrink your distance from someone who intimidates or irritates you. They'll never know if you're afraid or angry. Stepping closer is an excellent way to mask insecurity or hostility.
7. Avoid using weakening words and phrases to sound confident in e-mail or instant messaging. Substitute all of them with something stronger:
• ***Do not put your desires in the past tense ("I wanted to know"). It makes you sound embarrassed about them. Put them in the present.
• There's no need to say "I'm sorry," when you're not guilty of anything.
• Steer clear of these phrases: "I'll try," "I think," "I just want to ask," "just a thought/question," "sorry to bother you," "I might," "I can't," "sort of," "I'm wondering if."
Caring
1. Whenever you're talking to someone, imagine you have a flashlight shining out of your chest. Aim that beam of light toward the person you're speaking with.
2. Whenever you must give constructive criticism or feedback to people you work with, apply the hamburger technique. First, give praise about something specific involving what you must correct them on. Second, give them the meat - the behavior you want them to change. Then, end the session with more praise.
3. ***When writing an e-mail, don't let the person's name lose punch by putting it in its expected place. If you want a particular point to stand out in the middle of your message, flag it by putting the person's name next to it: "I need your answer, Hayden, by 2 p.m." Or, you can make your e-mail sound more personal and caring by using people's names as the last word of your e-mail: "I'm looking forward to hearing from you, Hayden."
4. Getting too close to someone on the job is dangerous, especially if your position differ. While enjoying office relationships, tread carefully to avoid cliques, gossip, and jealousy.
5. ***Don't share secrets or talk about what you feel are your weaknesses. Don't easily let your guard down.
Clarity
1. Repeat silently what the speaker is saying, but put it into your own words. In this way, you'll understand the message more clearly and remember it longer.
2. ***If you want to be sure if your message was received with comprehension, wait for the "I got it" receipt. Keep talking until you are 100% sure your listeners grasped exactly what you were saying. Good communication starts with stating something clearly and making sure it's understood.
3. When you show you don't quite understand something, people won't think you're slow. On the contrary, they'll realize you are wise for wanting the exchange to be completely clear. Your coworkers want to know if you've fully grasped what they've said, so help them out.
4. Encourage feedback and get your listeners to ask questions to know if they really got your message clearly. Say things like: "That sounds very complicated. You must have questions." Or, "Does that make sense? Please tell me."
Credibility
1. The first thing most people do when they want to find out more about an individual, whether for professional or personal reasons, is jump online. What you put online must grab the kind of attention and express what you want to communicate about yourself.
2. ***Never let even the smallest lie creep into your communication. Tiny truths add up, and when the pile gets high enough, your credibility topples.
3. Stories engross and passion sells. When trying to bring someone to your way of thinking, consider more than just the facts. Other than delivering your points with passion and excitement, grab your listeners' attention by telling a story.
4. ***Search for solutions before reporting problems. Even if you don't find a resolution to a problem at work, searching for one, instead of whining, increases everyone's respect for you.
5. A cluttered cubicle or office makes you less respected. A clean desk broadcasts, "I am organized in my work and in my thinking."
Coexistence
1. Most bosses have a big ego, often accompanied by underlying hidden insecurity. They bury their vulnerability under protective armor, but when you pierce their ego, whether on purpose or by accident, you detonate their defense mechanism.
2. ***When your boss gives you an order you don't understand, realize he or she could be facing a similar situation. Something's happening behind the scenes that you don't, or shouldn't, know anything about.
3. Whether it's your boss, colleague, or customer who blows a fuse, it's best just to ignore it. Stay silent during their temper tantrums and you'll come out on top every time.
4. ***Keep a daily work diary. Daily logging gives you invaluable lessons about work problems to help you next time. Note how it started, who's guilty, and why it happened. Sometimes you might even discover that you're the culprit.
5. ***When receiving instructions that sound suspicious, save yourself by sending your boss an e-mail summary of what you were asked to do for confirmation, but give no hint of disagreeing. Say it's because you want to understand clearly so you can perform the task: "Thanks for taking the time to go over the project you assigned me today. To assure I've grasped the nuances, here's a summary of our discussion and the action items. Please make any corrections, or if this is right, just give me the go-ahead. I look forward to getting started."
6. ***Micromanagers seldom reach the peaks because it's obvious to their superiors that they lack the essential confidence to run a company. Their need to control their employees' every move takes so much of their time and dampens the enthusiasm of anyone who reports to them. As a result, they feel overworked. Realize that your team is there to do the job just as well, and probably a lot better.
7. No matter how justified, acting irate at work never solves any problem and makes you look weak. When colleagues see you fuming, you go down a notch or two in their estimation. Counter this by controlling your anger to look like you are completely in charge.
8. When you are unjustly accused, saying "it's not my fault" makes you sound childish and defensive. To sound like a true professional, say something like, "I can absolutely see how it might appear that way." Or, "I can understand why you thought that." Pause for a while to let your message sink in, then describe what you believe happened.
9. ***When you are guilty of a trouble, own up to it and come up with several solutions, so if the first one isn't accepted, you have alternatives. Although you won't have the best one, showing you gave it a lot of thought wins you respect.
10. ***When you have colleagues at work you find difficult to work with, do not report it outright to your supervisor. Doing so makes you look powerless and not competent enough to handle the situation. Neither of these qualities puts you in the running for a promotion. Besides, managers usually don't have time to deal with matters they feel you should handle.
11. The key to handling colleagues that you find difficult to work with is to let them know you "hesitate" to bring it up and you "feel awkward" about doing so. "This is awkward. However, there's something I'd like to ask you. I hesitate to mention it, but when I'm around, could you find a way not to ______?" Say it pleasantly and nonaccusatorily.
12. ***Never complain about your boss to a colleague, to anyone who knows someone at your company, or even to your personal friends. It demeans you and makes you sound like you're not in control of your own professional life.
Introduction
1. ***The dynamics of the workplace is different from real life. You can't simply treat your colleagues like how you would treat anyone outside the office; you must factor in their position, prejudice, boss, and relationship with anyone in the company.
2. ***Your work can be either a dream job or a nightmare depending on your ability to communicate effectively with everyone in your place of employment. You can change the way people treat you and boost your chance of getting ahead by practicing this learnable skill.
Confidence
1. 55% of your impact on your coworkers comes from your stature, your movements, and your expressions; only 38% from the sound of your voice and 7% from your spoken words. This is the reason why the first glimpse your colleagues have of you becomes the image they remember and influences all of their subsequent interactions with you.
2. ***Greet your colleagues by their names. Hearing your name from someone else's lips activates the pleasure center in your brain. But don't overdo it.
3. Take long brisk strides wherever you walk at work. When you have a walk that's full of life and energy, everyone thinks you are more involved in your work.
4. Whether sitting or standing, fill your entire personal space by fast, spread-out gestures. Massive movements hint at big thoughts and complete confidence. Small, hesitant gestures will not make you look like a leadership material.
5. ***Practice upright posture a lot to make it your natural position. Upright posture increases our testosterone (confidence hormone) and decreases our cortisol (stress-inducing hormone).
6. Shrink your distance from someone who intimidates or irritates you. They'll never know if you're afraid or angry. Stepping closer is an excellent way to mask insecurity or hostility.
7. Avoid using weakening words and phrases to sound confident in e-mail or instant messaging. Substitute all of them with something stronger:
• ***Do not put your desires in the past tense ("I wanted to know"). It makes you sound embarrassed about them. Put them in the present.
• There's no need to say "I'm sorry," when you're not guilty of anything.
• Steer clear of these phrases: "I'll try," "I think," "I just want to ask," "just a thought/question," "sorry to bother you," "I might," "I can't," "sort of," "I'm wondering if."
Caring
1. Whenever you're talking to someone, imagine you have a flashlight shining out of your chest. Aim that beam of light toward the person you're speaking with.
2. Whenever you must give constructive criticism or feedback to people you work with, apply the hamburger technique. First, give praise about something specific involving what you must correct them on. Second, give them the meat - the behavior you want them to change. Then, end the session with more praise.
3. ***When writing an e-mail, don't let the person's name lose punch by putting it in its expected place. If you want a particular point to stand out in the middle of your message, flag it by putting the person's name next to it: "I need your answer, Hayden, by 2 p.m." Or, you can make your e-mail sound more personal and caring by using people's names as the last word of your e-mail: "I'm looking forward to hearing from you, Hayden."
4. Getting too close to someone on the job is dangerous, especially if your position differ. While enjoying office relationships, tread carefully to avoid cliques, gossip, and jealousy.
5. ***Don't share secrets or talk about what you feel are your weaknesses. Don't easily let your guard down.
Clarity
1. Repeat silently what the speaker is saying, but put it into your own words. In this way, you'll understand the message more clearly and remember it longer.
2. ***If you want to be sure if your message was received with comprehension, wait for the "I got it" receipt. Keep talking until you are 100% sure your listeners grasped exactly what you were saying. Good communication starts with stating something clearly and making sure it's understood.
3. When you show you don't quite understand something, people won't think you're slow. On the contrary, they'll realize you are wise for wanting the exchange to be completely clear. Your coworkers want to know if you've fully grasped what they've said, so help them out.
4. Encourage feedback and get your listeners to ask questions to know if they really got your message clearly. Say things like: "That sounds very complicated. You must have questions." Or, "Does that make sense? Please tell me."
Credibility
1. The first thing most people do when they want to find out more about an individual, whether for professional or personal reasons, is jump online. What you put online must grab the kind of attention and express what you want to communicate about yourself.
2. ***Never let even the smallest lie creep into your communication. Tiny truths add up, and when the pile gets high enough, your credibility topples.
3. Stories engross and passion sells. When trying to bring someone to your way of thinking, consider more than just the facts. Other than delivering your points with passion and excitement, grab your listeners' attention by telling a story.
4. ***Search for solutions before reporting problems. Even if you don't find a resolution to a problem at work, searching for one, instead of whining, increases everyone's respect for you.
5. A cluttered cubicle or office makes you less respected. A clean desk broadcasts, "I am organized in my work and in my thinking."
Coexistence
1. Most bosses have a big ego, often accompanied by underlying hidden insecurity. They bury their vulnerability under protective armor, but when you pierce their ego, whether on purpose or by accident, you detonate their defense mechanism.
2. ***When your boss gives you an order you don't understand, realize he or she could be facing a similar situation. Something's happening behind the scenes that you don't, or shouldn't, know anything about.
3. Whether it's your boss, colleague, or customer who blows a fuse, it's best just to ignore it. Stay silent during their temper tantrums and you'll come out on top every time.
4. ***Keep a daily work diary. Daily logging gives you invaluable lessons about work problems to help you next time. Note how it started, who's guilty, and why it happened. Sometimes you might even discover that you're the culprit.
5. ***When receiving instructions that sound suspicious, save yourself by sending your boss an e-mail summary of what you were asked to do for confirmation, but give no hint of disagreeing. Say it's because you want to understand clearly so you can perform the task: "Thanks for taking the time to go over the project you assigned me today. To assure I've grasped the nuances, here's a summary of our discussion and the action items. Please make any corrections, or if this is right, just give me the go-ahead. I look forward to getting started."
6. ***Micromanagers seldom reach the peaks because it's obvious to their superiors that they lack the essential confidence to run a company. Their need to control their employees' every move takes so much of their time and dampens the enthusiasm of anyone who reports to them. As a result, they feel overworked. Realize that your team is there to do the job just as well, and probably a lot better.
7. No matter how justified, acting irate at work never solves any problem and makes you look weak. When colleagues see you fuming, you go down a notch or two in their estimation. Counter this by controlling your anger to look like you are completely in charge.
8. When you are unjustly accused, saying "it's not my fault" makes you sound childish and defensive. To sound like a true professional, say something like, "I can absolutely see how it might appear that way." Or, "I can understand why you thought that." Pause for a while to let your message sink in, then describe what you believe happened.
9. ***When you are guilty of a trouble, own up to it and come up with several solutions, so if the first one isn't accepted, you have alternatives. Although you won't have the best one, showing you gave it a lot of thought wins you respect.
10. ***When you have colleagues at work you find difficult to work with, do not report it outright to your supervisor. Doing so makes you look powerless and not competent enough to handle the situation. Neither of these qualities puts you in the running for a promotion. Besides, managers usually don't have time to deal with matters they feel you should handle.
11. The key to handling colleagues that you find difficult to work with is to let them know you "hesitate" to bring it up and you "feel awkward" about doing so. "This is awkward. However, there's something I'd like to ask you. I hesitate to mention it, but when I'm around, could you find a way not to ______?" Say it pleasantly and nonaccusatorily.
12. ***Never complain about your boss to a colleague, to anyone who knows someone at your company, or even to your personal friends. It demeans you and makes you sound like you're not in control of your own professional life.
This entire review has been hidden because of spoilers.
May 1, 2020
Когато всеки взима в ръка, такъв вид книга, с подобно заглавие, нека да не си мисли, че ще стане експерт веднага. Много от “хитрините” трябва да бъдат приложени и то многократно, за да има човек виждане, какво работи за него и какво не. Въпреди гръмкото заглавие, книгата дава едно относително средно ниво, като не са описани някакви иновативно-разтърсващи прийоми и подходи.
По време, когато четох книгата, реших да проведа експеримент, като записвам ключови моменти, като идеята е да се получи сбит вариант, ето резултата:
Със самочувствие изглеждаме заети, изпълнили пространството около себе си, постоянно го разширяваме. Личното пространство е важно и трябва да е огромно. С непринудено повдигнати крайчета на устните, влизай изправен през всички врати. Уверено близко застанал до другите. Спазвайки правила при писане, избягваме изразяване в минало време и винаги наблягаме на категорично заявяване на намеренията. Избягваме обезсилващи думи и прилагаме премерени усмивки, но не постоянно. Искрени и от сърце, така че да се виждат горе в очите (леките бръчки под очите, когато човек искрено се смее). Застанали с торс към човека, с когото говорим, представяйки си че имаме огромен прожектор, сочещ срещу него. Когато искаме да изразим благодарност и свалебство, нека да бъде заслужено, дълго и широко. Най-малко три изречения. Прилагаме ластика на зрителен контакт. Внимателно и претеглено движение на зрителен контакт с другите. Състрадателен към лошите емоции на другите, разбиране на чувствата. Винаги името на събеседника е най-сладкото, когато се споменава в изреченията или в края на разговора, като завършек. Без споделяне на тайни и слабости с другите колеги! Без интимни контакти- ръцете долу! Слушайки събеседника, перефразирама на ум какво ни е казал. Винаги концентрирани и будни с ум слушаме. Важно е да се говори, докато не сме сигурни, че слушателя е възприел точно това, което искаме да кажем. Ясно с дикция се изразяваме. Ако е необходимо използваме насочващи въпроси да разберем дали има разбиране. Добре е да имаме стратегия, с която да разбираме, дали даден човек е свободен да говори с нас или не. При разговори, нека да си припомняме, да не говорим повече от една минута. Словосъчетанието “Да, но” се разкарва и се използва “Обаче” като има приложена малка пауза между съобщаването на информацията и контрата. Препоръчително е ако времето е облачно или лоши да се избягват срещи и събирания. Внимаваме какво се ъплоудва и споделя в мрежата. Бавното и ясно говорене, поддържането на зрителен контакт. Ако имаме физическо неразположение, споделяме го за да е ясно, а не да изглежда, че лъжем или прикриваме нещо. Ако сме закъснели за среща, просто се извиняваме, точка. Подобряваме изказа, граматика, лексиката. Думата “значи”- забравяме за нея, а “няма проблем” е проблем, може да се замени с “няма защо” и “удоволствието е мое”. Мислим за решение, винаги преди да съобщим проблем. Ако сме получили нападка то началник или колега с увереност казваме “Разбирам какво казваш + името на човека”. Когато някой се разбеснее, съжали го на ум и не му обръщай внимание, Когато сме ясовани по-лесно се контролира тялото, а не ума! Може да се заблуди ума ако си наложим на тялото да е спокойно. БЕЗ гнев на работното място. Без обвинения и “Вината не е моя” Заедно с проблема представяме и решение. Поемаме отговорност за решенията НИ. Винаги се чистят моментите с колегите, преди да се занимават началниците. Ако някой ни залива с мърморене, взимаме лист и почваме да записваме. Ако има клюкари и интриганти - задаваме им въпроса: нека да ходим да попитаме дали е така. Когато ни прекъснат, надвивам това с любезност, а не с конфликт. Умерената пауза е ключова във всеки разговор.
По време, когато четох книгата, реших да проведа експеримент, като записвам ключови моменти, като идеята е да се получи сбит вариант, ето резултата:
Със самочувствие изглеждаме заети, изпълнили пространството около себе си, постоянно го разширяваме. Личното пространство е важно и трябва да е огромно. С непринудено повдигнати крайчета на устните, влизай изправен през всички врати. Уверено близко застанал до другите. Спазвайки правила при писане, избягваме изразяване в минало време и винаги наблягаме на категорично заявяване на намеренията. Избягваме обезсилващи думи и прилагаме премерени усмивки, но не постоянно. Искрени и от сърце, така че да се виждат горе в очите (леките бръчки под очите, когато човек искрено се смее). Застанали с торс към човека, с когото говорим, представяйки си че имаме огромен прожектор, сочещ срещу него. Когато искаме да изразим благодарност и свалебство, нека да бъде заслужено, дълго и широко. Най-малко три изречения. Прилагаме ластика на зрителен контакт. Внимателно и претеглено движение на зрителен контакт с другите. Състрадателен към лошите емоции на другите, разбиране на чувствата. Винаги името на събеседника е най-сладкото, когато се споменава в изреченията или в края на разговора, като завършек. Без споделяне на тайни и слабости с другите колеги! Без интимни контакти- ръцете долу! Слушайки събеседника, перефразирама на ум какво ни е казал. Винаги концентрирани и будни с ум слушаме. Важно е да се говори, докато не сме сигурни, че слушателя е възприел точно това, което искаме да кажем. Ясно с дикция се изразяваме. Ако е необходимо използваме насочващи въпроси да разберем дали има разбиране. Добре е да имаме стратегия, с която да разбираме, дали даден човек е свободен да говори с нас или не. При разговори, нека да си припомняме, да не говорим повече от една минута. Словосъчетанието “Да, но” се разкарва и се използва “Обаче” като има приложена малка пауза между съобщаването на информацията и контрата. Препоръчително е ако времето е облачно или лоши да се избягват срещи и събирания. Внимаваме какво се ъплоудва и споделя в мрежата. Бавното и ясно говорене, поддържането на зрителен контакт. Ако имаме физическо неразположение, споделяме го за да е ясно, а не да изглежда, че лъжем или прикриваме нещо. Ако сме закъснели за среща, просто се извиняваме, точка. Подобряваме изказа, граматика, лексиката. Думата “значи”- забравяме за нея, а “няма проблем” е проблем, може да се замени с “няма защо” и “удоволствието е мое”. Мислим за решение, винаги преди да съобщим проблем. Ако сме получили нападка то началник или колега с увереност казваме “Разбирам какво казваш + името на човека”. Когато някой се разбеснее, съжали го на ум и не му обръщай внимание, Когато сме ясовани по-лесно се контролира тялото, а не ума! Може да се заблуди ума ако си наложим на тялото да е спокойно. БЕЗ гнев на работното място. Без обвинения и “Вината не е моя” Заедно с проблема представяме и решение. Поемаме отговорност за решенията НИ. Винаги се чистят моментите с колегите, преди да се занимават началниците. Ако някой ни залива с мърморене, взимаме лист и почваме да записваме. Ако има клюкари и интриганти - задаваме им въпроса: нека да ходим да попитаме дали е така. Когато ни прекъснат, надвивам това с любезност, а не с конфликт. Умерената пауза е ключова във всеки разговор.
June 8, 2021
Some great usable tips for today's workplace.
August 10, 2019
There are a few good tips in here, but I was too distracted and angry by the tips for women that I couldn’t take anything else seriously. Remember ladies, don’t smile too much....Gag!!!!
August 9, 2023
A must read if you are a manager or looking to improve your professionalism. I am going to gift this to every professional that I know for Christmas
January 8, 2025
Книгата не бе никак лошо, в нея има полезни техните, които могат да помогнат на всеки един от нас в работните отношения и/или да отварят очите на читателя, че самия той е колега, за който хората търсят как да се справят. 😄
September 30, 2024
Trik Kecil #14: Ciptakan Keseimbangan Antara Kepercayaan Diri dan Kerendahan Hati
Berikut adalah beberapa frasa yang bisa Anda gunakan untuk menunjukkan kepercayaan diri tanpa terlihat sombong:
“Saya merasa ini bisa menjadi solusi yang baik, tetapi saya ingin mendengar pendapat Anda sebelum kita memutuskan.”
(Ini menunjukkan bahwa Anda percaya pada ide Anda, tetapi juga menghargai pendapat orang lain.)
“Saya yakin ini bisa berhasil, namun saya terbuka untuk mendiskusikannya lebih lanjut jika ada pandangan yang berbeda.”
(Ini menyiratkan bahwa Anda punya keyakinan, tetapi tetap fleksibel dan siap berdiskusi.)
“Menurut saya ini adalah strategi yang bagus, tapi mari kita pertimbangkan semua opsi yang ada.”
(Ini menunjukkan bahwa Anda siap mempertimbangkan alternatif lain.)
Dengan menggunakan frasa-frasa seperti ini, Anda dapat menciptakan kesan sebagai seseorang yang percaya diri dan tegas, tetapi tetap terbuka dan menghargai kontribusi orang lain. Ini adalah keseimbangan yang penting untuk dijaga dalam setiap interaksi profesional.
Memahami Kepercayaan Diri yang Seimbang
Kepercayaan diri yang seimbang adalah ketika Anda yakin pada kemampuan dan pendapat Anda, tetapi tetap rendah hati dan menghargai perspektif orang lain. Ketika Anda mencapai keseimbangan ini, orang-orang akan melihat Anda sebagai seorang pemimpin yang kuat, inspiratif, tetapi juga bersahabat dan mudah didekati.
Jadi, jangan biarkan kepercayaan diri Anda menjadi bumerang yang justru menjauhkan Anda dari orang-orang di sekitar. Gunakan teknik-teknik di atas untuk menjaga agar kepercayaan diri Anda tetap dalam level yang sehat dan bermanfaat bagi diri sendiri dan lingkungan kerja.
5. Anda Lebih dari Sekadar Deskripsi Pekerjaan Anda
Ketika Anda menerima pekerjaan baru, biasanya Anda diberi selembar kertas yang merinci tanggung jawab, kualifikasi, dan harapan perusahaan dari Anda. Itu adalah deskripsi pekerjaan Anda. Tetapi, apakah itu benar-benar semua yang ada pada diri Anda? Tentu saja tidak!
Deskripsi pekerjaan hanyalah sekelumit dari keseluruhan nilai yang bisa Anda tawarkan kepada perusahaan. Orang yang terjebak hanya pada deskripsi pekerjaan mereka sering kali menjadi orang yang merasa terjebak dalam pekerjaan mereka. Mereka melakukan tugas yang diminta, tidak lebih, tidak kurang. Namun, orang-orang yang mencapai kesuksesan besar melampaui batasan deskripsi pekerjaan mereka. Mereka memahami bahwa mereka bisa melakukan lebih banyak lagi dan menawarkan lebih banyak kepada perusahaan.
Misalnya, Anda bisa saja memiliki peran sebagai spesialis pemasaran, yang menurut deskripsi pekerjaannya berarti Anda harus membuat konten pemasaran, menjalankan kampanye iklan, dan menganalisis data. Tetapi jika Anda ingin berkembang lebih jauh dalam karier, jangan hanya terpaku pada tugas-tugas tersebut. Pertimbangkan untuk membantu tim penjualan dengan memberikan wawasan dari data yang Anda peroleh, berkolaborasi dengan tim produk untuk menyampaikan umpan balik dari konsumen, atau bahkan menawarkan diri untuk berbicara di konferensi atau acara komunitas untuk meningkatkan eksposur perusahaan.
Ketika Anda melakukan hal-hal yang tidak ada dalam deskripsi pekerjaan, Anda menunjukkan kepada atasan bahwa Anda adalah seseorang yang berpikir di luar kotak dan benar-benar peduli pada kesuksesan perusahaan. Ini adalah cara yang baik untuk menjadi lebih berharga dan terlihat lebih cakap. Jadi, berhentilah memandang diri Anda hanya sebagai "karyawan yang menjalankan tugas-tugas tertentu." Lihatlah diri Anda sebagai seseorang yang mampu membawa perubahan positif dan memiliki potensi besar.
Trik Kecil #4: Perluas Pengaruh Anda Melampaui Batasan Deskripsi Pekerjaan
Berikut ini adalah beberapa cara untuk memperluas pengaruh Anda di tempat kerja:
1. Bantu Departemen Lain
Carilah kesempatan untuk membantu departemen lain. Misalnya, jika Anda bekerja di tim pemasaran, Anda dapat membantu tim penjualan untuk memahami konten pemasaran yang Anda buat. Jika Anda bekerja di tim IT, tawarkan untuk membantu tim HR dalam mengotomatisasi proses rekrutmen mereka. Bantuan kecil seperti ini dapat menunjukkan bahwa Anda adalah pemain tim yang peduli pada keberhasilan perusahaan secara keseluruhan, bukan hanya kesuksesan divisi Anda sendiri.
2. Ajukan Ide-Ide Inovatif
Jangan pernah merasa bahwa hanya manajer atau senior yang boleh memberikan ide-ide baru. Jika Anda memiliki ide untuk meningkatkan proses kerja, efisiensi, atau strategi bisnis, ajukan! Kumpulkan data yang mendukung ide Anda dan persiapkan diri Anda untuk mendiskusikannya. Atasan Anda akan melihat Anda sebagai seseorang yang proaktif dan berpikir strategis.
3. Jalin Hubungan dengan Rekan Kerja dari Berbagai Departemen
Jangan hanya bergaul dengan orang-orang yang satu tim atau satu divisi dengan Anda. Bangun hubungan dengan rekan-rekan dari berbagai departemen untuk memperluas jaringan Anda dan mendapatkan pemahaman yang lebih baik tentang keseluruhan operasi perusahaan. Ini juga akan membantu Anda menemukan area di mana Anda bisa berkontribusi lebih banyak.
4. Sediakan Waktu untuk Mempelajari Hal Baru
Pelajari keahlian baru di luar lingkup pekerjaan Anda saat ini. Misalnya, jika Anda bekerja di bagian keuangan, pelajari sedikit tentang pemasaran digital. Jika Anda di tim HR, pelajari dasar-dasar manajemen proyek. Pengetahuan tambahan ini akan memperluas wawasan Anda dan memungkinkan Anda untuk memberikan perspektif yang lebih kaya saat berdiskusi dengan rekan-rekan dari departemen lain.
5. Tawarkan Diri untuk Proyek-Proyek Tambahan
Jika ada proyek khusus atau inisiatif baru di perusahaan, tawarkan diri Anda untuk berpartisipasi. Tidak peduli apakah itu terkait langsung dengan pekerjaan Anda atau tidak, partisipasi dalam proyek tambahan akan memberi Anda kesempatan untuk menunjukkan keterampilan Anda dan belajar dari orang-orang di luar divisi Anda.
6. Bangun Personal Brand yang Kuat
Bangun reputasi sebagai seseorang yang selalu bersedia membantu dan memiliki wawasan yang luas. Jadilah orang yang dapat diandalkan ketika tim lain membutuhkan informasi atau saran tentang area yang mungkin bukan keahlian Anda. Ini akan menciptakan kesan bahwa Anda adalah karyawan yang serba bisa dan berharga bagi organisasi.
Dengan menerapkan langkah-langkah ini, Anda tidak hanya akan terlihat sebagai karyawan yang menjalankan deskripsi pekerjaan, tetapi juga sebagai seorang profesional yang memiliki visi lebih besar untuk pertumbuhan perusahaan. Ingat, deskripsi pekerjaan hanya memberi Anda kerangka dasar. Tugas Anda adalah mewarnai gambarannya dan menciptakan nilai lebih yang tidak tertulis di selembar kertas itu.
Saat Anda melangkah melampaui deskripsi pekerjaan, Anda menunjukkan kualitas kepemimpinan dan kesiapan untuk naik ke posisi yang lebih tinggi. Jangan batasi diri Anda hanya dengan apa yang tertulis di kontrak kerja. Jadilah seseorang yang lebih dari itu!
Jangan Berusaha Terlalu Keras untuk Memperbaiki Hubungan
Jika seseorang pernah tersinggung atau terluka oleh kata-kata atau tindakan Anda, jangan langsung berusaha keras untuk memperbaiki hubungan tersebut dengan pujian yang berlebihan atau permintaan maaf yang terus-menerus. Cukup akui kesalahan Anda dengan tulus dan biarkan waktu yang menyembuhkan luka tersebut. Terlalu banyak berusaha bisa membuat Anda terlihat putus asa atau tidak tulus.
"Grammar Snobs Can Kill Careers" dalam buku ini membahas bagaimana penggunaan tata bahasa yang salah dapat merusak reputasi profesional, bahkan jika seseorang memiliki integritas dan kualifikasi yang sangat baik. Sering kali, atasan atau rekan kerja dengan perhatian besar terhadap tata bahasa, yang dikenal sebagai "grammar snobs," akan memandang rendah seseorang yang menggunakan tata bahasa atau pengucapan yang tidak tepat. Contoh yang diberikan adalah penggunaan kata "irregardless" atau penggunaan kata ganti "who" dan "whom" yang salah.
Masalah ini mungkin tidak diungkapkan secara langsung, tetapi bisa berdampak pada promosi, penilaian, dan hubungan profesional. Meskipun terdengar bias atau tidak adil, ini adalah kenyataan yang sering terjadi di dunia kerja. Oleh karena itu, penting untuk menyadari dan memperhatikan cara bicara serta penggunaan bahasa, terutama ketika berhadapan dengan manajemen atas yang mungkin sangat memperhatikan detail seperti ini.
Intinya, tata bahasa yang buruk bisa membuat seseorang yang berbakat tampak kurang kompeten di mata orang-orang yang memiliki standar tinggi dalam komunikasi.
Gunakan Teknik “Commend Before Countering”
Ini adalah teknik di mana Anda memberikan pujian atau pengakuan terlebih dahulu, baru kemudian menyampaikan pendapat Anda. Ini bisa mengurangi ketegangan dan membuat lawan bicara merasa dihargai.
Dengan strategi-strategi ini, Anda dapat menyampaikan ketidaksetujuan dengan cara yang diplomatis, menjaga hubungan baik di tempat kerja, dan tetap terlihat profesional dan bijaksana.
Berikut adalah beberapa frasa yang bisa Anda gunakan untuk menunjukkan kepercayaan diri tanpa terlihat sombong:
“Saya merasa ini bisa menjadi solusi yang baik, tetapi saya ingin mendengar pendapat Anda sebelum kita memutuskan.”
(Ini menunjukkan bahwa Anda percaya pada ide Anda, tetapi juga menghargai pendapat orang lain.)
“Saya yakin ini bisa berhasil, namun saya terbuka untuk mendiskusikannya lebih lanjut jika ada pandangan yang berbeda.”
(Ini menyiratkan bahwa Anda punya keyakinan, tetapi tetap fleksibel dan siap berdiskusi.)
“Menurut saya ini adalah strategi yang bagus, tapi mari kita pertimbangkan semua opsi yang ada.”
(Ini menunjukkan bahwa Anda siap mempertimbangkan alternatif lain.)
Dengan menggunakan frasa-frasa seperti ini, Anda dapat menciptakan kesan sebagai seseorang yang percaya diri dan tegas, tetapi tetap terbuka dan menghargai kontribusi orang lain. Ini adalah keseimbangan yang penting untuk dijaga dalam setiap interaksi profesional.
Memahami Kepercayaan Diri yang Seimbang
Kepercayaan diri yang seimbang adalah ketika Anda yakin pada kemampuan dan pendapat Anda, tetapi tetap rendah hati dan menghargai perspektif orang lain. Ketika Anda mencapai keseimbangan ini, orang-orang akan melihat Anda sebagai seorang pemimpin yang kuat, inspiratif, tetapi juga bersahabat dan mudah didekati.
Jadi, jangan biarkan kepercayaan diri Anda menjadi bumerang yang justru menjauhkan Anda dari orang-orang di sekitar. Gunakan teknik-teknik di atas untuk menjaga agar kepercayaan diri Anda tetap dalam level yang sehat dan bermanfaat bagi diri sendiri dan lingkungan kerja.
5. Anda Lebih dari Sekadar Deskripsi Pekerjaan Anda
Ketika Anda menerima pekerjaan baru, biasanya Anda diberi selembar kertas yang merinci tanggung jawab, kualifikasi, dan harapan perusahaan dari Anda. Itu adalah deskripsi pekerjaan Anda. Tetapi, apakah itu benar-benar semua yang ada pada diri Anda? Tentu saja tidak!
Deskripsi pekerjaan hanyalah sekelumit dari keseluruhan nilai yang bisa Anda tawarkan kepada perusahaan. Orang yang terjebak hanya pada deskripsi pekerjaan mereka sering kali menjadi orang yang merasa terjebak dalam pekerjaan mereka. Mereka melakukan tugas yang diminta, tidak lebih, tidak kurang. Namun, orang-orang yang mencapai kesuksesan besar melampaui batasan deskripsi pekerjaan mereka. Mereka memahami bahwa mereka bisa melakukan lebih banyak lagi dan menawarkan lebih banyak kepada perusahaan.
Misalnya, Anda bisa saja memiliki peran sebagai spesialis pemasaran, yang menurut deskripsi pekerjaannya berarti Anda harus membuat konten pemasaran, menjalankan kampanye iklan, dan menganalisis data. Tetapi jika Anda ingin berkembang lebih jauh dalam karier, jangan hanya terpaku pada tugas-tugas tersebut. Pertimbangkan untuk membantu tim penjualan dengan memberikan wawasan dari data yang Anda peroleh, berkolaborasi dengan tim produk untuk menyampaikan umpan balik dari konsumen, atau bahkan menawarkan diri untuk berbicara di konferensi atau acara komunitas untuk meningkatkan eksposur perusahaan.
Ketika Anda melakukan hal-hal yang tidak ada dalam deskripsi pekerjaan, Anda menunjukkan kepada atasan bahwa Anda adalah seseorang yang berpikir di luar kotak dan benar-benar peduli pada kesuksesan perusahaan. Ini adalah cara yang baik untuk menjadi lebih berharga dan terlihat lebih cakap. Jadi, berhentilah memandang diri Anda hanya sebagai "karyawan yang menjalankan tugas-tugas tertentu." Lihatlah diri Anda sebagai seseorang yang mampu membawa perubahan positif dan memiliki potensi besar.
Trik Kecil #4: Perluas Pengaruh Anda Melampaui Batasan Deskripsi Pekerjaan
Berikut ini adalah beberapa cara untuk memperluas pengaruh Anda di tempat kerja:
1. Bantu Departemen Lain
Carilah kesempatan untuk membantu departemen lain. Misalnya, jika Anda bekerja di tim pemasaran, Anda dapat membantu tim penjualan untuk memahami konten pemasaran yang Anda buat. Jika Anda bekerja di tim IT, tawarkan untuk membantu tim HR dalam mengotomatisasi proses rekrutmen mereka. Bantuan kecil seperti ini dapat menunjukkan bahwa Anda adalah pemain tim yang peduli pada keberhasilan perusahaan secara keseluruhan, bukan hanya kesuksesan divisi Anda sendiri.
2. Ajukan Ide-Ide Inovatif
Jangan pernah merasa bahwa hanya manajer atau senior yang boleh memberikan ide-ide baru. Jika Anda memiliki ide untuk meningkatkan proses kerja, efisiensi, atau strategi bisnis, ajukan! Kumpulkan data yang mendukung ide Anda dan persiapkan diri Anda untuk mendiskusikannya. Atasan Anda akan melihat Anda sebagai seseorang yang proaktif dan berpikir strategis.
3. Jalin Hubungan dengan Rekan Kerja dari Berbagai Departemen
Jangan hanya bergaul dengan orang-orang yang satu tim atau satu divisi dengan Anda. Bangun hubungan dengan rekan-rekan dari berbagai departemen untuk memperluas jaringan Anda dan mendapatkan pemahaman yang lebih baik tentang keseluruhan operasi perusahaan. Ini juga akan membantu Anda menemukan area di mana Anda bisa berkontribusi lebih banyak.
4. Sediakan Waktu untuk Mempelajari Hal Baru
Pelajari keahlian baru di luar lingkup pekerjaan Anda saat ini. Misalnya, jika Anda bekerja di bagian keuangan, pelajari sedikit tentang pemasaran digital. Jika Anda di tim HR, pelajari dasar-dasar manajemen proyek. Pengetahuan tambahan ini akan memperluas wawasan Anda dan memungkinkan Anda untuk memberikan perspektif yang lebih kaya saat berdiskusi dengan rekan-rekan dari departemen lain.
5. Tawarkan Diri untuk Proyek-Proyek Tambahan
Jika ada proyek khusus atau inisiatif baru di perusahaan, tawarkan diri Anda untuk berpartisipasi. Tidak peduli apakah itu terkait langsung dengan pekerjaan Anda atau tidak, partisipasi dalam proyek tambahan akan memberi Anda kesempatan untuk menunjukkan keterampilan Anda dan belajar dari orang-orang di luar divisi Anda.
6. Bangun Personal Brand yang Kuat
Bangun reputasi sebagai seseorang yang selalu bersedia membantu dan memiliki wawasan yang luas. Jadilah orang yang dapat diandalkan ketika tim lain membutuhkan informasi atau saran tentang area yang mungkin bukan keahlian Anda. Ini akan menciptakan kesan bahwa Anda adalah karyawan yang serba bisa dan berharga bagi organisasi.
Dengan menerapkan langkah-langkah ini, Anda tidak hanya akan terlihat sebagai karyawan yang menjalankan deskripsi pekerjaan, tetapi juga sebagai seorang profesional yang memiliki visi lebih besar untuk pertumbuhan perusahaan. Ingat, deskripsi pekerjaan hanya memberi Anda kerangka dasar. Tugas Anda adalah mewarnai gambarannya dan menciptakan nilai lebih yang tidak tertulis di selembar kertas itu.
Saat Anda melangkah melampaui deskripsi pekerjaan, Anda menunjukkan kualitas kepemimpinan dan kesiapan untuk naik ke posisi yang lebih tinggi. Jangan batasi diri Anda hanya dengan apa yang tertulis di kontrak kerja. Jadilah seseorang yang lebih dari itu!
Jangan Berusaha Terlalu Keras untuk Memperbaiki Hubungan
Jika seseorang pernah tersinggung atau terluka oleh kata-kata atau tindakan Anda, jangan langsung berusaha keras untuk memperbaiki hubungan tersebut dengan pujian yang berlebihan atau permintaan maaf yang terus-menerus. Cukup akui kesalahan Anda dengan tulus dan biarkan waktu yang menyembuhkan luka tersebut. Terlalu banyak berusaha bisa membuat Anda terlihat putus asa atau tidak tulus.
"Grammar Snobs Can Kill Careers" dalam buku ini membahas bagaimana penggunaan tata bahasa yang salah dapat merusak reputasi profesional, bahkan jika seseorang memiliki integritas dan kualifikasi yang sangat baik. Sering kali, atasan atau rekan kerja dengan perhatian besar terhadap tata bahasa, yang dikenal sebagai "grammar snobs," akan memandang rendah seseorang yang menggunakan tata bahasa atau pengucapan yang tidak tepat. Contoh yang diberikan adalah penggunaan kata "irregardless" atau penggunaan kata ganti "who" dan "whom" yang salah.
Masalah ini mungkin tidak diungkapkan secara langsung, tetapi bisa berdampak pada promosi, penilaian, dan hubungan profesional. Meskipun terdengar bias atau tidak adil, ini adalah kenyataan yang sering terjadi di dunia kerja. Oleh karena itu, penting untuk menyadari dan memperhatikan cara bicara serta penggunaan bahasa, terutama ketika berhadapan dengan manajemen atas yang mungkin sangat memperhatikan detail seperti ini.
Intinya, tata bahasa yang buruk bisa membuat seseorang yang berbakat tampak kurang kompeten di mata orang-orang yang memiliki standar tinggi dalam komunikasi.
Gunakan Teknik “Commend Before Countering”
Ini adalah teknik di mana Anda memberikan pujian atau pengakuan terlebih dahulu, baru kemudian menyampaikan pendapat Anda. Ini bisa mengurangi ketegangan dan membuat lawan bicara merasa dihargai.
Dengan strategi-strategi ini, Anda dapat menyampaikan ketidaksetujuan dengan cara yang diplomatis, menjaga hubungan baik di tempat kerja, dan tetap terlihat profesional dan bijaksana.
April 8, 2024
A lot of cringey generic advice but every once in a while has some useful information. Chapters are quick and easy to get through, often able to read through them in a few minutes, perfect for my tik tok infected attention span.
Forced myself to power through, highlight the useful parts, and finish.
Embarrassing to read on a plane?
5.5/10
-not the worst to be seen with, but vibes teetering on socially inept self help that would make me seem like an awkward aisle partner.
Forced myself to power through, highlight the useful parts, and finish.
Embarrassing to read on a plane?
5.5/10
-not the worst to be seen with, but vibes teetering on socially inept self help that would make me seem like an awkward aisle partner.
December 26, 2021
Avoid common phrases like “I’ll try,” “I think,” “just” and the others we talked about. Also steer clear of the self-belittling much overused past tense for something you still want or feel. Above all, there’s no need to say “I’m sorry” when you’re not guilty of anything.
For more:
https://myhighlightz.blogspot.com/202...
For more:
https://myhighlightz.blogspot.com/202...
January 9, 2022
Basic level
Nothing new, nothing extremely practical, yet good for reminding onselself and refreshing old knowledge. The author claims to be very famous, yet she is basically non existant on YouToutube
Nothing new, nothing extremely practical, yet good for reminding onselself and refreshing old knowledge. The author claims to be very famous, yet she is basically non existant on YouToutube
May 26, 2019
Useful book that gives you a lot to think about. I like the way it was chunked into short chapters for each tip.
October 14, 2023
Quyển sách đuợc viết 1 cách vội vàng khi gặt hái đuợc thành công từ phần 1. Đa số nội dung bị lặp lại, viết những thứ hiển nhiên đọc vô cùng chán.
January 1, 2025
Leil Loundres packs a plethora of wisdom and solid advice into this book. Younger readers may find it to be a bit old fashioned, but nearly all of the tools and tactics are timeless. Communication is like attire: you are likely to make a good impression, or at least get yourself into less trouble, by going too formal than by being too casual. The importance of knowing how others view you in the office based on your communication, attire, behaviors, attitudes and habits can’t be overstated once you realize that this will impact your potential salary and career trajectory. Leil gives readers insights into the way others see particular communication styles, behaviors and habits so that readers can proactively avoid being seen in a negative light. I have recommended this book to others working in an office environment.
January 4, 2025
September 26-January 4, 2025
3.5 stars
I love the author’s first book How to Talk to People but this one is not for me. This is perfect for people in face-to-face setups. I am working remotely and most of her advice is not applicable to me. Thanks but not kind of futile.
Took me a few months to finish this book because I am not a fan haha
Also, first book read for 2025. Funny that’s it's about work. Also, funny because the work started last Januaryary 2 and the first two days of work is so shit. It felt like I’m already working for a year. So tired🥹
3.5 stars
I love the author’s first book How to Talk to People but this one is not for me. This is perfect for people in face-to-face setups. I am working remotely and most of her advice is not applicable to me. Thanks but not kind of futile.
Took me a few months to finish this book because I am not a fan haha
Also, first book read for 2025. Funny that’s it's about work. Also, funny because the work started last Januaryary 2 and the first two days of work is so shit. It felt like I’m already working for a year. So tired🥹
This entire review has been hidden because of spoilers.
July 18, 2025
Thank you, that was very interesting! (long pause). However, (intense eye contact) I will not take some of the advice, eg, women shouldn't smile at work because smiling is reserved for a woman's family, and that if a man is acting dismissive and not engaging when you speak to him, it's because he's worried that by facing another person directly, it can be perceived as threatening (rather than him just being rude).
Also my mum bought this for me because she's afraid I won't make friends at work ahaha
Also my mum bought this for me because she's afraid I won't make friends at work ahaha
July 8, 2024
Did not finish. Author is very contradictory to her own points throughout which is frustrating in itself. She seems to perpetuate the ideology of gender inequality based on her suggestions that women should be more mindful of their appearance instead of tackling the problem by addressing men in the workplace, where she could be using this space to encourage males to treat women as their equals, instead of speaking condescendingly to females and affirming the behavior of men.
July 13, 2024
I just love Leil Lowndes. I loved her first book I read over 10 years ago, and when I pulled this one out, it brought back all the fond feelings I got from the first one. Something about her style is so upbeat and happy, and it makes me want to communicate better. It feels "hacky" without feeling sleazy or manipulative. The tips are useful, easy to grasp, and easy to remember. They might be basic or things that you already know, but I don't care... I need the reminders!
May 27, 2019
Good book with good advice for dealing with things in the workplace. In my opinion, some of the suggestions can be used outside of work. Very easy read,,Good advice. Thanks to Netgalley, the author and the publisher for the arc of this book in return for my honest review. Receiving the book in this manner had no bearing on my review.
January 20, 2020
I was very excited about this book. I thought it will be full with useful information and new tips. Sadly it doesn't have much new information. If you are used to read psychology books it would seem to you quiet boring, in fact. I didnt like how to author has a chapter called something and then she talks for 1 page about completely other thing and just telling her stories. 😑
October 1, 2024
What an excellent book! Full of gems for developing charisma, handling complex situations, and managing daily communication at an expert level. This should be a must-read for anyone looking to move up the corporate ladder. This book has changed many of my thoughts and is mind-blowing on many levels. I learned a lot. Very highly recommended.
July 12, 2019
Focused on the corporate work environment which, as I see it, is very different from my work environment. I remember when I worked in the kinds of companies she describes and now I feel thankful that I mostly don’t have to deal with this sort of stuff anymore. Still, there were some helpful tips.
August 18, 2024
While there were a few useful tips, but I don't believe they apply to all situations and types of jobs.
Thank you to NetGalley, the author, and the publisher for providing me with an ARC in exchange for my honest review.
Thank you to NetGalley, the author, and the publisher for providing me with an ARC in exchange for my honest review.
November 17, 2025
This was a waste of an audible credit. I was looking for how to speak professionally and not how to present yourself as a professional. This book is mostly written for leadership that does not know what they are doing. I am on Chapter 4 and it has not given me anything valuable.
November 17, 2019
Some good tips, especially on appearing confident. Some sections less useful or relevant but still interesting hearing another perspective.
March 4, 2020
A very good book
July 2, 2020
A lot of good nuggets in dealing with people.
August 9, 2020
some virtuous tips, but the focus is too much on the corporate world.
September 15, 2020
Reading the titles should suffice.
February 4, 2021
I have read and re-read this book and will likely re-read it again. SO GOOD. If you ever feel anxious at work this is the book for you.
December 11, 2021
Written for those who are entering their very first job, or for women with low self-esteem. It’s terribly amateurish. Skip this book by all means.
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