When I picked this book up, I mistakenly expected it to focus on the experience of students with mental illness in higher education. Instead, it started with the experience of faculty with mental illness, and branched out widely from there. There is a lot to be commended in this book: emphasizing that making life easier for persons with physical or mental disabilities is not "special treatment" but rather what a compassionate society does; advocating for universal design, which benefits everyone, not just persons with disabilities; advice on how to respond to a student or colleague who reveals a "hidden" disability; a good discussion of the costs and consequences of asking for accommodation for a mental disability.
There are some elements of her approach that I found lacking. She writes as though the presence of a mental illness is something that can be validated without question, and reliably managed with treatment. The reality is that diagnoses are murky, uncertain, and changeable. Treatments are very effective for some conditions, and not very effective at all for other conditions. The dividing line between experiencing stress and grief from difficult life experiences, and having a condition marked off as a mental illness, is often not clear at all, either at the time or in retrospect; she tacitly seems to acknowledge this in a chapter about how to address grief in others.
She spends energy on language (ableist, neurodivergent, parsing the difference between accommodation (bad) and accessibility (good)) in the service of trying to get us to look at disability differently, but I find the tactic of using unfamiliar and uncommon terms unhelpful and unconvincing. I also groaned at her advice about printing out her PowerPoint slides for her lectures ahead of time; there are much better ways to engage an audience and transmit information (see everything written by Edward Tufte, but particularly "The Cognitive Style of PowerPoint.") Despite these criticisms, I learned from this book and recommend it for anyone interested in mental health and disability in higher education.