ChatOps: Managing Operations in Group Chat

by Jason Hand

ChatOps is about using group chat tools to go beyond basic conversation, juxtaposing discussion with context and actions taken from within the chat tool itself. By creating a unified interface for teams to take action, view relevant information, and discuss all of it in line with each other, ChatOps allows many benefits to be gained across teams and organizations.

Genres: Technology

96 pages, ebook

Published August 12, 2016

Reviews

[Edaena · Rating 5 out of 5]

It explains what ChatOps is really well. The book is well organized and gives guidance about how to get started with ChatOps by dividing it into three applications: Push Content to a chat, Read content from a chat, or a more interactive approach.

It also mentions the key players in the Chat Bot space and this is a good starting point to later investigate on your own more detail about the platforms.

[Gregory · Rating 3 out of 5]

Much more an endlessly repetitive sales pitch for the benefits of ChatOps than a detailed guide at interaction patterns or case studies. Interesting, but could have been summarized in one long-form blog post.

[Sebastiaan Bekker · Rating 3 out of 5]

Generic overview, no big new insights or tips (but maybe that's what it is: plain simple & that's how it should be).

Nice read to give to the people that are new to this & need convincing.

[Ferhat Elmas · Rating 5 out of 5]

It covers the needs, the benefits, the tips to get started very well.

However, most of it became a standard by now so its benefit is less for a new reader today.

[Prashant · Rating 3 out of 5]

reviews a bunch of options Dev ops you can automate / monitor with group chats at the center of it all.
quick read.
~ 2-3 hours at most.
I read it while waiting for my phone to get fixed at apple!

[Horst Gutmann · Rating 2 out of 5]

While the content itself is good there is, sadly, far too much repetition throughout the chapters to make it an enjoyable read.

[Yannick Schutz · Rating 3 out of 5]

This is a good document to give to your boss if you have no idea what chatops is or if he doesn't know.

[David Robillard · Rating 4 out of 5]

A great intro to the world of ChatOps.