Noah Kagan was employee 30 at Facebook. He was fired after 8 months, before any of his stock options vested. Had he stayed three years he would be worth 170 million dollars (at the time of publication in 2014--more than double that today, more than triple that last summer). He now lives in Austin and wrote a somewhat interesting book about his life at Facebook. A few insights that stood out to me:
1. Kagan started working at Intel. "At big companies, you get complacent, meet others who are like that, and end up learning the skills you need to work at big companies." Kagan was getting soft and had contempt for all those who were soft. But he encourages people to keep their day job until they have the side business going. "There's no point jeopardizing your livelihood until you are nearly certain that what you are working on is, indeed, working." And what should you work on? "Solve your own problems in starting a business. You understand the problems the customer (yourself) faces and the ideal solution versus having to do market research. Also, it is much easier to persist with that business when times are tough."
2. The first thing Kagan realized at Facebook was how smart the people were. The second thing he noticed is how they assumed success was guaranteed. They believed they were destined for greatness. It became a self-fulfilling prophecy.
3. Zuckerburg kept total control of the product. He trusted others to make a lot of decisions, but he never allowed anyone to make any decision about what went live on the website. Zuckerburg kept sole and complete control of the product. Facebook didn't trust the users to know what they wanted. The medium was too new for potential users to understand what they wanted. Zuckerburg knew that users would scream and complain about every change to the site. He had contempt for their ignorance, believing he knew better than users what they wanted. It is as arrogant as hell, but it worked. Kagan believes that Zuckerberg didn't just get lucky. He beat competitors like MySpace (which was a lot bigger at the time) by making a lot of right decisions, and quickly fixing bad ones, over a 10 year period of time. It was an amazing focus on one thing (growth), attention to detail (every comma and word on the site), and an amazing work ethic (and some luck) that made it happen. Zuckerburg would spend a lot of time alone thinking deeply about where he wanted Facebook to go. It was his baby, built with a lot of help, but to his vision. Zuckerberg "was all about doing something great and not just about making money."
3. Facebook was a fratboy sexual harassment haven, like most programming shops in the past decade. Employees were encouraged to park on the street--and Facebook would pay their parking tickets. They drank a lot of Framboise--"a delicious French sweet beer you should definitely try".
4. Facebook "looked at engineers as gods and I still see it that way today. Engineers create. Everyone else's role is to support them as much as possible and remove anything in their way."
5. "Only people who kept taking initiative stayed around to help the business grow." It was a start-up and no big-company complacency was put up with. They fired people quickly--there was no loyalty--only the business mattered--as Kagan would soon find out. Zuckerberg's "ability to add people and immediately remove people is one of his strongest skills. He removed people immediately who were holding Facebook back and quickly promoted the ones who were helping it achieve success."
6. Zuckerberg had a room Kagan called "The Matrix": "It was an eerily all-white room with a white table, two whiteboards, and white chairs. He used this as his main meeting room and spent time diagramming things on the whiteboard for people who met with him." I want. Except wood paneled. With leather chesterfield sofas. LOL.
7. Why did Kagan get fired?
a. He leaked a story to TechCrunch about opening up Facebook beyond .edu addresses to allow corporate users to join the night before the big reveal. It was a casual conversation with a reporter at Coachella. He thought it was safe. The reporter went right to his computer and filed a story, pre-empting the announcement the next morning. People were not happy.
b. Kagan had a blog that was semi-popular and he kept promoting his own brand. Zuckerberg didn't like it. Kagan kept it going. Dumb move.
c. Kagan failed to impress Moskovitz on a simple project to choose which business domains should be invited to join Facebook first. He half-assed it and lost Moskovitz's (and maybe Zuckerberg's) faith in him.
d. Kagan failed to adjust to Facebook's growth. The company went from 30 to 100 employees in 6 months and spent hundreds of thousands of dollars on a refurbishment/redecoration of the offices, including very expensive high-end Herman Miller Aeron chairs. Kagan criticized the expenses, chaffed at the implementation of organizational policies and procedures. He didn't understand that nice offices were necessary to attract the best talent. Kagan generally tried to keep the frat-boy atm going longer than was appropriate
8. A final thought at the end of the book: "When a 'bad' thing occurs, the key point is to process the pain, LEARN for the next experience, and know it will get better. It always does. Remember when you broke up with your first significant other and you never thought you'd meet someone better. You always do." Love the optimism. Might be irrational, but what choice do we have but to believe and move forward? Full speed ahead.