Principles and Practices , the most widely used text for the interviewing course, continues to reflect the growing sophistication with which interviewing is being approached, incorporating the ever-expanding body of research in all types of interview settings, recent communication theory, and the importance of equal opportunity laws on interviewing practices. It provides the most thorough treatment of the basics of interviewing, including the complex interpersonal communication process, types and uses of questions, and the structuring of interviews from opening to closing.
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Although an American book and dated (1988) this book (283 pages) outlines the basic principles and the practical side of interviews. In its 5th edition it solidified my commitment to objective interviewing and adherence to business-oriented questions.
Novel concept, bad execution. Numerous spelling, grammatical and formatting errors plagued the edition I read. There was lots of ‘the author once had a student who…’, which doesn’t prove anything. Some of the concepts were just swings and misses too.
This book is poorly designed in how it presents information. The authors like to use invented jargon when describing and combining their ideas in phony systematic terms. Concrete thinking type instructors could turn this textbook into a nightmare by expecting their students to remember this book in micro detail. This book can only be understood in very general terms.
This book boils down to being a fluffy opinion, and reads like it was written by people who used the same communication criteria that motivational speakers would have used if they had designed it.
This book focuses very much on the type of questions to ask in an interview. It also gives good background to managing difficult situations arising in typical interview situations. I found the books scope to be too wide really give it the depth I expect to see in non-fiction books. I just haven't yet mastered the art to select my books right. I am not interested in a general knowledge cum introductory description of something of interest.