Say It Right the First Time

by Loretta Malandro

Being a business professional is all about managing, motivating, and leading, or, in other words, getting people to do what you want. And, far and away, the most important tool for accomplishing this objective is language. Written by an internationally recognized expert on business communications, this book offers managers deep insights into the power of language and how to wield it effectively in any organization.

Genres: Nonfiction, Business, Self Help

ebook

First published May 30, 2014

Reviews

[Richard COLY · Rating 4 out of 5]

Great book to improve your communication skills. It put words and share methods on how to structure your ideas before giving a speech, in a daily meeting with colleagues or to communicate in a effective way in general.

[Jonathan · Rating 2 out of 5]

Don't be mislead -- it's not about language. A study in management technique of greatest value to those who have already recognized problems. It will do little without self-reflection.

[Younis_jameel · Rating 5 out of 5]

شكراً د. لورتا ملاندرو لقد تعلمت من هذا الكتاب تحسين ٲدائي بين زملائي

[KAREEM · Rating 3 out of 5]

في هذا الكتاب يعلمنا مفهوم جديد عن المسؤولية بدل ما نعتقده بالمحاسبة و المساءلة و ايضًا التوبيخ إذا أخطأنا. في حين أن كلامنا لابد أن يكون بصيغة توضح قدراتنا و كيف نفعلها و نلتزم بها. فهناك ملام ضار لديه مدلول سلبي و هناك كلام مسؤول يحمل في طياته القدرة و الإيجابية و أيضًا الاهتمام.

[Siobhan Harrop-McDiarmid · Rating 3 out of 5]

This is a book you want to treat as a workbook and give yourself homework on. It's not as well designed for quick inspiration (although you can use it as such).

[Jessica Spickler · Rating 4 out of 5]

A lot of the simulated conversations are too idyllic, but the advice and principles are solid. Read this for a required leadership course and was pleasantly surprised.

[Jessica Majors · Rating 3 out of 5]

Read for required training at work. Some helpful tips, but way too repetitive.

[Jennifer · Rating 2 out of 5]

This book is incredibly repetitive. Maybe it is because it is written for managers who are focused on changing the environment of their company by their own actions alone. I was hoping to read a book on how to speak in the workplace to make it an environment that works for me, but this book is not about that. It is for leaders to be better leaders through how they speak and how they act. It focuses on accountability and integrity (buzzwords in my opinion where their meaning isn't really described at all). Not sure if it'll be helpful to anyone, as I'm not in a managerial position nor do I ever strive to be in one where I would need guidance from this book.

[CPRS]

Learn strong communications skills to sharpen leadership skills, inspire, and produce results.