Gibbs's prose style (as told to Murray Levine) is certainly fatiguing: short, very expository sentences, an abundance of exclamations, etc. But it captures the feeling, the overwhelming exhaustion, of dealing with a government that ignores or dismisses citizen complaints. If it takes years of letters, meetings, protests, and (in one memorable episode) hostage-taking to get people out of Love Canal, what does that say about the rest of our societal ills?