OK, this book was written in 2004, and it is DATED. But I would really love for this guy to put out a new edition, because he is the perfect combination of educational, accessible, witty, and cynical. It's obvious how much he loves and respects planes and the people who build them, fly them, and help them run behind the scenes, but is also obvious that he is always aware of the human factors that can cause things to go wrong (with planes, as with anything else in the world). He is very reassuring if you are a nervous flyer, and he also manages to poke fun at people with ridiculous ideas about planes while still understanding that it's easy to be nervous about them if you're not an experienced professional in the industry like he is.
If all the great things I said about this book above aren't enough, let me add that the story of the exploding toilet, all by itself, would make it worth reading the book. That story is the kind that makes you want to call up friends in the middle of the night and read it to them.