We all need to influence others in order to build relationships and achieve results in our personal and professional lives. This book contains practical ideas and tools for exercising influence in all aspects of life to accomplish more with less effort. Readers will learn how to create work, family, and community relationships that are more balanced and mutually rewarding, and to take charge of their lives in a powerful, ethical, and productive way.
CONTEXT I was interested in the systemic lack of low-income, domestic housing. I hoped this book would equip me with strategies and tactics for instigating grassroots influence movements.
SUMMARY It was fun and easy to read. It seemed designed for HR professionals to influence change in their companies' employees.
REVIEW Unfortunately, my reading experience was underwhelming. It might be great for other readers.
The clear distinction between Expressive and Receptive behaviors during an influence process is the key contribution of this book. Further hands-on practice will help to assimilate appropriate language in different circumstances. Lacks the incorporation of the insights from cognitive psychologists.
Good overview of influence skills. I like the inclusion of "context" in the influence model as well as the two categories of influence behaviors. These are expressive influence and receptive influence behaviors.
Expressive influence "sends your ideas and energy out to others" (p. 29) and comes in the form of telling, selling, negotiating, or enlisting.
Receptive influence "invites others to contribute ideas, information, and action" (p. 39) and comes in the form of inquiring, listening, attuning, and facilitating behaviors.
I was pretty disappointed with this book. It was recommended to me in a training but I didn't find it that good. I think it is getting a little old now. I would recommend the trusted advisor instead. I think this is much better on the topic :)