Salesforce.com Secrets of Success: Best Practices for Growth and Profitability

by David Taber

Drive Better Productivity and Increase Saleswith Salesforce.com–Starting Now Discover Real-World Best Practices — Without Paying Expensive Consultants You’re investing in Salesforce.com for one to drive major performance improvements across your entire organization. Salesforce.com ® Secrets of Success will help you do just that. Drawing on his experience with dozens of deployments, author David Taber offers expert guidance on every aspect of Salesforce.com deployment, with results-focused best practices for every area of the organization touched by Salesforce.com, including sales, marketing, customer service, finance, legal, and IT. This is information you’d otherwise have to pay a consultant $300/hour to get...information you won’t find in any other book! Taber walks you through developing a comprehensive and effective implementation strategy, followed by tactics and specifics to overcome every challenge you face, including internal politics. Through this book and its companion Web site, www.SFDC-secrets.com, Taber provides questionnaires, step-by-step guides, and extensive resources–all part of the Revenue Overdrive™ system that gives your organization maximum results from Salesforce.com. This book’s start-to-finish roadmap for success can be used by companies of all sizes in all industries–with specific chapters for executives, team leaders, implementation team members, developers, and users throughout the business.

Genres: Nonfiction

500 pages, Paperback

First published January 1, 2009

Reviews

[Diana DeMarsico · Rating 3 out of 5]

Outdated even at the time I read it, but still it's always to have read something than to not have read it.

[Herman Keith Motte]

Will there be an update version that include GenAI. I looking on the website https://www.saleslogistix.com but did see an update.

[Michael · Rating 3 out of 5]

Probably too dense for anyone new to Salesforce.com, but extremely valuable for CRM implementation at a large or medium-sized company. The author is clearly an expert with plenty of major projects under his belt. Due to the complexity of both the book and Salesforce configuration, this will be helpful for small business but should not be the first point of reference.

[James]

..very dense and comprehensive - maybe too much so for my requirements.