THIS EDITION HAS BEEN REPLACED BY THE NEW THIRD EDITION, ISBN 0972380183.
///////////////////////////////////////////////// The revised edition was published in 2008 so it includes none of the later technology that is present in most working PCs.
///////////////////////////////////////////////// If you've been assigned this book as a text or a lab book in your college class or in a PC technician training program, check with your instructor to see if you can use the third edition instead. The Third Edition is expanded approximately 50% over the previous edition, with new decision points, text, and some reworked flowcharts.
A solidly written diagnostic tool. The author has gone to a great deal of trouble to order the steps logically so that the least-invasive/least-expensive issues are addressed first, and that feature alone makes it worth picking up this book before you pickup your screwdriver. The flowcharts also lead me to consider many possible solutions that I would not have thought of just brainstorming on my own; well done.