A Handbook of Management Techniques

by Michael Armstrong

Book by Michael Armstrong

624 pages, Paperback

First published February 1, 2002

About the author

Michael Armstrong is a 30+ year veteran of the shopping centre industry in Australia, but his time hanging about in shopping centres began as a child when his father was appointed as the first Centre Manager of Phoenix Park shopping centre in the seventies, and then in his teens when he ran the family ice-cream shop.

He began his career leasing shops in Perth as a 20-year-old, rising through the leasing ranks to deliver multiple shopping centre projects, eventually rising to lead the retail leasing teams at Jones Lang LaSalle and Mirvac nationally.

He ultimately ran Jones Lang LaSalle’s national shopping centre business and Mirvac’s national shopping centre division prior to becoming a property consultant. Since then, he has leased shopping centres, helped revitalise The Rocks, and represented the government on the new Sydney Fish Markets development.

The Mall is Michael's first novel. He is finalising the follow-up, Siren, for release in late 2025.

He currently works as a Property Consultant.

Reviews

[Danijela Jerković · Rating 5 out of 5]

The Thoughts and Notes on A Handbook of Management Techniques...

When a management with a reputation for brilliance tackles a business with a reputation for bad economics, it is the reputation of the business that remains intact.
~Warren Buffett


Management techniques are the systematic and analytical methods used by managers to assist in decision making, the improvement of efficiency and effectiveness, and, in particular, the conduct of the two key managerial activities of planning and control.

Management techniques play an important part, either generally in helping to solve problems, or particularly by enabling things to be done more effectively.


Characteristics of Management Techniques...

All management techniques are systematic and, in one sense or another, analytical. Quantification plays an important part in many techniques, and all techniques attempt to be objective or at least try to minimize the amount of subjectivity in decision-making.


Applications...

Management techniques have applications in all aspects of planning, organizing, directing, and controlling the affairs of an enterprise or a public sector organization.

The particular areas in which they are applied:

1. General management
2. Marketing management
3. Operations management
4. Financial management
5. Human resource management
6. Information technology
7. Management science
8. Planning and resource allocation
9. Efficiency and effectiveness


Benefits...

Management techniques provide a foundation for improved managerial performance. Their main strengths lie in their systematic, analytical, and, in many cases, quantified base. They operate by means of a continuous cycle of gathering and analyzing factual data, formulating problems, selecting objectives, identifying alternative courses of action, building new models, weighing costs against performance and benefits, and monitoring performance to point the way to corrective action and improvements.

Techniques are only as good as the people who use them.

Management techniques can help managers to make better decisions, but can never replace good judgment, which is the hallmark of a successful executive.


Content...

Part 1 Marketing Management

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Part 2 Operational Management

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Part 3 Financial Management

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Part 4 Human Resource Management

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Part 5 Management Science

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Part 6 Planning and Resource Allocation

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Part 7 Efficiency and Effectiveness

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Practice Golden Rule 1 of Management in everything you do. Manage others the way you would like to be managed.
~Brian Tracy