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The Six SIGMA Way Team Fieldbook, Chapter 5 - A Basic Toolkit for Team Leaders Before You Begin
Here is a chapter from "The Six Sigma Way Team Fieldbook," a highly practical reference that outlines both the methods that have made Six Sigma successful and the basic steps a team must follow in an improvement effort. Written by three veteran trainers of Six Sigma "Black Belts" and teams at GE, Sun Microsystems, and Sears, this hands-on guide helps you obtain the skills you need to identify a product, service, or process that needs improvement or redesign; gather data on the process and the rate of defects; find ways to improve quality up to a Six Sigma level--just 3.4 defects per million; and much more.
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First published December 14, 2001
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About the author
Peter S. Pande
50 books10 followersPete is a seasoned consultant in process improvement, organization change and Lean, Six Sigma initiatives – and is one of the recognized "experts" in the field. He has provided senior executive training and deployment consulting services in business improvement and Lean, Six Sigma efforts for such companies as GE Capital, Cisco Systems, Starwood Hotels, Honeywell, Carlson Wagonlit Travel, Adobe, Givaudan, and many others.
Pete spent his early career in broadcasting and marketing before entering the management consulting and training field in the mid-1980s. He gained experience quickly, helping improve decision making and problem solving processes at large organizations in various industries including financial services, petrochemical, high tech, consumer products and health care. Pete formed Pivotal Resources in 1993 with the mission of helping clients build lasting success through practical and creative skills and streamlined processes.
He is author of the Change Leadership book, The Six Sigma Leader and has co-authored several other popular books including What is Six Sigma? and The Six Sigma Way — which was named one of the most influential business books of the past 20 years by Forbes magazine, translated into 16 languages, and recently updated to a Second Edition. He has also written articles for such publications as CEO Magazine, Pharmaceutical Manufacturing, and leadership issues at Forbes.com.
He holds an MBA from National University in San Diego and degrees in English and History from the University of California.
Pete spent his early career in broadcasting and marketing before entering the management consulting and training field in the mid-1980s. He gained experience quickly, helping improve decision making and problem solving processes at large organizations in various industries including financial services, petrochemical, high tech, consumer products and health care. Pete formed Pivotal Resources in 1993 with the mission of helping clients build lasting success through practical and creative skills and streamlined processes.
He is author of the Change Leadership book, The Six Sigma Leader and has co-authored several other popular books including What is Six Sigma? and The Six Sigma Way — which was named one of the most influential business books of the past 20 years by Forbes magazine, translated into 16 languages, and recently updated to a Second Edition. He has also written articles for such publications as CEO Magazine, Pharmaceutical Manufacturing, and leadership issues at Forbes.com.
He holds an MBA from National University in San Diego and degrees in English and History from the University of California.
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