This internationally acclaimed textbook is widely used for teaching basic SPC, Data Analysis, and Continual Improvement Techniques to those who work in manufacturing and process industries. Over 75 years of practical experience were distilled in this book which combines instruction with real-world case studies. Written in ordinary language, the book is easy to read and appropriate for self study. W. Edwards Deming wrote in his foreword, It is fitting to add my deep appreciation for the mathematical achievements of Dr. Wheeler. His understanding of theory, and its application, is guided by mathematical knowledge. Some of he unique material in this landmark text how charts signal inadequate measurement discrimination; how to use count data effectively; what happens if the measurements are not normally distributed; the right and wrong ways to assess capability; how to use process behavior charts with chemical batches; the right ways to compute limits for process behavior charts; principles of subgrouping; World-Class Quality and the Taguchi Loss Function.
I believe this is the book Which offered manual calculation of control charts It was the equivalent of celestial navigation which I had just finished thinking I would sail the world only to find out my wife got easily seasick
No sooner was the class out than I began speculating that our Excel spreadsheets could do this much easier and within a week I'd proved it and within another month the whole TQM movement at my level in the corporation had collapsed for want of executives who could put up with it
Well, this book kind of is the be all and end all of understanding statistical process control!
The early chapters guide you through the rationale of why control charts are necessary and how to use them. Later in the book the chapters shift to more detailed ways to monitor and control processes.
If one is working in a production environment where regulation and control and stability are important this book will be really useful. If one wants an overview of how to understand and measure data then the first half of the book will be enough.
I assume this text book was to accompany a course or program of study. At the end of each chapter there are a series of exercises. I quite enjoyed working through the exercises (relatively) long hand. Right now, I can get Excel to do most of this book much quicker but I found the practice of working through the mathematics long-hand helped me appreciate nuance I hadn't noticed before.
Sadly, the book goes from explaining things in a basic high school way to graduate level mathematics in the space of a couple of chapters. If your algebra is rusty the book doesn't really help you and in some cases is downright confusing. Along with the gendered language (this was written in the 80's) it's clear who it's audience is and is not.
Still, despite my criticisms I think the book has broadened my knowledge and the learning in it I use regularly at work. This book helps the reader understand 'is my process in control', 'should I change it', and 'how will I know if a change has occurred.' Whilst I struggled towards the end, I won't ever need to measure a production line to this degree but I think the learning is relevant for anyone involved in managing, monitoring or improving a process of any description.