In their legendary book, Reengineering the Corporation , Jim Champy and Michael Hammer introduced businesspeople to the enormous power of a revolutionary methodology called reengineering . Using reengineering, businesses around the world have systematically retooled their processes--achieving dramatic cost savings, greater customer satisfaction, and more value. Now, Jim Champy and Dr. Harry Greenspun show how to apply the proven reengineering methodology in health throughout physician practices, hospitals, and even entire health systems. You’ll meet innovative and visionary leaders who’ve been successfully reengineering organizations across the entire delivery spectrum and learn powerful lessons for improving quality, reducing costs, and expanding access. This book doesn’t just demonstrate the immense potential of health care reengineering to revolutionize health care it offers a clear roadmap for realizing that potential in your own organization. Deliver Better Care to More People, at Lower Cost
This would be a very good book for 2010. Since most of us have made the move to an EMR, used methodology like Lean and embraced Patient Centric Care, this book now has limited impact. There is still plenty of re-engineering to do but we need a sequel to help chart the way.
This book presented several examples of health care systems that were successfully reengineered. Important take-aways: The Affordable Care act did not improve healthcare. It reformed payment. Diagnostics and treatment have evolved, yet healthcare delivery has not evolved. Physicians were not taught to develop teams or work as a team member. Change involves technology, processes and people. Change has to be focused on quality. One of the best chapters was the one about how to select what you will change. The principles presented can be consistently applied to focus on where the system is ripe for change.