Managing People: A Practical Guide for Line Managers

by Michael Armstrong

As line managers take on increasing responsibility for such personnel matters as recruitment, discipline, pay and training, Michael Armstrong takes on a topical issue in his new book, which focuses on what these managers need to learn about these areas and how they can be best applied in their work. The book will fill the gaps in all line managers' knowledge enabling them to deal more confidently and efficiently with the day-to-day personnel questions which arise and which, with personnel specialists now assuming the role of policy advisor, can no longer be passed on to colleagues. It covers performance management, the development and reward of employees, health and safety, and welfare matters. Discussion of the legal framework and ways of dealing with employment problems concludes the work. The approach adopted is direct: Michael Armstrong writes without recourse to jargon, explaining all the personnel terminology, and supplies plenty of practical examples, plus action points and checklists.

256 pages, Paperback

First published December 28, 1998

About the author

Michael Armstrong is a 30+ year veteran of the shopping centre industry in Australia, but his time hanging about in shopping centres began as a child when his father was appointed as the first Centre Manager of Phoenix Park shopping centre in the seventies, and then in his teens when he ran the family ice-cream shop.

He began his career leasing shops in Perth as a 20-year-old, rising through the leasing ranks to deliver multiple shopping centre projects, eventually rising to lead the retail leasing teams at Jones Lang LaSalle and Mirvac nationally.

He ultimately ran Jones Lang LaSalle’s national shopping centre business and Mirvac’s national shopping centre division prior to becoming a property consultant. Since then, he has leased shopping centres, helped revitalise The Rocks, and represented the government on the new Sydney Fish Markets development.

The Mall is Michael's first novel. He is finalising the follow-up, Siren, for release in late 2025.

He currently works as a Property Consultant.