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The Firm of the Future: A Guide for Accountants, Lawyers, and Other Professional Services

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Provides accountants in small and medium sized firms the tool to expand services beyond attest and compliance functions.

360 pages, Hardcover

First published April 18, 2003

24 people are currently reading
163 people want to read

About the author

Paul Dunn

79 books
Paul Dunn, a four time TEDx speaker and award winning entrepreneur, is chairman of B1G1 Business for Good. He shows how purpose driven small businesses can create massive impact by embedding giving into daily activities and redefining success through meaningful customer connections.

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Displaying 1 - 7 of 7 reviews
Profile Image for Harry Harman.
849 reviews19 followers
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January 23, 2022
Ron Baker’s first book, Professional’s Guide to Value Pricing

“The Shift from Hourly Billing to Value Pricing.”

“Why?,” and Paul was the guy who would say, “Why not?”

“what is” with “what could be.”

I like the dreams of the future better than the history of the past. —Thomas Jefferson

wondered out loud

“Oh Lord it’s Monday

“Thank God it’s Friday”

Richard Burton described in The Anatomy of Melancholy (second edition, 1624): “Pigmies placed on the shoulders of giants see more than the giants themselves.”

I did my first program with Paul in September 1999 in San Diego.

apogee

what you are about to read is a shot across the bow of the present orthodoxies of the professions, because we have discovered most of what passes for conventional wisdom is more conventional than wisdom

authors of The Strategy and Tactics of Pricing: A Guide to Profitable Decision Making

Milton and Rose Friedman’s autobiography, Two Lucky People

A fee is negatively associated with a tax or some other charge, while price is a benign term most customers easily comprehend, conjuring up no positive or negative images. It is not our objective to change your vocabulary, we simply are far more comfortable using words we believe elicit superior images in others’ minds.

We want to have you think with us, not like us

“Had I been present at the creation, I would have given some useful hints for the better ordering of the universe.”

what statisticians call path-dependent—that is, the older I became, the greater the chance that what I would be in the future would be influenced by what I was in the past.

Peter Drucker simultaneously and independently coined the terms knowledge society and knowledge worker, the latter in his book, The Age of Discontinuity

working on theories, but rather on the practical challenges of, say, building a Pepsi plant in Leningrad or an auto factory in Brazil.

Newtonian or Einsteinian leaps

Tout nouveau, tout beau—which freely translated means, “Fools see beauty only in new things.”

The Firm of the Future is not about predicting the future; it is about helping to shape and create the future.

From Microsoft and Oracle to McKinsey and Accenture, more and more companies are realizing that it is knowledge and ideas that create wealth, not tangible things like real estate and oil. We live in a world dominated by mind, not matter.

The root of educate, educere, means to “draw out,” not to stuff in

a new zest for the profession—it need not be dull and boring any more
Profile Image for V Narayanan.
182 reviews18 followers
August 15, 2020
Fabulous
Fantastic
Futuristic
Friendly to the reader
Featuring all relevant information
Amazing Book
Profile Image for Joel Ungar.
416 reviews9 followers
September 29, 2013
This book is liberating. It liberated me from old paradigms about how a professional service firm should work. This work, and others by Ron Baker, has led me to look at things in a different way, and do things differently.

One of these days I'll do an even better review.
Profile Image for Tj Casey.
11 reviews1 follower
September 3, 2018
Amazing

This book sets out and proves that people don’t buy your time when hiring you as an accountant. They buy results. Why cap you earning by billing by the hour?
6 reviews
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August 14, 2017
Yes he is my brother, but this is still one of the most dog eared books in my collection. Ron always challenges the sacred cows and shines a light on satisfying your customer and adding value.
Profile Image for Shirley.
9 reviews
May 24, 2019
Brings alive what I've learned in Service Excellence for business owners, service leaders and C-suitors.
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