How To Say It for First-Time Managers: Winning Words and Strategies for Earning Your Team's Confidence

by Jack Griffin

An all-new guide to help first-time managers and supervisors develop effective communication skills for leading and inspiring their staff.

From the author of How to Say It(r) at Work , a one-stop communication primer for anyone in a management position for the first time. Covering everything from delegating, planning and running meetings, and mentoring, to building a team and motivating subordinates, this is the perfect reference for anyone who wants to put their best foot forward as they climb the ranks. Topics

?Building leadership vocabulary

?Establishing ground rules

?Projecting credibility

?Avoiding day-one mistakes

?Handling crises and criticism

?Motivating and inspiring

?Making meetings work

Genres: Management

256 pages, Paperback

First published January 1, 2010

Reviews

[Sean]

Little to basic, not organized teh way I would have liked.

[Matt]

This book is basically a primer on how to talk and act like Don Draper, if Don Draper was a middle manager. I don't think I really learned anything useful from it.

[Belle]

Looked to this book when I was promoted. This book provided plenty beginner tips that you can apply both as a first-time manager and also in parenting. Definitely bringing this with me through the years.

[Sam]

Perhaps a little simplistic, though not completely without use.