A lot of it is common sense, but the textbook is verbose and trying your attention span hard. Someone made a career out of creating the numerous charts, diagrams, and models featured here. Hint for future students: no matter what process it is, the last step is always Evaluation of results!
Probably one of my favourite textbooks I’ve come across throughout my university career. The case studies were fun and the book was super informative. Well worth the investment.
This textbook definitely contains all of the information needed to pass the course I used it for, but it is not written with busy, tired university students in mind. This book is verbose, long-winded, and repetitive.