Management Communication: A Case-Analysis Approach

by James O'Rourke

Using real case studies to emphasize the principles introduced in the book, Management Communication is an exciting and useful approach to better business and organizational communication. It discusses the fact that all communication processes in successful businesses of this new century will be fully integrated , and prepares interested readers to understand and use the techniques described for their benefit in the workplace. Taking a strategic attitude, this book comprehensively explains communication in transition, communication ethics, listening and feedback, nonverbal communication, intercultural and international communication, managing conflict, performance in business meetings, and dealing with the media. A powerful tool for readers employed in fields where successful communication skills are necessary, including executives, managers, and others in leadership positions.

Genres: Nonfiction

429 pages, Paperback

First published August 11, 2000

Reviews

[Jenn "JR" · Rating 4 out of 5]

Really well written and thoughtfully organized book with plenty of tactical information and exercises. I wrote up about 15 pages of notes to keep track of the lists and concepts for my classwork. I recommend getting a more recent edition because those include information on effective communication in e-mail (not covered in this book) and may have some more modern perspectives on the subject (this book version is from 2000).

This is just above a "Dummies" version of a book -- and very practical. If you are looking to improve your communication efficiency, this is a great place to start.

[Louis · Rating 3 out of 5]

A solid textbook on managment level communications techniques and skills. It is a current book which covers all aspects of communication from strategy to persuasion to best use of technology for the purpose of relaying your message. It is not overly boring nor overly exciting. Great use of Case Studies which I believe is of most value for business students.

[Amy Cordero · Rating 3 out of 5]

The book has very little actual information in it; it is all pretty much case studies.

[Sok Chamrouern · Rating 5 out of 5]

it is very useful for my studying

[Sareroath]

Want to read this book