This readable, research-based book contains a somewhat psychological approach that is balanced by engaging business and management features. Clearly presented theory is backed up by real-world cases, discussion questions, and experiential exercises. Comprehensive coverage includes organizational behaviour and management; personality and learning; perception, attribution, and judgment of others; values, attitudes, and work behaviour; theories of work motivation; motivation in practice; groups and teamwork; social influence, socialization, and culture; leadership; communication; decision making; power, politics, and ethics; conflict and stress; organizational structure; environment, strategy, and technology; organizational change, development, and innovation. For organizations' individuals who want to be successful and happy in the workplace.
Read it for school. You seriously can't learn a whole lot about how people behave at work, de-escalation, conflict resolution and relationship management from this book. Like any other prescribed reading for a university course, it's extremely theoretical and wordy. It's got a few interesting case studies and such but the only real learning on Org behaviour that you'll ever get is from actually living and storming out weathers in your actual workplace. Or from a better book on this topic LMAO