The Social Production of Indifference: Exploring the Symbolic Roots of Western Bureaucracy

by Michael Herzfeld

Herzfeld argues that "modern" bureaucratically regulated societies are no more "rational" or less "symbolic" than the societies traditionally studied by anthropologists. He suggests that we cannot understand national bureaucracies divorced from local-level ideas about chance, personal character, social relationships and responsibility.

"Herzfeld's book is extremely ambitious and will be of interest to any anthropologist concerned with the study of bureaucracy, organizational and institutional control, symbols and their power, and social conflict. . . . Thoughtful and challenging."—Helen B. Schwartzman, American Ethnologist

Genres: Anthropology, Sociology, Politics, Nonfiction, Language

207 pages, Paperback

First published January 1, 1992

About the author

Michael Herzfeld was educated at the Universities of Cambridge (B.A. in Archaeology and Anthropology, 1969), Athens (non-degree program in Greek Folklore, 1969-70), Birmingham (M.A., Modern Greek Studies, 1972; D.Litt., 1989); and Oxford (Social Anthropology, D.Phil., 1976). Before moving to Harvard, he taught at Vassar College (1978-80) and Indiana University (1980-91) (where he served as Associate Chair of the Research Center for Language and Semiotic Studies, 1980-85, and as Chair of the Department of Anthropology, 1987-90). Lord Simon Visiting Professor at the University of Manchester in 1994, he has also taught at the Ecole des Hautes Etudes en Sciences Sociales (1995), Paris, at the Università di Padova (1992), the Università di Roma “La Sapienza” (1999-2000), and the University of Melbourne (intermittently since 2004), and has held a visiting research appointments at the Australian National University and the University of Sydney (1985), at the University of Adelaide, and at the Université de Paris-X (Nanterre) (1991).

Major lectures include the inaugural Distinguished Lecture in European Anthropology at the University of Massachusetts, Amherst (1996), the Munro Lecture at the University of Edinburgh (1997), the Journal of Anthropological Research Distinguished Lecture at the University of New Mexico (2001), the Einaudi Lecture at Cornell University (2004), the keynote address to the Association of Social Anthropologists of the British Commonwealth (2008), three lectures hosted by the Korea Research Foundation (2009), the Kimon Friar Lecture (Deree College, Athens, 2009), and the Eilert Sundt Lecture (University of Oslo, 2009).

His D.Litt. was awarded for a series of publications, including books and articles, that have set out his understanding of the processes at work in cultural identity construction in modern Greece.

A past president of both the Modern Greek Studies Association and the Society for the Anthropology of Europe, he was editor of American Ethnologist during 1994-98 and is now Editor at Large with specific responsibility for the feature "Polyglot Perspectives" in Anthropological Quarterly; he serves on numerous other editorial boards and is currently co-editor of “New Anthropologies of Europe” (Indiana University Press).

Reviews

[Andrea Hickman Walker · Rating 3 out of 5]

This is a very interesting study of bureaucracy. It wasn't quite what I expected when I added it to my to-read list, but it was well worth reading anyway. The language it used tended to obscure the point, rather than illuminate it, but I think that was rather the point, giving the attention paid to the role of language in bureaucracy.

[Johanna Bien]

it is nice

[Tessa · Rating 4 out of 5]

Also goes down as one of my favorite anthro reads from undergrad---discusses the alienating mechanisms of bureaucracy i.e essentially why good people can work at the DMV and it still is miserable to go there (thanks Fuj!)