Introduction to Knowledge Management

by Todd R. Groff, Thomas P. Jones

This book introduces readers to a wide range of knowledge management (KM) tools, techniques and terminology for enhancing innovation, communication and dedication among individuals and workgroups. The focus is on real-world business examples using commonly available technologies. The book is set out in a clear and straightforward way, with definitions highlighted, brief case studies included that illustrate key points, dialogue sections that probe for practical applications, and written exercises. Each chapter concludes with discussion questions, review questions, and a vocabulary review. An Online Instructor's Guide is available.

Genres: Nonfiction

194 pages, Paperback

First published July 17, 2003

Reviews

[Holly Bond · Rating 1 out of 5]

So far, I would say that this book is user friendly as for content. However, the review sections of the book are not at all beneficial. They're actually just questions that are exact sentences extracted from the chapters, with words missing for fill-in-the-blank. The sentences seem to be randomly selected and therefore are not really beneficial for the purposes of the a review.