I think there are a lot of good resources in this text, and for the most part a very clear explanation of many of the intricacies of small group communication, particularly in the area of problem solving. That being said, it does feel like the recommendations that the book sometimes leans into are kind of generalizations that don't seem to be substantiated, and even though this edition of the book was totally redesigned, there still lacks some kind of comprehensive framework for tying the sometimes disparate areas of each chapter in to the whole mindset of small groups and communication. Overall a great resource, though, one that I'm happy to use and refer to.