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The Inclusive Language Handbook: A Guide to Better Communication and Transformational Leadership

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Have you ever felt excluded, offended, or misunderstood because of a word or a phrase that someone used? Ever felt uncomfortable-or at a loss for what to say-when talking about some aspect of personal identity? If so, you're not alone. Thoughtfully chosen words can be powerful relationship builders, while ill-chosen or unthinking comments can alienate and offend. In the workplace specifically, repeating harmful language over time creates a toxic company culture, high employee turnover, and a damaged reputation.
The Inclusive Language A Guide to Better Communication and Transformational Leadership by Jackie Ferguson and Roxanne Bellamy is designed to help you get comfortable discussing all aspects of human diversity and identity. The authors demonstrate how to consistently use respectful language that promotes inclusion, productivity, and teamwork. You'll discover professional best practices for choosing words that help every individual feel valued, supported, and motivated.You'll also learn how to drive positive culture change by spreading the practice of inclusive language throughout your community and organization.
No matter who you are or the work you do, your word choice matters. The Inclusive Language Handbook is a powerful tool in navigating this critical journey toward better organizations, communities, families, and societies.

102 pages, Paperback

Published May 16, 2022

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Displaying 1 - 3 of 3 reviews
Profile Image for Michael Pellegrino.
26 reviews
February 11, 2023
So this is a good reference for inclusive language in the workplace and really anywhere. I think it is always better to be educated regardless of how you feel about some of the suggestions. At the end of the day, treating people with respect is what everyone should automatically do without even thinking about it. Although I learned quite a bit and the glossary is definitely helpful, this manual makes one second guess simple phrases and slang that are denoted as offensive/hurtful. Maybe a small percentage of people are offended/hurt by some common place language and people should certainly learn about this, but I feel like sometimes we are almost looking for be offended instead of looking to simply communicate with respect. I also think intent matters and that should be taken into account. In the end, learning to better communicate with respect is never a bad thing and putting some effort into being more inclusive is absolutely important even if you might feel like you don't need help improving/being more respectful. In fact, maybe it is even more important in that instance.
Profile Image for Tony Brown.
Author 1 book
October 3, 2022
I've run the Leadville Trail 100 Miles race and this book requires MORE effort. This book lays out the challenge of inclusive language ... then spells out the old speech habits that are no longer acceptable. You can get mad and call this an over reaction, but I was left with the sense that most of the guidance was on point for a society that respects all citizens from across the globe. I'd make a list of all the "sayings" that I have used over the years that are now clearly out of bounds, but I'd need a much bigger comment box. By the end of this book, you are left with a strong sense of which areas need your immediate attention. Tony McLean Brown, Author www.HappyGuidetoaShortLife.com
Profile Image for Azucena.
63 reviews
November 10, 2023
It’s a solid concise book with really practical examples and explanations on how to use language to be inclusive.
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