For courses in Organizational Behavior, Human Relations, and Industrial Psychology. By adopting a diagnostic approach, this text encourages students and managers to describe situations completely, diagnose the organizational behavior, prescribe the best practices or most appropriate behavior for given organizational situations, and then act effectively in those situations. Each chapter's introductory scenario describes a real-world situation. End-of-chapter activities and end-of-part cases give students the opportunity to practice their diagnostic and action skills.
It's not a book that makes you want to read it, I find myself just skimming through it. The author can barely go a page without mentioning "the dot-com global workplace", I find that very annoying. There are some interesting case studies but she doesn't give any suggested outcomes so the reader is left wondering what is the best course of action.
This is an extremely dated, dry textbook, and several of its chapters have been required reading for my management class. If I weren't a history major, I would have had much less tolerance for how obsolete the case studies and references are.