Becoming the Change: Leadership Behavior Strategies for Continuous Improvement in Healthcare

by John Toussaint, Kim Barnas

Two renowned experts in healthcare transformation show how leaders are implementing behavior-driven strategies to ensure quality care and create lasting change. Healthcare is in the midst of a massive disruption. With financial structures in tatters and the future uncertain, this is the moment to begin the revolution. But first, leaders need to learn how to support staff at all levels as they make transformational improvements in care. This book demonstrates that real change is very personal and has to start at the top―whether you’re an executive, governing board member, manager, or physician. A powerful new approach to healthcare leadership, this book showcases executives in health systems around the world as
Drawing on a wealth of behavioral research, industry case studies, and personal insights from healthcare professionals, the authors explore how change actually happens―from the inside out, top to bottom, throughout the whole organization. You’ll learn how healthcare systems led by people who are compassionate, principled, and engaged can undergo profound and lasting transformation. Find proven strategies for cultivating principle-driven behaviors that can turn the remotest possibilities on the healthcare horizon into a new working reality. This is more than a leadership guide to revolutionizing healthcare. This is about being a force for change that makes life better for patients, caregivers, and all stakeholders. If you want to take the lead in making change happen, start with Becoming the Change .

Genres: Professional Development

272 pages, Hardcover

Published August 28, 2020

Reviews

[Jacques · Rating 4 out of 5]

A quick, easy read highlighting several key behaviours (socio-dimension of the socio-technical-Lean approach) required in a Lean-healthcare environment. The inclusion of the tools are also helpful, as they allow for some meaningful ShuHaRi.

I would recommend that anyone currently filling/-with ambition to fill a leadership role in a Lean-healthcare environment read this book, as it will, invariably, stimulate thinking around your current organisation's culture (and your role in driving/changing it).

[Helen Palmer · Rating 3 out of 5]

I had been wanting to read this for a while expecting an insightful look into organisational change and self development. Some of that I got, however as it was largely focussed to the American health care system some was much less applicable.

Did go to show that some of the concepts I am trying to use in my work should however be effective.

[Sarah · Rating 4 out of 5]

Loved the key principles. Great stories from other experiences to learn from.