This book was so frustrating to me, and did not help me in the ways I thought it might.
To clarify, I am a mid-life seminarian with a background in ministry and non-profits. I have had a specific interest in using social media pastorally for quite some time, and was looking for something to help add more depth and technique to that notion, in addition to learning how to engage folks better in variety of ways online in my current church context. I was indeed interested in doing ministry on social media.
Here are the major categories of issues I have with this book:
* It is unapologetically a Facebook ad. The author is a pastor, but she also works for Facebook. So, while I mostly agreed with her assessments earlier in the book about other platforms, her bias was really obvious. There was an offhanded comment about Zoom, but no convincing reason it should not be an active part of an overall social media approach. The point was to drive EVERYTHING to be done in a Facebook group. I work with people who refuse to use Facebook. While I know 80% of the population is there, what about the other 20%. In my experience, I find that they will use Zoom, and also are on email. So, how do we build a holistic strategy to engage and love on people? This book does not go there. Also, by relying solely on Facebook, there is really no true dialogue. A Facebook live is simply a sermon or a monologue where people can type comments. This is hierarchical and unbalanced.
* There is so much repetition and filler. This book should barely be more than 100 pages. There are entire pages, in addition to half pages, that are just pop out quotes. There is plenty of repetition within the ideas and text itself as well.
* This book was not intended for congregations that I am connected to. The book is intended for large (she often uses numbers in the thousands), well resourced, evangelical churches. As someone in a small mainline congregation, much of what she said was useless to me.
* There is little, if any, theological or pastoral depth. I do get needing a practical primer. She does talk about why we are really there in general terms. But the big focus seems to be getting numbers and engagement in the church itself (a trap of many brick and mortar churches), and not really how to have an effective conversation when people are there. How do we behave as Christ followers in the digital space. She mentions removing people of the page for infraction a couple of times. Where is the pastoral angle? Where is the conversation about how what they did doesn't look like the kingdom, and discussing a path forward? How do we handle difficult conversations that come up online? How do we dig deeper online than just posting a verse of the day?
I am sure there are plenty of people in large evangelical congregations that will find this useful for building themselves an online campus. For me, other than a few tips I didn't know about Facebook groups, this was a waste of time.